Forum Replies Created
-
Posts
-
Adam, In your case It is your server configuration …As mentioned before. SLP is working. SLP from loading.
And as far as Google tag manager, yes we know that, but any JSON errors or other errors can stop . The PHP JavaScript page header is a critical part of a working Store Locator Plus installation. Since it loads very late in the page creation process it is susceptible to failures from almost anything else you may be loading on the page or your WordPress site
Look at the screenshot and the error that is showing google tags built into your index.
Also, do you have referrers? Do you have just a browser key. Please read how to restrict your key. Currently it is not being blocked or restricted because I can clearly see it. I am guessing you have it in wrong spot or set up incorrectly for that customer
https://www.storelocatorplus.com/protecting-your-google-api-keys/
or if you do not restrict just add browser key
https://www.storelocatorplus.com/wordpress-store-locator-plus-google-api-key/
P.S. If you only want to search Norway then the append Norway or short code such as
example I have a test site and page for Costa Rica, Google doesnt seem to know where Costa Rica is so to be sure when I search San Jose …,there are many in the world, I have a shortcode like this”
[SLPLUS map_region=’cr’ center_map_at=”San Jose, Costa Rica” initial_radius=’1000′ append_to_search=’Costa Rica’]
You would need experience add on to utilize that shortcode, or as mentioned just use the append button in SLP..
Ok, cool, not dumb people often think we have a crystal ball…I could only hope!
I wanted to see your plugin environment to see if you were using any add-ons before I offered any solutions.
Yes i can see that if I type in 2o20 I do not get any results if I am incognito. Using the browser tools, I see a green GET when typing in tbat postal code, Google just doesnt show you any results.
I do not know if Google cant find it or if you need to expand the search area in results settings.
Even when I try to search Google MAPS it just shows me a pin point in the middle of Norway. Apparently Google doesn’t know what you are looking for. The numbers 2020 are not unique enough (And they have become more and more demanding ever since they added a bunch of new APIs (like Places) .
Unfortunately, since you are using the free WordPress SLP and have your own Google API we have no insight or control over how Google responds with results. Our MYSLP software is better at finding ubiquitous locations because they first search an alternate database and correct googles geocoding if needed and then go to Google for geocoding . There is no way for us to do that on other peoples self managed sites.
The WPSLP plugin does havea few add-ons that might help . Experience add-on where you can add the append or only with function, or use discrete search https://docs.storelocatorplus.com/blog/store-locator-plus-discrete-searches/shortcode or use autocomplete or Premier subscription where you have some search enhancements like show address guess or show Google guesses etc.
I do not know if MYSLP would be a better option for you. But there isnt anything broken as far as how WPSLP is working
Turn on Location sensor
under General/user interface
When I go to Commercial maps and only use the number without additional info this is what Google Commercial Maps shows me :
Maps can’t find 97140Should this place be on Google Maps?You can try to force Google to return correct results and use the shortcode for only with oegon on the page or use autocomplete , if you have the experience add-on, or use a discrete search method. Premier subscribers also have additional query rules to assist your search process for the site visitor, but I would try the experience addon first. It is not the back end or SLP that is the issue, it is Google front end,
.https://docs.storelocatorplus.com/blog/slplus-shortcode-options/
P.S.
The developer of MYSLP is working on a new way to search first in an alternate location geocode database before searching Google. MYSLP is already showing to be more accurate when returning search results.
Please refer to the posting guidelines and provide plugin environment.
There are features available with experience add-on you can add shortcodes or append Australia or discrete search or auto complete
Please refer to the posting guidelines, you have not provided us with any detail to assist you.. i.e plugin environment, url. etc.
The internet was squirrel-y yesterday . My personal attempt to log into my Nest.com account failed.
Adam, you have a fatal error on that site and you also may have internal server issues preventing a search. Either way your errors without doing a search shows:
https://www.googletagmanager.com/gtm.js?id=GTM-N9D59MX
you can troubleshoot by using any browser developer tools, look under Network while performing a search and see what returns. I see this ” Request URL: https://www.kelato.com.au/wp-json/store-locator-plus/v2/geocode/cc2a9cffbf54a5cae55c01ecbe2280e5/2000
Request Method: GET
Status Code: 500
Remote Address: 101.0.113.246:443
Referrer Policy: no-referrer-when-downgrade
If you look at the status code, 500 is a server error, is your hosting company blocking> The HyperText Transfer Protocol (HTTP)
500 Internal Server Errorserver error response code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request.This error response is a generic “catch-all” response. Sometimes, server administrators log error responses like the 500 status code with more details about the request to prevent the error from happening again in the future.
Stephen, you have a totally different issue, your site is not secure and you are getting error messages” Failed to load resource: the server responded with a status of 404 (Not Found)” You need to start a new post and be specific abpout your issues.
WordPress: Version 5.0.2
Store Locator for WordPress 1.9.7
Store Locator Plus® 5.0.1>?? How are you using two different locators? They both would require a Google MAPS API and they would be in conflict with each other.’
If you look at that site using any browser “Inspect” tools you will see under console, errors in Bold red
You have included the Google Maps JavaScript API multiple times on this page. This may cause unexpected errors.
You have included the Google Maps JavaScript API multiple times on this page. This may cause unexpected errors.
yh @ js?v=3.exp&key&ver=1:121
yh @ js?v=3.exp&key&ver=1:121
I do not know who you are or what you mean by “You Paid for export ” Do you mean you purchased the Power add-on? See documentation on how to export with the WPSLP Power addon. I do not see your plugin environment. in order to assist you please refer to the posting guidelines.
Please read the posting guidelines and provide your plugin environment
what is returned is 100% Google and what they geocode and cache
They (GOOGLE) change the algorithms constantly and what may have worked before they added additional APIS (such as places etc) may not be consistent now that they look at different libraries. I did numerous searches of city names, of zip codes at random and watched the operation ( you can do the same using the browser dev tools and inspect while of the page and performing a search. Every time the GET performed and was green. There is no SLP issue so there is not a lot we can do about what Google returns other then offer suggestions.
With Premier or Experience add-on there are some tricks that can assist your site visitor. You could also add labels in search box or in the no results found instructing your site visitor to search with more info. Or have a drop down box of cities or use discrete search,. See docs sites for Premier search enhancements
P.S. MYSLP is way more accurate since we add a lookup to go find the address from another database before it goes to Google. This also cuts down on the geocoding request and queries to Google (which as you know they now charge for) But since we have no info about your plugin environment I cannot recommend a solution or if MYSLP is the right fir for you.
If you use any Browser tool and inspect you will see that Google has posted the following message :
Google JavaScript API geocoder failed with status ZERO_RESULTS results 0
further investigation shows that the action did GET the info but just didnt show results.
Next step, I went to the Google MAPS commercial app, and typed in search box 97140. Google couldn’t locate the address. As far as Google is concerned, there isnt enough info to process. See screenshot taken using Google MAPs, not your site.
There are some features in Premier that “assists” the visiotr with selections such as Show Google address guess, etc.
Finding a zip code is 100% Google MAP issue. You can write them at support if it is important, most likely they will tell you to instruct your customers to type in more information to improve their results. I.E such as city. If you want to change the No results found and add a different message please see documents,
https://docs.storelocatorplus.com/blog/no-results-found-label/
You have not provided your plugin environment as requested in the Posting guidelines.
Best guess without any other info is you have a conflict with another plugin.
One SLP user posted the suspect: ” …if you can’t change any of the settings for the SLP like map, turn off the plugin Smush”
You can use WP debug to find it
or follow basic troubleshooting guidelines , turn off plugins one at a time
No problem,
I visited that site and using Browser inspect tools on the page that has SLP, there were two fatal errors and a few warnings
When using the inspect dev tools under Network THIS APPEARED
var error = new Error(“Module: ‘feeds’ not found!”);
error.toString = function() { return this.message; }
throw error
Second time with performing a search it is still spinning trying to load and it has not gotten to SLP as yet , it has been a while. I finally just stopped the browser.
Check your errors, configuration and if needed run the WP debug log
You might also want to troubleshoot to ensure javascript loading
or check to make sure ajax is not disabled
I believe you will need to search in the WordPress codex for known issues after they auto updated everyone’s sites. They have made changes in version 5.0.2 but others have reported special character and accents not loading correctly.
As far as your importing csv files, WP broke import and are attempting to fix it when they release version 5.0.3. It is not SLP bug, it is WordPress.
he thought it would be simple to fix and include with the WPSLP base plugin, but it appears you will need to utilize the work around as he suggested or add it to the long list of bug reports/ complaints to WordPress, maybe the more squeaks…
WP did not fix it in version 5.9.2..Milestone changed from 5.0.2 to 5.0.3 according to WP bug tracker.
It is still out there in WP land
https://core.trac.wordpress.org/ticket/45615
The SLP news article is not updated other then to say the WP fix didnt fix anything with the import csv file
https://www.storelocatorplus.com/file-type-is-not-permitted-wordpress-4-9-9-and-5-0-1/
No idea, ,since Google API is not controlled by SLP but is an agreement between you and Google . My guess is your API key or your project list at Google needs to be updated . what I can see right off the bat is the error for Mixed content indicating you migrated site See How this can effect your site documentation
Errors shown in Console using browser tools:
Mixed Content: The page at ‘https://turano.com/store-location/’ was loaded over HTTPS, but requested an insecure stylesheet ‘http://fonts.googleapis.com/css?family=Open+Sans:400,700&subset=latin,cyrillic-ext,greek-ext,greek,vietnamese,latin-ext’. This request has been blocked; the content must be served over HTTPS.
(index):1 Mixed Content: The page at ‘https://turano.com/store-location/’ was loaded over HTTPS, but requested an insecure stylesheet ‘http://fonts.googleapis.com/css?family=Open+Sans:400,700&subset=latin,cyrillic-ext,greek-ext,greek,vietnamese,latin-ext’. This request has been blocked; the content must be served over HTTPS.
I guess they didnt have it as a bug that was closed but they set it to “invalid in the first report code tracker and it had to do with sorting but they mentioned those characters :
The WP codex answer was :::”””Better to ask this question over at the support forum: wordpress.org/support But in short: The sorting is not done by WordPress, but by your database. “”””
Not sure what to tell you
Hi Leif,
Umm, if it worked before and not working suddenly now….I am going to blame the WP auto updates that broke tons of themes, plugins, prevents import of csv files..
what a mess!)
In fact there appears to be internationalization bugs reported and supposedly fixed in WP 5.02. They specifically mentioned the Scandinavian aao characters, but I know nothing about how different languages are handled, I just am good at searching “stuff”. Cannot see this being SLP defect.
https://core.trac.wordpress.org/ticket/45425
But was it?
There is yet another bug reported and it has not been addressed.
https://core.trac.wordpress.org/ticket/45371
I have mentioned this to Lance, but as you know we do not deal with the languages end, \
Results ORDER , to change the display, the experience add on is needed
Please refer to the Posting guidelines and provide your plugin environment in the future. We answered this same question to a premier customer via support.
You can use short-codes, or turn on append, or turn on Premier features that will help guide your site visitors by showing them Google address guesses or country influenced guesses. . Ultimately, it is up to Google what they want to show.
P.S. As a side note : MYSLP does a better job when it comes to correctly returning locations that Google has misdirected either intentionally or because their third party algorithms are incorrect , MYSLP update the goecoding list.
Unfortunately we cannot apply this to the self managed SLP where you obtain your own Google API.
I am not sure what you screenshots are showing us. Do you have location sensor turned on when you have Power add-on activated?
Or are there other settings that are only available with the Power add-on that you are utilizing? SEO Pages, or Some categories or results settings. Or because you have categories and cluster Map Markers turned on, or if you are using URL controls I searched your site using that zip code and then clicked on the cluster map markers and saw a lot of results returned.
Please see all the settings and documentation for additional info.
https://docs.storelocatorplus.com/blog/results-settings/
https://docs.storelocatorplus.com/blog/premier-url-control/
(are you filtering tags?)
Because of the hundreds of settings with Premier it is difficult to advise you if it is your settings or something Google is returning.
I am checking with the developer, I may have jumped the gun. I thought SLP and Power version 5.1 was already published. It is still in testing. The develop[er did not want to release during holidays and make things worse.
You updated both SLP and Power to latest versions?
It has already been published, you can update anytime. Make sure you have a site backup before updating any plugins or add-ons