[Cici]

Just change it and save, you have a choice of hybrid, road map, aerial, satellite. terrain

Go to your tab in the plugin : Experience/MAP/MAP type

Map Type

What style map do you want to use?

[Cici]

Sounds good.

 

[Cici]

If you know CSS, you can write the rules for the results appearance to be highlighted.

As far as Map Markers, you can associate each per location but you would have to do it for each location unless you have Tagalong and/or power add-ons. If you only have 20 stores it shouldn’t be too difficult.

[Cici]

Hi Ryan,

Regarding the contact form,  there was an issue in the Gravity Form plugin,  but I tested the contact form  just a minute ago and my question went through to the Help desk (Support mailbox).

Is your client a Premier subscriber?  That is the only product that has a subscription.  If they are, they should be seeing a monthly or yearly subscription charge in PAYPAL, and they will have to send an email to support@storelocatorplus.com  providing the original  order number and/or transaction id.

If they do not know who made the purchase then we are not able to find either.  If a design firm or developer made any of the add-on or subscription purchases on behalf of a client  and did not transfer the login and admin info to their client, or if it appears in a third party’s name only with no reference to their client , we would not  provide that info.

This issue occurs and we receive emails about every other month.  If a firm is maintaining and offering plugin support and WP design to more than one client they need to purchase and maintain “indefinitely”  the  Premier account  or   hand over the info  to whichever customer paid for it.  If the customer did not direct pay for it, and the third party chooses not to transfer ownership and login credentials  for whatever reason, that is beyond our control.

Please have your client contact support directly and provide as much info as possible since we cannot legally or ethically provide id and subscription  info to a third party, that is their best chance.

Thanks.

 

cici

 

[Cici]

No you cannot import with the free plugin.

That is part of the Power Add-on. ( see documentation)

[Cici]

We have a demo site. It was down (the NINJA demo plugin was buggy) I think it is back up, we’ve just been very busy with having lost a few days . Here is the documentation for Experience Add-on

 

You are looking for a ranking of  results when you refer to  hierarchy correct, not “categories which uses  the Word Press taxonomy for (store) pages and  categories  Those are two different things. Category Management and assigning a product or tag to a location is part of Power add-on.

Having results, Order by rank. or adding featured locations (you select ALWAYS show even if not in radius)  and different map markers is part of the  Experience. add-on

For  example, my screen shots for the back end and front end. Note I also have Power Add-on and therefore have assigned categories to certain locations and ranked the categories.  I selected Feature (always show first) rank (number 1 is the category assigned in Tagalong for “restaurant”) and closest last. Even though the closest is the Vendue Inn  , it is not Featured and even though it is  ranked as a restaurant it appears last. That is because Tamarindo is also marked as Featured, but its not ranked nor marked as a restaurant , but it shows on the map because I have the  “order results by hierarchy” set to  FEATURED, RANK,CLOSEST

Please review the product descriptions.

 

Orderin

[Cici]

Please provide your Plugin Environment, versions, etc per the Posting Guidelines.

I cannot answer your question adequately without knowing what you are running and what you have for add-ons.

You may also wish to peruse the documentation about how to upload and import your CSV file. 

 

P.S. I do not see any orders for you for proPack or for the Power Add-on which allows you to import

[Cici]

I cannot help you with your question without additional details.

Please provide your plugin environment and specific issues as to what is not loading and what you are running,

provide the information requested. (See Posting guidelines to get best results in the forum)

See CSV file info and more :  Documentation 

[Cici]

Hello,

I cannot recreate your issue. What did you update from and to?  There have been no changes to the code to cause your locations that were geocoded (FAQ)  to stop working or disappear so I think you have something else going on behind the scenes. It could be a number of things , i.e. another plugin using map or google api, theme issues. (See Troubleshooting)

Other things that could effect your locations:

Did you move your site? Do you have a new domain? Do you have a Google API key if so?

There is a bulk action function as part of the Power Add-on “Geocode all uncoded” but I would not want you to purchase an add-on only to find out there is another prevailing problem, with your site, or your PHP , or javascript. Without your web site url I cannot look into this to see what the issues is. (See debugging also under troubleshooting guide)

Attached  is the screen shot of what I see when I go to my SLP locations table. The details of the location is shown in a box on right, the geocode lat/long is under each location in the table as well.

[Cici]

Hi ,

The layout is different from what you may have seen n the past.

Please see the new documentation page about generating Store Pages, etc.  To use that shortcode : Do you have “not attributes”

Under the Store Locator Plus / General/Data

do you have “enable pages” turned on?

I will notify the developer of the issue.

[Cici]

I have tested on IE 11 and SLP works the same as on the other browsers and search engines.

[Cici]

All you have to do is go into your old site’s  account and download  version 4.5.07 of Pro Pack. That has Export included.

Export was introduced with an earlier version of  Pro Pack. I do not know which versions of SLP or ProPack  you had (Please refer to the Posting guidelines, you can provide a screenshot of your old site if that is the one you have questions about)

 

[Cici]

Hi,

If you have a premier subscription, you should post in the Premier Forum where the questions are often answered by the developer.

premier is now 4.6.3

Your CSV file is not in the correct format. Request is not a correct header.  from the documentation:

“The header MUST match the list of field names below.

Base Field Names

These are the fields provided by Store Locator Plus that can be imported by the CSV file.   The header field names should be entered exactly as listed.    Items with two options can use either option, the faster processing option is listed first……….”

etc

#See the various documentation pages about CSV file, imports exports etc.

 

 

[Cici]

Hi stefano

 

Yes

under Order results by you can sort and rank and featured.  For individual different map markers,  or an heirachial category you will want the Experience Add-on

I do not know how SLP 4.4.37 works. we are currently using 4.6.3 on SLP (see video for Enhanced results 

Enhanced results will not have any more updates since it has been replaced by the Experience Add-on’ (see docs)

 

 

[Cici]

Ian,

Sorry for the inconvenience. I would have answered  sooner but I was part of the evacuation from Hurricane Matthew here on the east coast.

The servers were being moved , so the site was down for a short time.  Your account may look a little different as it is now also part of the My storelocatorplus.com

I checked your account, your downloads arenow  there for you to upload.

 

[Cici]

You have two issues.

 

One, only the new add-ons will be updated with the language files if you send .po.mo. So you would need Power add-on for instance. No more updates are being done for Legacy add-ons.

 

Second, the Google API key

You can only have the API developer console key indicated, not multiple .  You cannot have a restrictions on the referrer for your Google Javascript API for Maps to work.

 

See information in the Google Developers console about this

 

See the INFO page about this in documentation

[Cici]

An invoice has been auto-generated and sent to the email address on record for the purchase.

[Cici]

@DeBaat

 

P.S. You have questions in the third party forum that need attention. Not sure if it is anything you can do or suggest…Thanks

[Cici]

I have notified Lance of your concerns.  It is the “help” section that you don’t care for correct? Please let Lance know any suggestions , if you want an x so that it can be closed for instance

[Cici]

Hi  deBaat

Jonathan does not have the Experience Add-on, he has Legacy add-ons.   Could you please use Slack to contact Lance if you know of a specific issue. I believe he is back on line, but  playing catch up from having evacuated for the Hurricane. I am still out of state. I know there was a change to initial radius but that was fixed in SLP 4.6.3 I believe

Thanks

 

[Cici]

That error is from Google, You cannot have IP restrictions in browser key. See Shad posting in forums that answered your question.

https://wp.storelocatorplus.com/forums/topic/geocode-error/

[Cici]

That second error is not Store Locator but there is a conflict. I will ask Lance if he knows what is causing the other error message. P.S. we are on 4.6.3 now.

[Cici]

 

@Jessica

That is not the store locator plus shortcode. Apparently someone must have had a different Store Locator Plug in at one point, mixing the two would cause an issue.

Thanks for letting us know.

 

 

[Cici]

Hi Jonathan,

If you have the discrete drop down filters and they select a city you should get only results for that city if you have the results disable initial directory set.  But you are also having them search with multiple criteria on same search form and am I correct that you have :show all at startup” set?     I believe the issue may be  with using “country” to substitute yet another drop down (morning evening or afternoon) that is not properly set up and probably isn’t working with the SLP v 4.6.

SLP core plugin had lines of code  moved around to be  efficient and in the right place and works with the newer Add-ons and WP.  I do not know the exact lines but it could explain your issue if that line of code was loosely interpreted before to not “really” be country but a free form field or if someone manipulated it on your site with their own coding or CSS .

Instead of forcing a data field  that is part of an address to be something other than what it was intended to be,  you might want to   set the various time frames to be  a Parent child category  Parent as “Time” for instance, you can still rank them.   Or you can look at the  directory list approach (although I m not sure you will get the results you are looking for)

The Experience Add-on replaces Enhanced Search, Enhanced Results, and adds Widgets with a  SEPARATE drop down filter by city. This was introduced in the Experience add-on ( not available in the Widgets Legacy add-on).

I think you would have better results if you used one of the above  methods.  (if you would like to purchase Experience please send an email to support to request a coupon or take the hosting survey and request a coupon there for a deeper discount if your legacy add-ons are more than a year old)

to see the discrete filters, and search options included  under Experience Add-on see the documentation

I am not trying to up sell you, I just don’t understand the logic of how someone got that to work that way  before. It was pretty imaginative but the search is now  slow and bogged down.

In addition, as a though with the Premier subscription you can have the Parent child hierarchical relationship on the same search form,  thus eliminating all the cross reference with tags , categories and improvisation.   There is an information tutorial video that Lance published on that very feature, even though in the tutorial he  refers to legacy add-ons (Experience and Power didn’t exist at the time the feature came out for Premier ) the idea is the same.  ( if you want to upgrade to Premier, send email to support to request a coupon and if you have made a recent purchase of Power or Experience the price will be deducted from the fee, see reference in the Product description.)

Otherwise I can’t think of any other suggestions. I do not work or test Legacy add-ons with  the current version of SLP  any longer and if there is a glitch I  can’t test it.

 

[Cici]

The only updates to any Language files  for ADD-ONS will be updated  ONLY for the newer (not Legacy)  Power and/or or Experience Add-on.  If you are referring to the base plugin please see the translation information update on Documentation pages

[Author]

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