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Viewing 25 posts - 2,626 through 2,650 (of 2,687 total)
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  • in reply to: Trouble with map limiting to tag #39397
    Cici
    Keymaster

    Hi Bill,
    No problem,
    I figured you inherited it. Pages is not the easiest to understand of all the add-ons, it is more complex. I still have questions that I need to vet to the developer. You might want to view some of the tutorial videos. I seem to comprehend better when watching them, (most of the time)

    There are a few specific to Pages (Introduction to Pages, How to Set up Pages, etc ) on the SLP YouTube Channel..
    Also in the recent News Blog, the video explaining the last update to Pages.

    in reply to: Zoom not working #39392
    Cici
    Keymaster

    Mark, Your Plugin environment is showing you purchased Enhanced Search

    That is not the same plugin. The only thing in common is the first part of the name Enhanced…
    there are three add-ons that begin with the Word Enhanced and they all have different functions.

    If you want all the “Enhanced” Add-ons you should purchase the Experience Add-on. (Link was also provided in my response,please click on the links and read the information provided. The Experience add-on has the additiomnal features, is first to have bug fixes if any exist and has better performance. All if the other Enhanced add-ons are Legacy…which means eventually they will not be offered separately and will not have additional features added.

    in reply to: Zoom not working #39391
    Cici
    Keymaster

    Do not auto zoom is part of Enhanced Map not search as mentioned above. All the additional zoom functions are MAP not search oriented. Please see my post above and click on the links I proivded.
    Thx

    in reply to: Trouble with map limiting to tag #39347
    Cici
    Keymaster

    The question is: , are you using the Add on called Pages and trying to use SLPUS only with shortcode as well ?

    You should be able to use shortcodes on  store  pages  BUT…Just don’t try to put the normal [slplus] on there… it will fight with itself.  If you turn off Pages you can use the shortcode  SLPUS only with category…I am not sure you understand how pages is intended to work. You should watch the Introduction to Store Pages   and How to Set up Pages to understand how it works with WP  and how it works dynamically.

    The developer suggests:

    There are a hundred ways to get lists like that in WordPress but it is 100% reliant on your theme as to how that works.Create a new page (normal page) with [slplus only_with_category=“socal”] and use the no map theme or hide the map   
    just a brand new locator page with [slplus] on there… if you use “pages replace website” setting then the website link will go right to their detailed page.
    in reply to: Bulk Upload issues #39346
    Cici
    Keymaster

    When posting questions you must provide your Plugin Environment and site url. See posting Guidelines

    I cant tell anything by screenshots of your csv file. My guess is that your csv file is not correctly formatted per the Import instructions..

    see CSV file formatting and field names

    or you can search the forums for other suggestions if you do not want to share your information you might be able to find some answers that way

    in reply to: Locations not loading #39344
    Cici
    Keymaster

    @ Joe

    What isn’t working and what is your plugin environment, I went to your posted link and performed a search and got results back…Changed location and radius, new set of results…so not sure what you are saying..but your drop down radius should have more chalices perhaps, it only shows a selection up to 50 miles…check your settings, I have no idea what you are trying to show, saying “we are having same problem” isnt helpful see Posting Guidelines. Provide information , be specific,  do not Glom

     

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    in reply to: Trouble with map limiting to tag #39339
    Cici
    Keymaster

    I may have misunderstood your question: Is you issue on the individual (Store) Pages that are created or the  initial start on map? Are you using Pages shortcodes: i.e. storepage field=  ” ”  as shown in the documentation for Pages  Pages template?.

     

    What goal are you trying to accomplish?

    For additional info on setting up the Pages, there are a couple of  tutorial video

    in reply to: (bug report) Search by postcode in WPML translated page #39304
    Cici
    Keymaster

    Lance has been notified. Since WPML just decided to go their own way last summer and recreate the wheel (there are a bazillion known issues on their website) He has been  working with a WP international developer team as the site is being revamped. If you would like to contribute to translations, please see links to that

     

     

    in reply to: Locations not loading #39303
    Cici
    Keymaster

    P.S. when I said theme, is is your custom theme at rainbow , not the SLP Plugin style (formerly referred to as theme)

     

    in reply to: Locations not loading #39302
    Cici
    Keymaster

    Something is breaking jquery and that will break Store locator Plus:

    You need to run the debugger (tutorials on how to do that using Firefox are here and )  to find out what plugin , or theme.  The first Failed to load seems to point to something in your theme.

    Just by Inspecting with Chrome immediate error messages were apparent, the first one went to your theme and the second one could not load your icons

     

    (see troubleshooting)

    You are getting a failed to load resources under  your images/icons  list. Make sure it is pointing to the right directory.

     

    in reply to: Zoom not working #39301
    Cici
    Keymaster

    Hi Mark,

    The zoom controls are under the Enhanced Map (Legacy) or Experience add-on

    do not scroll and auto zoom settings

    As far as results, you just dont want to show them at start or you want to disable initial directory ?

    If  the latter that  functionality is part of the Experience or enhanced results, please view Enhanced results or Experience features

    You get the maximum control over the map, search, and results with the Experience Add-on. 

    if you plan purchase the Enhanced Map (legacy) and /or Enhanced Results (Legacy) keep in mind that they will not be maintained other than bug fixes , there will be no additional features other than what is currently included  and eventually  they may not work with a newer SLP 4.5  base Plugin.  (not yet released) They will continue to work with the current versions of SLP 4.4

     

    in reply to: What parts of the wp-admin folder is it using? #39300
    Cici
    Keymaster

    I am not sure I understand your question: There is nothing in SLP that will prevent anyone from searching on your  Public webpage. The search queries google and therefor cannot have AJAX blocked.

     

    You can view some tips here: Troubleshooting

     

    in reply to: Trouble with map limiting to tag #39298
    Cici
    Keymaster

    Check your Enhanced Results ranked settings, if you have anything like Rank first then closest it will take precedence, also check your settings under the radius for results (show at start up or after search)

    in reply to: Shortcode Broken? #39292
    Cici
    Keymaster

    P.S. I looked at your lines for those two  on your site, and there is a space before the field attribute name…not as shown above. If you take out that space before the field attribute does it now work?
    The Lines look like this:
    href=”mailto:[storepage field=” sl_email”
    and for the site url href="[storepagefield=" sl_url"]

    Also there are still error messages that indicates another plugin is also loading Google Maps on the individual store pages.

    You have included the Google Maps API multiple times on this page. This may cause unexpected errors.Qg @ js?language=en&ver=4.4.27:90

    js?language=en&ver=4.4.27:76 Uncaught TypeError: Cannot read property ‘offsetWidth’ of null

    in reply to: Shortcode Broken? #39288
    Cici
    Keymaster

    Lance suggests the following:
    Replace the email in the straight HTML version with a dynamic field from the database…. [storepage field=email] for example.
    There are some caveats on email as some of the fields are special cases with extra formatting.
    You can add other weird stuff to mailto: hyperlinks, but anyone messing with that needs to really know HTML and the premises to create the rules. There are ways to add a from and subject line but it is complicated.
    Regardless the premise is the same. Start with the “vanilla” HTML without SLP shortcodes. Get that working then rip out each element that should be “dynamic” (replaced with SLP data fields).

    in reply to: Show featured by default with link to show all results #39280
    Cici
    Keymaster

    Experience add-on should accomplish most of what you are requesting. With Experience you can use the Featured, Ranking Order by.
    See the Demo site (there is a tutorial video on the SLP you tube channel“how to get started with the demo site”) which has installed Experience, ProPack and Tagalong installed. If you think you need customization after viewing (and playing with ) the demo please contact us via email Custom Support

    Posting Guidelines

    in reply to: Zoom not working #39266
    Cici
    Keymaster

    Please provide your Plugin Environment (see posting guidelines) if you need specific help that you cannot find in the forums or documentation.

    Results functionality and other information can be found in the Documentation. There are also Tutorials and easy to follow guides in the SLP videos or on the SLP youtube channel

    You can also use the Demos site to see how additional features interface with each other.

    in reply to: Results #39258
    Cici
    Keymaster

    @ Lenny

    in reference to you “fixing the code” .  True, your hack  absolutely  would be overwritten when a new version of the plugin is released and  you updated.  Personal hacking into the code  may give you the  one time fix but it is not recommended and may cause additional problems and issues for you.   .

    As i mentioned in your other post, this was added in a subtack for the developer. If it is a bug he will fix it but it is a minor glitch as far as all the lines of code in the Premier and Experience.

    I realize you responded in another post as to your plugin environment but it saves a lot of time and searching if you could post a current screenshot for each new post.  There are updated versions of the plugins with some fixes in EXP and SLP  as well as Janitor.

    As far as your JSON response you have not provided enough info

    Looking for technical support info needed

    in reply to: Can't Access Manage Locations Page #39244
    Cici
    Keymaster

    Thank you for providing your plugin environment,
    I cant log into your Account to see what you are talking about. Is the issue that the back end of the SLP Locations will not load? or the front end?

    What do you have your admin user interface,pages set at? See today’s Blog about Janitor 4.4.03. You may want to review what your settings are. The Janitor Plugin is free. but be careful if you do decide to play around with it, some things cant be undone if you delete all your locations for instance, so make sure you have a backup.

    . there are tutorial videos that will help you as well and  you can Search forums to see if there is info that will help: One that was resolved recently:
    For instance: Admin locations

    in reply to: Janitor #39226
    Cici
    Keymaster

    Lenny, Please provide your Plugin Environment,

    I have used all these plugins and add-ons, as  well as Premier and also the newer  installed  Janitor 4.3.03…I am not experiencing any of the issues you are reporting so I am guessing you have a  theme conflict or configuration issue on your site.

    .So before The developer can assist you we need to know your configuration, plugin environment, site URL, etc.

    *See Posting Guidelines) 

    in reply to: Results #39225
    Cici
    Keymaster

    What did you update from to?

    Need Plugin Environment and the site url before Lance can venture to guess what the issue is.

    in reply to: Shortcode Broken? #39224
    Cici
    Keymaster

    I have spoken to Lance already and he cannot help us solve your issue  without more information, he needs the exact site url that you are experiencing issues with and since you updated can you provide your  new Plugin Environment (since you stated the update broke more things??)

     

    Thanks

     

    in reply to: Shortcode Broken? #39218
    Cici
    Keymaster

    P.S. When you updated to EXP did you install that before updating SLP as warned in latest INFO NEWS (which can also be seen under your SLP Admin panel INFO tabs ?

    Pages Release Notes

     

    in reply to: Shortcode Broken? #39216
    Cici
    Keymaster

    If you saw the Release Notes for Pages, It states you must be running WP 4.4.   Also something on your site is causing Google Maps API to be called.  (see attached)

    I went to your main site and the Find church now Button worked, I do not know what the screenshots you included in first post is intended to show , when I tried to access that http://crossroadschurchsydney….URL I could not  so is that a permalink issue perhaps?

    How to setup Store Pages

    A lot has changed with the Pages and WP codex on how you could set up pages (which is a Post )

    So could you provide more detail about your page template.

    Nothing in SLP updates effected CSS if they were saved correctly as far as I know.

     

     

     

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    in reply to: No space between Directions and Hours in results #39187
    Cici
    Keymaster

    Sure thing, glad it helped with a temp fix..have you checked off display or “show hours” under EXP/Results? It is a check box. I only added hours on that one location to assist you, make sure the locations you are showing have some sort of hours there..and did you take out the slp_contact that same line? It might be effecting something. I am not sure why that contact is in there, it is an extended option, if you dont have contacts you may not need to have it but the style was built a long time ago for a specific layout.
    🙂
    Have a great day

    P.S. If you havent ahd a chance to leave a stellar review in WP about the base plugin and teh support, please take a minute to do so:

    Rate SLP…

    If you like Store Locator Plus please leave a ★★★★★ rating on WordPress.org. A huge thank you from Lance and his fellow code geeks!

Viewing 25 posts - 2,626 through 2,650 (of 2,687 total)