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We may have a fix for the domain issue returning US even if you put in UK,
if you want to test the pre release version 5.0.4 we can send that to you via email, but it should only be tested on a dev or staging site if you have one.
It may not fix your 404 error but it should fix the map domain issue. You can send request to contact us for pre release version
The developer is also revisiting the function setting the map domains. He thinks there may have been an error when he fixed the “map region” in a previous version. We need to test the new SLP release and will let you know. If you want to test it (if you have a staging or dev site to test on) we can send you a pre release via email.
Let us know if you have s somewhere to test the slp 5.0.4.04 beta
P.S. when you do inspect and go to the link for the error shown in the browser window you will see this
If ProPack is not active it will not show up in your Plugin environment , ditto with Extended Manager, (If this is an exact screenshot of your current plugin environment)
You have a json error. And the regions search is US (not UK or GR)
Use any Browser dev tool and inspect your site you will see under Console this error
Failed to load resource: the server responded with a status of 404 (Not Found)
And more specifically if you use the Browser tools and inspect the Network:
Please read the Developers article about your referrer and restrictions
your site is not able to freely communicate back and forth between WordPress, , Google etc.
Your REST API is blocked for some reason
HTTP/1.1 404 Not Found
Date: Fri, 08 Feb 2019 19:37:02 GMT
Server: Apache/2.4.37 (cPanel) OpenSSL/1.0.2q mod_bwlimited/1.4
X-Powered-By: PHP/7.1.26
Expires: Wed, 11 Jan 1984 05:00:00 GMT
Cache-Control: no-cache, must-revalidate, max-age=0
Link: <https://www.samonline.co.uk/wp-json/>; rel=”https://api.w.org/”
Vary: Accept-Encoding,User-Agent
Content-Encoding: gzip
Content-Length: 12770
Connection: close
Content-Type: text/html; charset=UTF-8
Glad it worked out for you
Importing does not “remove stores” There is a function under locations bulk actions called delete permanently.
You should make sure you have a back up of your site.
You can export your locations download to a csv file. (Some docs, about large exports configuration etc and export to csv file)
You can them delete. You do not show us your plugin environment so I do not know if you have the Power add-on. You need the Power add-on to export/import
You can make changes and under the import function choose how to handle duplicate . Review the notes on the sl_id column. You should not use that header on reimports unless you are using exact same sl_id in the locations datainfo)
here is the documentation about Duplicate handling.
No idea, but Google has always been constantly changing the algorithms. Example as explained by the developer, Google moved Kansas City
ProPack and SEO Pages have not been active plugins for at least two years. You have Premier, you should be using POWER add-on. I see that someone has SLP 9999999 DO NOT UPDATE!! on your site. Ditto with POWER add-on
Someone sent an email in as well, and the WP version there was 5.0.3, PHP is 7.xxxx and the SLP would need to be updated and ditto the Power to work with your current version of WP.
The SEO Pages and ProPack and enhanced add-ons should be deactivated. I am not sure why you are showing those, what kind of issues on your site that would warrant you to keep old plugin and add-ons since you bought Premier and are also showing Power.
We do not support SEO Pages version 4.1, etc. that has not been on that version for over three years.
We cannot provide specific suggestions for this since the SLP plugin uses the built-in WordPress rest_url() method which breaks some sites with “unique” (non-stanard configurations).
Unfortunately, without additional settings such as an append search Goolge is going to return what they think is meant by kettering should be Kettering ohio.
They need more information then just a word if there are more then one location in the world that can have a specific search associated with it. They will return the best option in their opinion. The only work around to what Google is going to guess that we have are search enhancement option in Premier subscription or the Enterprise level plan in MYSLP. In MYSLP we can add Kettering to the database with a lat and long to return and it would search the dataset in MYSLP first.
But with the WPSLP free plugin you are at the mercy of google. If you do not think Append is viable for you, then what about discrete searches?
I am not trying to sell you something you do not need, but all the plugins that require Google MAPs APIs are limited to what Google will return and a lot of man hours have been put into the addons by developers to try and work around the google limitations and interpretation of what to return with their millions of algorithms which change on a regular basis (see article the developer recently posted about Google tweaking algorithms and in essence Moving Kansas City..
Thank you. This is a question for Google support. Now that everyone who has their own MAPS Javascript API key has to pay Google they offer support. Not sure how useful the support will be but you can ask them why and what domain to use. I do not see any results being displayed under your map when it loads, do you have results Show locations checked off, or disabled until search?
on my site, I have Experience add on and use the shortcode append search for my Australia Map. And that resolves the issue. Without the append or shortcode with the country region then you are at the mercy of Google. it is not a failure of SLP.
If you want better results we could suggest using MYSLP.
With MYSLP you merely embed a script, you do not need to worry about the Google APIs.
Please review the documentation for information. I think you are confusing the no results found, and the various settings.
Looking at your site, You have chosen not to show any results when the page loads, If you believe the search is the issue, try these troubleshooting suggestions to see if you have a conflict with abother plugin, javascript or theme
https://docs.storelocatorplus.com/blog/q-i-see-a-gray-map-or-blank-map-and-search-does-not-work/
it appears on that site that you do not wish to have any results showing, or your theme is overriding some of the elements. I would try changing your theme etc on a staging site and see if you are still having all these issues.
as far as No results found, In your results setting what do you have for settings under: AFTER SEARCH Number To Show?
I am afraid I have run out of suggestions and cannot replicate the exact issue that you are seeing. So the best thing would be for you to try some of the troubleshooting suggestions
Could you provide your SLP plugin environment so we know what versions of WP and SLP and premier and the Plugin addons you are using (refer to the posting guideline)
Also which plugin style are you using?
Ifset should work in results layout but the plugin style can also dictate some settings
. the Bubble layout info needed
I do not see any errors off hand . Was it working before updating WordPress? we could look into it further if we knew what versions and plugin environment you have.
What version are you using? Did you deactivate your SLP plugin and all the add-ons? I see you signed up for a new Premier subscription. Are you trying to update from an older version of the plugins? What version of WP are you using.?
Please see the steps to upgrade , activate in Docs and/or if you have skipped and can’t auto upload or activate see Manual updates in news blog
I revisited the sites . You do not have your site or SLP set up correctly. Are you asking about the WordPress SLP plugin? or MYSLP?
Provide a screenshot of your SLP plugin environment as requested in posting guidelines and explained here.
https://docs.storelocatorplus.com/blog/store-locator-plus-info-plug-environment/
Without your plugin environment I cannot help you.
Both of your sites shows the url to the source map doesn’t exist.You can see the issue using any browser dev tools and see the error
Source map error: request failed with status 404 Resource URL: https://3v718p3kg0df2fduqn2yrgeg-wpengine.netdna-ssl.com/wp-content/plugins/store-locator-le/css/twentyfifteen_rev03.css
Refer to the latest developers info on the news page for this, he also has included a tutorial video.
https://www.storelocatorplus.com/api-keys-with-referer-restrictions-cannot-be-used/
You do not need the geocoding key as a separate API key, if you are not restricting.
In addition you have many other errors all about those keys. you should not be adding the “url ” in the browser key field in SLP but the actual key . I am not sure I follow you on that one.
Your theme may also be using or trying to load API, you can try a plain vanilla WordPress theme. If you need overall help with your WordPress environment and need the developer to assist you one on one , there is a retainer plan through cybersprocket.
I am sort of baffled as to how anything is working with that version of SLP. You have Premier subscription which means you have Power, add-on available to download which replaced ProPack and Tagalong quite a while ago. Are you keeping those alive because of your PHP version? we no longer support either of those plugins.
SLP is on version 5.0.3, etc etc. (see updating and where to find0 We have not supported proPack since WP version 4.8 and SLP version 4.8.2. WordPress auto updated everyone to version 4.9.9 as you are showing. WP version 4.9.9 broke the ability to import csv. See the developers post here
They fixed the bug that they introduced with WP version 5.0.3 .
Make sure before you update or do anything you have a site backup.
Here is the retainer plan link
Hey Pete, Sorry this fell through the cracks. I have no suggestions as far as how to do it using SLP or in WP . You can write React, Vue or JSquery hack, but we do not have any specific guidance on that. If you want to tray and get on Lances schedule (he is pretty slammed) he is only doing customization projects on a retainer schedule these days.
I have no guesses /options left to explore. 🙁
If it is working on your cloned test site environment and not on your regular site, then I think you need to look into the differences there, I cannott make any inferences with the screenshot provided. It works for me, it works on your other site, so the question is,, what is the difference in plugins or server or security settings or site configuration that differentiates the two.
You can view the Import docs and see if anything jumps out at you. I.e CRON etc
https://docs.storelocatorplus.com/blog/power-import-and-wpslp/
P.S. About the import messages: Spoke to the developer and that feature was disabled in one of the updates for Power . large sites uploading large files were finding it slowed and could crash their servers because of the real estate (resources) being used within the server. Most people were not using the feature. He will take out that enable Log import and import message checkbox at some future update but he is very much involved in working with a large client at this time with focus on other priorities and customization
You dont have to worry about updating Power to 5.0.1 I am told, there will be a new version coming out. Power 5.0.1 had an attempt at a work around for the WP bug they introduced
So now I guess it may be a good idea to make sure your server is talking to Google APi etc. But you said the locations were stuck and not loading at all? or is it they are just not geocoding? if you check off the box to skip geocoding do they load?
Other then that you can send your csv file to us at Contact us as attachment in email and I can review if you want
WP 5 could be causing the issue with the import log messages, but WP version 5.0.3 fixed the CSV file upload. yes they broke that import functionality before.But you are showing that you are using WP 5.0.3 That should have fixed any import issues.
I am not sure if your site configuration is different then mine, Our developer has been
I see you are showing Power as version 5.0, there was an update, it should be 5.0.1 deactivate the SLp and Power plugin and see if you get a message to update or there is a newer update. The version under our version file was mislabeled, I just noticed that. You should have version 5.0.1 available
The issue is:
Your site made it so that the REST API on the public-facing site (front end) is disabled.
therefore SLP map (address box) cannot talk to your WP site via the REST interface to do an address lookup.
If backend geocode works (add location , it geocodes) but not the front-end it is almost always an over-zealous WP security issue. The server needs to be able to talk to the Google API to get the geocode location and return it.
Are you restricting access to your site for certain public access, such as an age restriction. We see that on some sites selling alcohol or , now medical purpose therapy etc.
If yes, your age restriction plugin/theme feature is very likely blocking all REST API requests to /wp-json…
You need to be able to turn that feature off for any of their AJAX or REST URLS.
most older plugins/themes already do that for AJAX but have not updated for REST — which is far more prevalent now with WP 5.
Ok, I did a search on the page you provided a link and using dev tools to inspect site and errors saw this error:
Uncaught ReferenceError: mtfgf_settings is not defined
at HTMLDocument.eval (eval at <anonymous> (jquery.js?ver=1.12.4:2), <anonymous>:1052:9)
at i (jquery.js?ver=1.12.4:2)
at Object.add [as done] (jquery.js?ver=1.12.4:2)
at n.fn.init.n.fn.ready (jquery.js?ver=1.12.4:2)
at a.fn.init.n.fn.init (jquery.js?ver=1.12.4:2)
at new a.fn.init (jquery-migrate.min.js?ver=1.4.1:2)
at n (jquery.js?ver=1.12.4:2)
at HTMLScriptElement.c (main.min.js?ver=1.10.25:1)
at HTMLScriptElement.dispatch (jquery.js?ver=1.12.4:3)
at HTMLScriptElement.r.handle (jquery.js?ver=1.12.4:3)
That could be an issue
To see Import messages you need to turn on messages by checking it off under General/Admin/log import messages. It shows the files that are being loaded as they load, (check off load data) but the verbiage at the bottom line as you have shown is not appearing at the moment.
I tested my site and it imported and the blue boxes showing status worked. So now I am wondering if there is an issue with your geocoding API key or something else, like communication or firewall on the server is preventing your upload.
Thank you for providing your plugin environment and screenshots.
Can you turn on the import messages and report what it is showing?
Do you have your csv file properly formatted? I,e no sl_id column if they are not replacing a current location?