- This topic has 7 replies, 2 voices, and was last updated 6 years, 4 months ago by .
-
Posts
-
My Export As CSV function appears to work, but once it appears to be finished, I can’t find the CSV file anywhere on my computer
Is there a function for selecting where the CSV file goes, or can you tell me where I can find it, please?
I’m clearly not a developer – Just a business owner, trying to learn as I go.
Hello John,
The way I find the files are by searching under my downloads folder and then I search by date. Where your downloads go are entirely dependent on how you have set up your own directory on your computer. There is usually a “Downloads” file in your folders. You can then open (upload) the downloaded file in Google sheets and make any changes necessary.
I do not know what type of computer or version, if it is Microsoft based or a MAC, on my computer it is always on the side menu. Sometimes you can see it appear briefly on the bottom of your screen.
Yes I can imagine it is frustrating. What versions are you using of SLP and add-ons? There were patches especially for people running lower versions of PHP and also the way WP changed data queries.
Could you provide your plugin environment. This will show versions of not only SLP and add-ons but also WP and PHP.
Some of the issues with large lists were addressed with latest releases of Power. See under News
https://www.storelocatorplus.com/news/
If your server is under powered and you are exporting a large list, be sure you have updated to current versions. Troubleshooting Exports docs.
https://docs.storelocatorplus.com/blog/troubleshooting-large-scale-exports/
Review the Export documentation especially if you are exporting a large list.
https://docs.storelocatorplus.com/blog/how-to-export-locations-to-csv-file/
A little more information, suggestions (much of it is also in documentation site) ,
If you are getting a partial export, then your server is stopping before it can finish. You need to increase the PHP execution time. SLP tries to do that at runtime set to 600 seconds , which is enough time to export 250,000 locations on a typical server. However most hosting companies DO NOT allow it to be set by a program so if that is the situation in your case you may need to ask your hosting company to change it for youEither that or select which records to export with the checkboxes and do it in smaller increments. It is very much related to your site configuration.
No problem. as for the plugin environment, that question for our purposes is for the Store locator Plus plugin environment.
To see the info, click on Store Locator Plus in your WP admin panel on your site. Under Info tab you will see :plugin environment”
The screen looks like attached.
Reference under documentation.
https://docs.storelocatorplus.com/blog/info-tab-plugin-environment/
John,
If you haven’t had a chance and would like to help boost our presence and positive feedback on WP, WordPress Store Locator Plus based on the plug-in and/or the support you have received. A ★★★★★ rating on WordPress.org improves our site presence . If you do not feel the plug-in warrants 4 or 5 stars please reach out to us via the form in the Contact Us, link and let us know how we can improve.I would really appreciate it. As a Premier customer, you may join our Slack channel where the developer can answer questions when he is available. You can request an invite also through same support email.
https://wordpress.org/support/plugin/store-locator-le/reviews/
- You must be logged in to reply to this topic.