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Viewing 25 posts - 101 through 125 (of 2,688 total)
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  • in reply to: Fatal Error Version 5.12.3 #82553
    Cici
    Keymaster

    Thank you, I will pass this along to the developer

    in reply to: Maps in Dev mode – Can’t load Google Maps correctly #82548
    Cici
    Keymaster

    See some of the errors on that site url attached

     

    • This reply was modified 3 years, 2 months ago by Cici.
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    in reply to: Maps in Dev mode – Can’t load Google Maps correctly #82547
    Cici
    Keymaster

    Follow the link in the pop up box , that is generated by Google.  It asks if you own this website your answer is yes. Google will then tell you the issue .

    If you also Inspect your site you will see a lot of errors and a warning.

    The warning shows”. Google Maps JavaScript API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys”

    If you did not enable billing with Google you will need to set that up now.

    From Google.

    Under certain circumstances, a darkened map, or ‘negative’ Street View image, watermarked with the text “for development purposes only”, may be displayed. This behavior typically indicates issues with either an API key or billing. In order to use Google Maps Platform products, billing must be enabled on your account, and all requests must include a valid API key. For help on finding error messages, see the section on checking errors in your browser.

    The following flow will help you troubleshoot the issue.

    in reply to: Fatal Error Version 5.12.3 #82536
    Cici
    Keymaster

    Charlie,

    There are or were issues that I have uncovered in the WordPress support forumshttps://wordpress.org/support/topic/php-8-and-wp-5-6-php-fatal-error-uncaught-error-call-to-undefined-function/

    Did you save the Fatal error script so we could see the error message generated?

     

    in reply to: Fatal Error Version 5.12.3 #82534
    Cici
    Keymaster

    I have sent the info to the developer for his input.

     

    in reply to: Severe Unpatched Vulnerability? #82498
    Cici
    Keymaster

    The author has addressed all of these security vulnerabilities but WordPress has yet to resist. Please refer to the Authors NEWS notices with the changes.

    Because WordPress has not  re-listed, you will need to upload the Basic Plugin found under your account /Downloads (since you have a current premier subscription it is included under your downloads no extra charge) and manually install it.  Current version is 5.12.xx

     

    See the authors Notes regarding the latest  most recent  updates

    UPDATE TO SLP

     

     

    Java Script and Security Improvements

     

    WordPress  and First of many  SLP Updates 

    If you need further assistance regarding your account status please contact support.

    in reply to: Make a dropdown dependent #82487
    Cici
    Keymaster

    Also you can try Widget to redirect to a separate page if EV power has no subcategories. The Shortcode for the page would be “only_with_category=”EV or whatever the category is

    with shortcodes there are a plethora of options

    https://docs.storelocatorplus.com/how-do-i-show-two-different-maps-with-different-locations-on-each/

    in reply to: Make a dropdown dependent #82486
    Cici
    Keymaster

    You can test it here to see if it is something that would work for you https://test.storelocatorplus.com

    in reply to: Make a dropdown dependent #82484
    Cici
    Keymaster

    I tested using the Button bar for categories, along with Parent/Child categories.

    You would have two parents ,

    1 EV,

    2 Gas,

    Under Gas/  add the subcategories  and they will appear in drop down.

    In my example I have used Packies (beer with subcategories) and Solar.

    You can have no subcategories on one and sub categories on the other or vs versa . With the Button bar and Bennet layout both will display .

    Example of two Parent /Sub and  selections (ignore the layout)

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    in reply to: Make a dropdown dependent #82482
    Cici
    Keymaster

    Did you try the radio button bar with the Bennet theme and a category legend checked off?

    https://docs.storelocatorplus.com/category-button-bar/

    Are you testing on a new clone site not your production site?

    I understand the scenario , you want to combine selector styles. I can mention to Lance and see if he has another idea that doesn’t include customization. He has been super busy with a large custom software project (not WordPress)

    I will try some experimentation as well to see if I can come up with a solution.

     

     

    in reply to: Make a dropdown dependent #82475
    Cici
    Keymaster

    Tags and categories  are 100% independent of each other,

    tags are   non – hierarchical

    categories: a hierarchical taxonomy 

    Please refer to  the WP  developers handbook for the explanation of categories, taxonomy, tags framework .

    The info in the WP developer may give you some ideas on how to better organize the groups.

    Alternatively you may decide to create multiple parent child categories instead of single parent

    in reply to: Make a dropdown dependent #82468
    Cici
    Keymaster

    Under Settings/Search

    With Premier there are additional hierarchy selector options such as Single Parent, Parent /child relationship . They can be further defined with a relationship if you are referring to categories, such as horizontal checkbox with an OR 

    https://docs.storelocatorplus.com/store-and-category-manager/

    You need to set up a parent as it appears you have.  You could also redirect to a new map page using Widgets and  shortcodes 

    I can not tell if you are using TAGS in text or Categories. You can use hierarchy rules if using categories. Tags are just text and do not have hierarchy.

    Without specific information aid is difficult to ascertain and answer .

    Could you provide a specific example ? Also versions, do you have Premier, experience and power activated, what versions etc.

     

     

    • This reply was modified 3 years, 4 months ago by Cici.
    in reply to: Backend Isn’t showing all stores #82455
    Cici
    Keymaster

    Could you provide me with the Plugin environment ?

     

    You can find that info under the SLP/Info tab. I need to see all the info about the versions including PHP and that will show me.

    in reply to: Backend Isn’t showing all stores #82449
    Cici
    Keymaster

    Hello Jenny,

    Since I assume you are using the WordPress SLP Plug-in , we  have no insight into your backend, since you are using the self managed plugin.

    What is your plug-in info? (as described in the posting guidelines). If you have the Power add-on try exporting your locations and uploading to Google sheets or another format so that you can readily see what may be missing or different.’ Then you can update the back end. I would do that on a staging site or test site before making any major changes to your list

    https://docs.storelocatorplus.com/troubleshooting-large-scale-exports/

     

    P.S.

    If you were using the.   SLP SaaS  platform I could take a look for you to see what is happening.

    Every WordPress site is set up differently so I really have no idea what’s happening.

    https://storelocatorplus.com

    in reply to: Search not working #82427
    Cici
    Keymaster

    hello Anthony,

    1) I see these errors when you use the browsers dev tools.

    [Error] <link rel=preload> must have a valid as value (our-branches, line 14)

    [Error] TypeError: $ is not a function. (In ‘$(‘.animation-element’)’, ‘$’ is undefined)

    Global Code (animscroll.js:1)

     

    This error is being generated by your theme function.

    2) As far as Loading Indicator. You see None because you only have the basic  plug-in.

    3) You are using WP GOOGLE MAP PLUG-In

    4) You also have a GSTATIC Map. API  in that site. Do you have the correct MAP API for SLP?

    See screen shot showing your theme error and your other WP Google Map plug-in.  When using the Browser dev tools, run and reload under Network” and the WP Google MAPS is firing off first.

    The way to test for conflicts is explained by the WP debugger, yes, but you should also try by turning  off plug-ins one by one to see when and if resolved. I cannot tell on your link if there is a conflict with having two Locator Maps or not.

    Here are suggestions about testing and debugging if Search doesn’t work. 

     

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    in reply to: Make the website link a button #82078
    Cici
    Keymaster

    Good Job!

    Thanks for posting

    I didn’t understand the question sufficiently enough to answer your question. But yes you can usually change CSS within WP.

     

    in reply to: Make the website link a button #82073
    Cici
    Keymaster

    That would be a customization request for  the developer.

    If you would like to see if the developer would consider this type of a request please use the contact us under support with exact specifications and someone will get back to you with the feasibility of the project and/or  the cost/schedule. Please note consideration of customization projects would require you to be a  SLP SaaS Enterprise customer We are not offering customizations for the stand alone plug-in at this time if it does not   benefit the SaaS users.

     

    in reply to: Cannot Add A Location #82067
    Cici
    Keymaster

    What is your SLP info, version etc?

    Have you enabled billing in Google?

    Have you troubleshooted by turning off other plugins to see i there is a onflict? Do you see any messages when adding location?

    Please read forum guidelines info we need to assist you.

    in reply to: displays locations from selected categories on different pages #82065
    Cici
    Keymaster

    For the WPSLP plug-in.

    You could  use a different shortcode  on each page.

    See Docs about short codes that are available to you with Power add-on.

    Not “embed” a map. Embed script is part of the SLP SaaS platform.

    In order to assist you better we need additional info.

    Please read the forum posting guidelines. At the very least we need to know what versions , this can be found under the Info tab.

    Since I do not know which site url you need to change I cannot offer you any advice how to best obtain desired result.

     

    in reply to: How do I update my plugin? #82061
    Cici
    Keymaster

    @Amanda

    The explanation why you have to buy the base plug-in was above, but also read the multiple news article from the developer beginning in May with version 5.9., and June 2021

    I have not run into any issues about settings being saved if you follow the manual update directions and have a back up but also have your CSS saved. You can also export your JSON settings

    Glad you found the info you needed. Thanks for letting us know

     

    CSS may need to be copied onto your local drive if that was the case.

    in reply to: Upgrade from old app without loosing locations #82048
    Cici
    Keymaster

    You will get notices of updates now that you own it. With the SLP SaaS we maintain all the updates. With the self managed buy it Plugin you need to check for updates but they are included for the $25.

    As far as the legend:

    Go to Settings/View.

    There is a drop down menu for plug-in style.  Change to one of the other styles (default, etc)

    There were some  shortcodes built in a couple of styles via CSS but if you do not have Power add-on (Tagalong was a category only add-on from a long time ago but was incorporated as  part of the Power add-on for the past 4 years.)

    in reply to: Upgrade from old app without loosing locations #82040
    Cici
    Keymaster

    Sorry I mis understood, I thought you were just looking to keep the Self Managed plugin whereas you maintain your own Google Api keys. If you are referring to moving from the plug-in to the Slp SaaS”

    Slp SaaS Platform I(t starts as low as $5 a month)  the locations can be transferred, uploaded to the Slp SaaS. Sign up for the plan and

     

    Follow Instructions  how to load locations from the SLP plug-in to the Slp SaaS plans

    • This reply was modified 3 years, 7 months ago by Cici.
    in reply to: Upgrade from old app without loosing locations #82039
    Cici
    Keymaster

    They will not loose anything. Their Locations database is maintained in their own WP site for those self managed WP Plug-in. (This applies to the plugin only not the SaaS)  Make sure they have a back up of their site, following WordPress best practices.

    Next You need to purchase the WPSLP Base Plugin for $25.  See the Latest Dev News

    You will need to delete your old version of SLP after you have backed up your site.

    Note : SLP version 5.10 and above are not listed in the WordPress Plugin Directory.   As such the first time you add/update the SLP plug-in  purchased from the store front , follow the below  installation process.

    • Login To Your Store Locator Plus  Account
    • Download the latest zip file version
    • Login to your WordPress admin panel for your website.
    • Go to the plugins sidebar menu.
    • Select Add New.
    • Select Upload.
    • Browse to your downloaded zip file.
    • Click Install now.
    • Activate

     

    Cici
    Keymaster

    Thanks for letting us know Debbie!

    in reply to: Scheduled Imports still not working #82033
    Cici
    Keymaster

    No that issue was not resolved.

     

Viewing 25 posts - 101 through 125 (of 2,688 total)