Store Locator Plus® for WordPress Forums Store Locator Plus Could not locate this address. Please try a different location.

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  • #58523
    Paul
    Participant

    Hi Cici,

    The SLP search function on my website does not currently return valid results.  Instead, for any location I input (i.e., Denver, CO, Chicago, IL, etc.), I receive the following message:  “Could not locate this address. Please try a different location.”  Plugin environment details attached for your reference.

    Thanks,

    Paul

     

     

    • This topic was modified 5 years, 2 months ago by Paul.
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    #58526
    Cici
    Keymaster

    Lance is looking into it. Something changed recently and he is trying to see if it is WP, (there auto update security patch) Google or SLP.

    We are having a difficult time trying to reproduce the issues on our sites.

    Did you update after backing up? If you roll back SLP to 5.0.2 for instance is there a problem?

     

    Is this the site url with issue? https://curbtheappeal.com/#HazardousSites

     

    #58528
    Paul
    Participant

    Yes, that’s the correct URL.  I can try reverting to 5.0.2.

    #58529
    Paul
    Participant

    Hi Cici, I confirmed this same issue is impacting a site that’s still running version 4.9.19.  Thanks

    #58530
    Paul
    Participant

    Please disregard my previous comment about the site running 4.9.19 – it was using an invalid API Key.  Once it was updated, the search function worked as expected.

     

    #58539
    Cici
    Keymaster

    Thx for letting me know.

    I will mark as closed

Viewing 6 posts - 1 through 6 (of 6 total)
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