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Do you have a Premier subscription license?
Log into the SLP home page under that shows WordPress login (Where you found your downloads) , THE MENU TAB your account
in bold letters there is your premier id and subscription number.
This functionality “……, however, we need the postcode that is entered in step 1 to be part of the filter in terms of an additional hidden category or tag.” does not exist, i.e to change dynamics and have a postal code become a hidden category or tag. Do you just not want it to show up in the results layout? Searches by postal code and results are combination of settings and the Google Map API platform. You can change results layout since you have experience add-on
I am not following the logic of why you need postal codes to become a hidden category. If you are looking for reporting for marketing purposes, i.e top search postal codes you can turn on reports
I am not sure your desired outcome can be customized, but perhaps I am just not following the logic.
Hi Emma,
I have no idea why your topic was filtered as spam, I think it was pasted with the versions and it was garbled.
Anyway, there is no way to have a “hidden category” that is generated from someone entering a postal code. You can use the featured or ranking results if you want some locations, doctors to have preference over others. You can use button bar for category selectors but I do not follow how you are describing the desired results other than featuring and not featuring. For example if a doctor is in one category and one zip code, and the other is not in that category,m the one not in the category will not appear. If you have the postal code in your location and it has the category that is selected associated with it then it will show as a result. Is this a Service Enterprise where you promote some Doctors over others depending on a plan for marketing services? (Something like this Directory featured SEO Page templates) Other than that I am not sure I follow having post codes as categories
I am not sure if our developer could customize something for you. But you would need to send to contact and any customization projects are done via retainer,
P.S. Once you add your premier id let me know if you do not see the expanded category selector, the default first selection is the ” Hidden”option. Also once you are in Premier you can register and post in the Premier forums. I tend to look there first to answer any questions
Awesome, Thanks for letting us know Chris! If you found our support helpful and wouldn’t mind leaving a great rating under the WP Store Locator Plus reviews I would surely appreciate it!
Hmm the docs site was being updated and I reported it to the developer . There was something going on with WP rocket showing blank page(s(. but I believe he fixed it. Sorry about that
(I just clicked on that link now and it cane up )
The category selector is under Search /Settings (see attached screenshot) It is a drop down menu.
https://docs.storelocatorplus.com/horizontal-vertical-checkbox-category-selector/
DO you have the premier zip file installed and active on your site? Did you add your Premier user number and ID under General Admin section?
This error is stopping everything before SLP engages under your Index you have the below in red, use Inspect console and check the js error
https://www.valterra.com/dealer-locator/
if(!((anchors[i].href.indexOf(window.location.hostname) >= 0) || anchors[i].href==’#” || anchors[i].href==’javascript:void(0)” || anchors[i].href[0]==’/” || anchors[i].href[0]==’.”)){
anchors[i].setAttribute(‘target’, ‘_blank’);
That is ok, but the parent category has to have a name/slug associated with it , you cannot have a selector without also having the parent , you can use “Single Parent with cascading drop down that will show all the children to select from.
https://docs.storelocatorplus.com/categories-taxonomy-and-settings/
If you watch the video ignore the tagalong reference, it is just categories now on your SLP back end, that video is from older versions. The capability is the same though,
Correction, The error could effect SLP, it indicates something is not right with your javascript
See Troubleshooting Search does not work, often it is cause by broken javascript
Correction, The error could effect SLP, it indicates something is not right with your javascript
See Troubleshooting Search does not work, often it is cause by broken javascript
Did your client update something besides SLP, did they recently update? , nothing has changed on our end that would render the search to be inoperable. A clue to what might be going on, but I can only guess, is by looking at your results and how they should appear.
Using just the basic SLP plugin there is no hide distance checkbox available. (that is popart of the experience add-on) There should always be a number equating to distance yet that site shows the word, (text) miles and no distance (number) in front of it.
Were they using a legacy add-on perhaps but did not upgrade or purchase experience add-on? or did someone try to hack the code? .
The reason I ask, it is not normal behavior to not see an actual number in front of miles unless you have hide distance checked off or have changed the results layout . The ability to “hide distance” is part of the experience add-on. The ability to change the results layout is also part of the experience add-on. (See delete results distance miles line)
You will need to run the debugger to see what the issue is and where it is coming from if changing the results settings after search does not help
https://docs.storelocatorplus.com/results-panel-settings/
Make sure the radius under initial search is a large enough number, especially if they have set the center map as United States.
Note; You mention they did not see console errors but if I inspect your site using browser tool I see a javascript error under co sole:(This does not effect the SLP plugin but thought I should bring your attention to it,)
When you click on the location of the error:
if(!((anchors[i].href.indexOf(window.location.hostname) >= 0) || anchors[i].href==’#” || anchors[i].href==’javascript:void(0)” || anchors[i].href[0]==’/” || anchors[i].href[0]==’.”))
anchors[i].setAttribute(‘target’, ‘_blank’);
Under settings, under map , under bubble layout
Map Bubble layout (see doc page)
remove this line and save
<span id=”slp_tags”>[slp_location tags]</span>
Hi Wes,
Thank you, that isnt the Plugin environment I was referring to, the one I was referring to is under the SLP plugin INFO tab, that shows us the SLP version and any add-ons (thank you , I see what you have now ) but also WP version, PHP version, , etc You can also post in Premier forums. The people who posted 2 years ago were talking about file permissions and that was a WordPress security issue bug which prevented UTF8 CSV file types to be recognized and uploaded. I tested and have imported a few different files using current wp version and SLP and am not seeing any issues
If you are being prevented or seeing a security issue and you have latest WP 5.3.2 I can only guess it is your hosting company or something else in your environment has changed,
https://docs.storelocatorplus.com/q-how-does-store-locator-plus-handle-large-location-list-imports/
https://docs.storelocatorplus.com/troubleshooting-large-scale-exports/
If you want me to test your csv file you can send a small sample of your csv file ( first few lines) to support and we can test on my siteto see if there is anything wonky
P.S. Buy Here Woo Commerce was never updated to version 5, so you can ignore or deactivate
Hi Chris, Your CSV file is fine and it loaded into my test site quickly.
So I am wondering if it is your browser timing out or the server not communicating, an overzealous security measure?
do you have a Google API browser key on your staging site?
I split your comment out, if you noticed those other forum topics that you glommed on were dated back in Dec 2018. The Power add-on issues were resolved back in December 2018. What versions of everything are you using? a screen shot of your Plugin environment etc. would help. Please see Forum Posting guidelines
Please provide your plugin Environment under the info tab.
Here are some more suggestions about Troubleshooting Imports,
https://docs.storelocatorplus.com/q-how-does-store-locator-plus-handle-large-location-list-imports/
https://docs.storelocatorplus.com/troubleshooting-large-scale-exports/
The csv file formats, make sure they are correct. I believe you are familiar with that but if you are using Microsoft excel to convert to csv file, just make sure the csv file is readable. if you want to send me a partial example with first few lines (not all 760 lines) I will test on my test site to ensure correct format used.
Note;
Delete ProPack if you still have that installed, it should have been deactivated when you uploaded Power if you were using it on same site. it shouldnt effect the imports anyway, it is just a note
You can search the documentation or click in the back end of the plugin to see what fields are controlled by what …
Under Settings/Search/in the box search layout
See attached screenshot , in the back end you should familiarize your self with all the different fields and settings, or look under view to see if there is a pre-built layout (assume you are using a test site or staging site) hover over the sections of the fields, most have a link to the right that will lead to documentation.
https://docs.storelocatorplus.com/search-layout-shortcodes-and-attributes/
https://docs.storelocatorplus.com/slplus-shortcode-options/
P.S.
Please do not send both emails and forum questions to ask similar or same questions. Preferred method is using the forums so others can benefit from the answers., We ask that you provide your plugin info each time as well since we do not always know what versions or add-ons people are using. (Also, your email address has one name and these forums have another, it gets confusing.)
You need to go to your account and just Download the Store locator Plus Premier , you do not need to re download experience or Power if you already have downloaded them, and if you have latest version 5.3.2. Ignore the rest you do not need them
Then when you go to your WordPress install just add it the way you would any other plugin . The only other thing you need to do to get the additional features is add your user id and subscription under general
You only need to download what you need.
You downloaded Power and Experience.
What failed to download?
Yes you can change anything including color with CSS if the View/Plugin style does not have what you want.
The developer also wrote an article about the way WordPress has made it easier to do it right there. That way you do not need to save the CSS every time you update the plugin.
https://docs.storelocatorplus.com/wordpress-custom-css-rules/
Also see how to use or apply Custom CSS
To change the order, of the layout See Search Layout attributes and map and results
There are a few different Layout styles under Settings/View Gallery styles that have been built for premier customers as well.
Good news , thx for letting us know. It may be something to do with your them, or a WP update since a lot of themes did updates when WP changed and added CSS in the basic files. or perhaps the Experience update or Power update or premier update patched something that effected that…dunno but glad it is fixed
P.S. I just reviewed the email, you may be confused about what is and what is not a subscription.
The add-ons ( Power and Experience) for WordPress Store locator plus are NOT subscriptions so you will not be charged again for those.
You buy them you own them
PREMIER is a subscription that includes the add-ons but also includes customized solutions and functionality and additional features that were customized for specifc clients who requested additional features and then included in the Premier subscription for all Premier users..
I do not know if you are confusing the WPSLP stand alone DIY plugin with the MYSLP Saas (Software as a service) platform that can run on multiple platforms not just WordPress, and that is not a product but a service. (?) MySLP is a software as as service and as such is a monthly subscription with different level plans based on features, number of locations and map views, that is maintained by the MYSLP server and which also obtains and maintains the Google APIs it uses a simple embed script.
Our site is working, we do not review emails 24/7 . As I explained in prior reply “If you need the Power add-on that is sold separately. It is more than a “tags” add-on and tags is built on the same WP taxonomy as categories are. It also allows you to establish directories,have SEO pages, have contact fields, import/export, , have categories.
Or you can request a coupon opt to buy the Premier subscription and request a coupon to be applied to the initial set up fee, please note that Premier is a yearly subscription
it would make no sense for a the premier subscription to be sold for less then the price of the two add-ons. I believe the support answered your email. Not sure what you need now, but what you are trying to do, by adding tags, was a suggestion because as mentioned the functionality you requested was not a built in feature and to have it customized would cost more than the suggested Premier subscription. Premier has additional features such as category selectors, cluster map markers url controls phone ext delimiter, to name a few. I do not know the business model of your client or what features and functionality might optimize your site.
If you need customization that would require a Premier subscription first, a review by the developer to see if your project fits into scope and schedule and the developer retainer (Cyber Sprocket).