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Viewing 25 posts - 676 through 700 (of 2,679 total)
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  • in reply to: Split: API restricted and IP address #58509
    Cici
    Keymaster

    Ok, Also the  SLP Developer said if you want to send screenshots  to our contact us support email. he will be able to look for you as well. Screenshots should be of

    1) SLP General Settings showing both Google API Key fields.

    2) Google API Key DETAILS screen for the Browser Key (showing the key ID , restriction settings, etc.)

    3)  Google API Key Details screen for the Geocoder key.

    in reply to: Split: API restricted and IP address #58507
    Cici
    Keymaster

    If you use IP Address restrictions the IP address must be the direct IP address of the server not a proxy service address. Could that be why Google is sending you the API error?

    P.S. Are  you on SLP version 5.03 now?

    in reply to: Store Pages Custom Changes #58506
    Cici
    Keymaster

    Here are some cool CSS suggestions and you can see the fields that can be changed

    https://docs.storelocatorplus.com/blog/store-pages-templates-slp_pages-work/

    and how to make the phone clickable and the shortcode for the SEO Pages

    https://docs.storelocatorplus.com/blog/make-a-dial-link-phone-number-clickable/

     

    More info, attributes Creating StorePages scrol down to the info for custom templates

    in reply to: Store Pages Bugs #58503
    Cici
    Keymaster

    Not sure, ,what is your plugin environment, i.e Under SLp Info? will show versions etc.

    https://docs.storelocatorplus.com/blog/store-locator-plus-info-plug-environment/

     

     

    in reply to: Map cannot Locate address #58495
    Cici
    Keymaster

    Andrew,

     

    I am at a loss but have the developer trying to figure this out. It is a lot of different errors I am seeing reported by customers but they are all related to geocoder, so I do nto know if Google changed something on us yet again or what is going on. We had a customer who fixed  his API key restrictions and it wirked and now the problem is back.

     

    Long story short, can you send , via the contact us any WP debug logs you might have if you have tried that, and/or send a temporary log-in via Support for your staging site so our developer can look at it?

    Ugh so frustrating I know.

     

    in reply to: Split: API restricted and IP address #58494
    Cici
    Keymaster

    Aha, This may be very helpful to solve some of our missing locations cases. I do not know if Google has yet again changed something or what, but the developer needs as much info as possible because we cannot replicate the  issue on our end.   We understand people wanting to restrict the APi key, in reality the chances of everyone having the wherewithal to even be able to find your API key is very small.

    Do you have a test site or a staging or dev site that you might be able to provide our developer  if he needs one ? (not in the forum  bu  via our secure support contact us)

     

    in reply to: Split: API restricted and IP address #58493
    Cici
    Keymaster

    Aha, This may be very helpful to solve some of our missing locations cases. I do not know if Google has yet again changed something or what, but the developer needs as much info as possible because we cannot replicate the  issue on our end.   We understand people wanting to restrict the APi key, in reality the chances of everyone having the wherewithal to even be able to find your API key is very small.

    Do you have a test site or a staging or dev site that you might be able to provide our developer  if he needs one ? (not in the forum  bu  via our secure support contact us)

     

    in reply to: Settings Map #58492
    Cici
    Keymaster

    Ok, i had to reformat your text for that one.

    can you go to the SLP general Tab under Admin and enable Debug. and run the  debug log .  You will see the link to docs on the side: “Hover over a setting to learn what it does.

    Enable WP Debug

    Turns on WP_DEBUG and WP_DEBUG_LOG. Use with caution: it can display warnings and errors on your web pages. View debug.log

    View the documentation for Enable WP Debug.

    in reply to: cannot find location #58487
    Cici
    Keymaster

    I cannot see the screenshot you attached due to its size , but thats ok. The developer and I  are mystified because we cannot reproduce this issue in any of our test sites or domains.   a couple of  people have reported similar.  I sent Lance your plugin environment. So unfortunately we need you to provide us a little more help to resolve the issue or to find the conflict with your configuration or with another plugin.

    Could you go to the SLP General/Admin and enable WP debug. Please send us the debug log.  , send it to the contact us support 

    in reply to: Settings Map #58481
    Cici
    Keymaster

    Do you see the drop down menu under Maps where to select Map domain under SLP? Some people have reported some missing on sites they already had running but updated. Trying to track down any culprits that may be json related.

    See docs and the screenshot in the docs

     

    This is not the same as geocoding APi key, it is what Google geocoding needs to find the region , i,.e map domain.

     

     

    in reply to: Map cannot Locate address #58479
    Cici
    Keymaster

    Hey Andrew, We are tryint o track down the bug,

     

    On the site that you already have and returning errors, Do you see the map domain list?  If you cannot see screenshot see where the map domain dropdown menu is under Documentation about how to select map domains 

     

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    in reply to: cannot find location #58476
    Cici
    Keymaster

    So you do not see this screenshot attached??/  Documentation https://docs.storelocatorplus.com/blog/google-map-domains-supported-in-slp/

     

     

     

    Attachments:
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    in reply to: Map cannot Locate address #58471
    Cici
    Keymaster

    Drew you mentioned SSl…did you recently migrate site to Https?  Is there a difference between the staging site SSL and the actual live site?

     

    in reply to: Map cannot Locate address #58470
    Cici
    Keymaster

    Drew can you try something for us on the site url that isnt working?  Goto Settings/MAP and map domain and set it to something else, save, then set it back to United States or whatever you had before

     

    And report back what it says.

    in reply to: cannot find location #58469
    Cici
    Keymaster

    Hmmm,,, Ok So here is a test that Lance would like you to try, we noticed there was no region set on your map search when I searched it and sent the string to Lance:

    try going to Settings/map/map domain and set it to something else, save, then set it back to United States

     

    And report back if you see changes, errors or fixes

    in reply to: Settings Map #58468
    Cici
    Keymaster

    Here is an article to help you with what you need to know about Google keys.  There should be two boxes under the google , MAPS AND PLACES, CHECK BOTH OFF

     

    https://www.storelocatorplus.com/wordpress-store-locator-plus-google-api-key/

     

     

    in reply to: Could not locate address #58466
    Cici
    Keymaster

    I just answered in Premier forum, also running by Lance, but I see 7 errors when I inspect your site, not all are from performing the search.  There is an issue with the Geocoder APi key on your site is my guess but I am running it by Lance.

    in reply to: Map cannot Locate address #58465
    Cici
    Keymaster

    If you do not have any referrer restrictions you do not need to be obtaining a unique geocoding KEY. I can see your geocoding key when I inspect and search in that site so I am guessing that may be one of the issues.

    Yes The error is the same , you can see it if you just use the browser tool to inspecyt and look under the console tab at the bottom when it opens up

    Failed to set referrer policy: The value ” is not one of ‘no-referrer’, ‘no-referrer-when-downgrade’, ‘origin’, ‘origin-when-cross-origin’, ‘same-origin’, ‘strict-origin’, ‘strict-origin-when-cross-origin’, or ‘unsafe-url’. The referrer policy has been left unchange

    The other error that I see now when using the “search for a specific zip code; using browser console inspector is a 404 error.

    I am discussing this with the developer.

     

    in reply to: cannot find location #58464
    Cici
    Keymaster

    Does your Google APi have a referrer restriction?  If I do not add anything into the search form and change radius and click on find locations the locations appear.  But when I type in a zip code it appears the geocoder is not working. I am going over the issue with lance. The geocoder APi on your site does not seem to be working correctly.  Did you update your APIs when you added a billing account with Google?

    in reply to: Woo Products SKU not keeping value #58463
    Cici
    Keymaster

    Buy Here for WooCommerce has not been updated or tested with current versions of WP or SLP. I will ask the developer if he has any ideas. I do not believe you need it but I will ask the developer.

    in reply to: Search ERROR in SLP #58453
    Cici
    Keymaster

    Awesome, thx for letting us know. bSLP also updated the base plugin to 5.0.3 that took care of the accent in the search. WP updates  required SLP updates to correct for missing spaces, commas or character, language accents

    in reply to: SLP results not accurate #58450
    Cici
    Keymaster

    Awesome, thx for letting us know!

    in reply to: Map cannot Locate address #58446
    Cici
    Keymaster

     

    More info on setting up the browser key without restrictions

    See info on what not to do

    If you did not set any referrer restrictions then is it possible you are using an outdated version of the Maps Javascrit API on the live site ?

    https://developers.google.com/maps/documentation/javascript/v2tov3

    According to Google transition team  and support, you would most likely need a new key to go from version 2 to version 3. Be sure to read the article and contact Google support with questions on what you need to do, always make sure you have a backup of your site..

    in reply to: Map cannot Locate address #58445
    Cici
    Keymaster

    I just went to this site: Is this the correct url ?

    https://barreamped.com/take-a-class/

    It looks like you may have an old version of geocoder  and/or have not correctly set up the key. The error message on that page indicates you may not be using the referrer correctly ( To use the Maps JavaScript API client side services, you will need to create a separate API key which can be secured with an HTTP referrers restriction)

    The error on that public site:

    Failed to set referrer policy: The value ” is not one of ‘no-referrer’, ‘no-referrer-when-downgrade’, ‘origin’, ‘origin-when-cross-origin’, ‘same-origin’, ‘strict-origin’, ‘strict-origin-when-cross-origin’, or ‘unsafe-url’. The referrer policy has been left unchanged. index

    Here is an article and instructions written by the developer and in docs site.  Unfortunately Google instructions stink and a lot of people are misled by Google on how to use  the  referrer info.

     

    in reply to: Address not loading #58443
    Cici
    Keymaster

    P.S. Also set the domain name to the country.

    https://docs.storelocatorplus.com/blog/google-map-domains-supported-in-slp/

    note that only aids Google it does not restrict the search

    If you have the Experience add-on you can also use the append shortcode  which will add (in the background) the Country region (CR) so results and search will be for the country designated. Experience will also allow you to have a discrete search.

     

Viewing 25 posts - 676 through 700 (of 2,679 total)