Store Locator Plus for WordPress Forums Store Locator Plus Backend Isn’t showing all stores

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  • #82448
    Jennylyn
    Participant

    Stores listed can be found on the front end, but in the back end, even though everything is alphabetical, not all stores are showing up. I checked to make sure there wasn’t a space before the title of the store. If I search in the backend, I can find the ones missing. But I can’t find them if I go through page by page. So far we have found about 10 stores not showing up alphabetically in the back end of the wordpress plugin.

    All plugins are up-to-date.

    #82449
    Cici
    Keymaster

    Hello Jenny,

    Since I assume you are using the WordPress SLP Plug-in , we  have no insight into your backend, since you are using the self managed plugin.

    What is your plug-in info? (as described in the posting guidelines). If you have the Power add-on try exporting your locations and uploading to Google sheets or another format so that you can readily see what may be missing or different.’ Then you can update the back end. I would do that on a staging site or test site before making any major changes to your list

    https://docs.storelocatorplus.com/troubleshooting-large-scale-exports/

     

    P.S.

    If you were using the.   SLP SaaS  platform I could take a look for you to see what is happening.

    Every WordPress site is set up differently so I really have no idea what’s happening.

    https://storelocatorplus.com

    #82455
    Cici
    Keymaster

    Could you provide me with the Plugin environment ?

     

    You can find that info under the SLP/Info tab. I need to see all the info about the versions including PHP and that will show me.

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