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You mentioned you got this with a theme which made me look in that folder on your site. It appears that the theme you currently have is the issue. The theme “brewery” is in conflict with the Store locator Plus plugin and WP, it is using http://code.jquery.com/jquery-1.10.1.js
SLP uses jquery 1.12 as best practices from WP dictates. Even if you rolled back to an earlier version of WP you will have issues. (See MAP BREAKING Post)
This is also mentioned in the SLP Troubleshooting section.
this issue will occur no matter which Mapping/locator plugin you use that is current (as far as I know). You need to talk to the theme author about updating jquery.
Second issue we see is with the theme CSS
We strongly recommend using Firefox with the Firebug plugin to track down any problems with the CSS or JavaScript on your site. 90% of the problems with the map not appearing are due to either bad JavaScript prior to the Store Locator code being called, or themes that overtake all image output. The map is very image heavy using hundreds of small images from Google’s server to draw the map. If your theme does not play well with images it can override the settings we’ve built into the plugin.
If you use the debugger or even just inspect using any Browser tool (right click and hit inspect and look under console) you have Failures on your site loading resources (images). i.e.
. Failed to load resource: the server responded with a status of 404 (Not Found)
http://dustyminercraftbrewery.com/wp-content/uploads/2015/03/black-bones-transparent@2x.png Failed to load resource: the server responded with a status of 404 (Not Found)
http://dustyminercraftbrewery.com/wp-content/uploads/2015/03/shaftman-pale-transparent@2x.png Failed to load resource: the server responded with a status of 404 (Not Found)
http://dustyminercraftbrewery.com/wp-content/uploads/2016/10/Dusty-Miner-Craft-Brewery_Final-01@2x.png Failed to load resource: the server responded with a status of 404 (Not Found)
http://dustyminercraftbrewery.com/wp-content/themes/brewery/img/beer1-logo@2x.png Failed to load resource: the server responded with a status of 404 (Not Found)
http://dustyminercraftbrewery.com/wp-content/uploads/2015/03/3-daughters-transparent@2x.png Failed to load resource: the server responded with a status of 404 (Not Found)
http://dustyminercraftbrewery.com/wp-content/uploads/2015/01/banner-ad_728x900@2x.png Failed to load resource: the server responded with a status of 404 (Not Found)
If you fix these issues you should be back in business,
Hi Chris,
I believe Lance answered in the email reply to you. For others who may be reading this post to paraphrase “You cannot use PHP code in the layouts. WordPress shortcode processing does not work that way.
WPML is supposed to be reading the database options that are registered via their string translator. We’ve been trying to get that working with WPML for over a year now. It was working before their 3.X update and now they cannot tell us why it has stopped working……..(they do not have an answer)……Full WPML support has been on our list (again) for a while now but it is a big undertaking given the extensive changes to the WPML infrastructure that they implemented last year.Thanks for letting us know. I will close this post now.
Haven’t heard of this issue. What is customized? What has changed? Did you just update a version of one of your plugins? If you go through and deactivate each plugin . For instance try shutting off Gravity Forms locations and the gravity forms add-on, first (see how to debug under troubleshooting)
Last guess:
Are you using the iframe method to embed a static map? Using an iframe requires that you sign up for an API key via Google Developer Console. You must turn on the Google Maps Embed API and then fetch your credentials so you can paste your API key into the URL string for the iframe source.
Hi Hannah,
It is difficult to answer you without knowing your plugin environment. But ; what SLP style are you using and have you tried changing it? That is the easy fix. You can choose from over 30 of the SLP styles (see documentation) .
If you do not like the way the results or search form or map appears you can change the layout with the Experience Add-on. Ditto if you need to use CSS.
Your THEME , especially one that is customized , takes precedence and establishes the basic rules and style sheets over the whole look of your site (including your locations map page) and any built in layouts that SLP provides as part of its styles suite can be over ridden. So if you cannot find the SLP plugin style under your Experience/View tab (we have many, many to select from) to best match your theme look, then you may need to use some CSS magic to override your theme. You can watch a tutorial on how to create CSS if you haven’t done it before.
If you do want to use CSS or if it isn’t as a result of a theme then you need the Experience Add-on.
For option 2, Assigning a different marker for each location requires Experience Add-0n. The experience add-on also allows you to customize the map, the search layout, the results layout, rank results etc.
You can do that with the Experience Add-on, using the New Widgets functionality . Read the Product description to see all the features. the docs site for how to use the Search Widget
Use the search form WIDGETS is my suggestion.
With the SLP widgets search form you can have the results open in another page.
See the documentation about Widgets
For more information and tool tips : Documentation Home Page and videos links
Hi, sorry I have been offline a few days and did not work over the weekend..
I checked the link and it loaded aerial view as I assume you changed to aerial view. Has this issue been resolved? If a map isn’t loading , use the browsers inspect or developer tools to see if there is a conflict.
For instance, I checked using Inspect and saw this warning :
Google Maps API warning: InvalidKey https://developers.google.com/maps/documentation/javascript/error-messages#invalid-key
main.min.js?ver=4.6.1:1 40 1010 940 5
main.min.js?ver=4.6.1:1 40 1010 940 5
In this case it appears you are not using a valid key. If you are using an API key associated with a different domain you will receive warnings or failures. If you have added ANY restircions such as a referrer the google Map API key wont work.
Otherwise, Maps not loading is usually an issue with either conflicting plugin or your theme.
Nate, You glommed onto a question from over a year ago and you might not have the same exact settings, updates, themes , add-ons, plugin configuration so there is no way we could know what you are referring to. Suggest you start a new post, be specific about what you are using and versions and provide your info per the Posting guidelines
This post will be closed.
Do you want to use a different icon for each location, or do you need different icons per category?
For instance,
Location A: Petes grocery carries Apples. you want an Apple Icon.
Location B: Sally’s market carries organic non gmo, and you want that to show a tree icon
Location C: Jim’s shop carries beauty supplies . You want an icon that reflects beauty supplies
Location D: is one mega store but it carries all of Pete’s , Jims and Sally’s products all in one location and you want all three of those icons to show up.
If that scenario you need Power Add-on with the category and store manager settings
Or if you merely want Location A to show a map marker that is a Blue pin
Location B to be a Red pin, etc you can do that on an individual location selection.
Depending on how you want to display:
You need the Power Add-on which has category taxonomy and can have different icons and map markers and multiple icons per location appear in the results table with either a default map markers or a category map marker. Please read the documentation about the various options.
If you want to customize layouts , use CSS, change appearances of results, searches, and/or maps that is the Experience Add-on
If you want all of the above and more, review the features in the Premier package
Hi Hannah,
Thank you for your question and the weblink but we really need to see your plugin environment screenshot to see what you are running for versions and add-ons. Please refer to the Posting Guidelines
1) I just visited your site at that link and the map is there under the Stocklists page. Did you figure out what was going on or what exact page am I supposed to be looking at?
2) What do you mean when you say its supposed to show up on your main page and then locations page. Do you mean you want Stores to have their own pages or load a map page, that is part of the Power Add-on.
I do see some issues :.
Reason 1 why your Map could be broken and wont appear on the page you want it on:
You cannot have two Store Locator Plugins on the same site that are both using Google API Maps with browser keys. By Inspecting your site I see you have a few WP plugins , yes one is Store Locator Plus but you also have wp-storelocator plugin with css. Which one has the Google API key assigned to it? Who is on first, which do you want to do the job for you? The SLP shortcodes wont work on a page that also has another plugin that is a locator plugin that uses the Google map Javascript API
The Store Locator Plus map (or no map) is a very visible indicator that something is wrong with the JavaScript on your site. It is often the first thing you will notice. Often the problem is not with the Store Locator Plus code. Since the SLP plugin cannot control if the SLP JavaScript is run first or last there is a high likelihood that some other plugin or theme with broken JavaScript runs before it. When that happens and /or if there is a fatal error in the other code ALL the scripts stop running on the page, including the SLP JavaScript. That means the SLP script won’t talk to Google and that means Google won’t get the request to load the map tiles.
Okey dokey..its Lance is up time…..You know me, I have limited knowledge on ages, cause I test so many things for people and Pages just clutters my mind. I will task him to answer you and grab him on Slack too
🙂
Ok cool.
If you see something that is not on the documentation or that could be clearer please feel free to let me know so that I can address it. I’ve been a little behind cleaning up the docs site but that is a good question that I will put under FAQ. We changed over to the new docs site so that it would be searchable and take up less real estate. With so many settings it is hard to remember every single one that may be out there or have changed. So thank you for asking the question.
Cici
Hi Shad,
1) Yes the store pages automatically being created . Do you have them set as draft which is the default? I mentioned same when I tested Pages before and Lance said if Enable Pages was checked in the past it would (behind the scenes) create a page anyway and it will definitely create automatically if you have Enable Pages checked off under General/Data. I had to go through multiple locations that I had imported to test someones csv file and had over 2000 store pages hiding when I turned ” enable pages” under General back on (I had turned it off). It doesn’t mean they are automatically published but it is the default. You then take the second step to publish them as you know.
2)In the results layout the shortcode for [slp_location web_link]
” will be the location URL from the location database OR a link to the Pages web page if “pages replace website” is enabled in Pages. The text will be the website label text.
Are you looking for a work around so you can have either or? Is the way you have it now in the page template or do you have the “either/ or” as a CSS to overwrite?
Let me know and I will pass it on to Lance. He is cleaning up and getting ready to push 4.6.4 of SLP and Premier so this would be a good time to let him know
.
Okey dokey.
In the plugin you can hover over the gray world in top right corner, that will take you to the documentation site
for answers that may be there. you can also do a search by key words under the new SLP docs site
Just change it and save, you have a choice of hybrid, road map, aerial, satellite. terrain
Go to your tab in the plugin : Experience/MAP/MAP type
Map Type
What style map do you want to use?
Sounds good.
If you know CSS, you can write the rules for the results appearance to be highlighted.
As far as Map Markers, you can associate each per location but you would have to do it for each location unless you have Tagalong and/or power add-ons. If you only have 20 stores it shouldn’t be too difficult.
Hi Ryan,
Regarding the contact form, there was an issue in the Gravity Form plugin, but I tested the contact form just a minute ago and my question went through to the Help desk (Support mailbox).
Is your client a Premier subscriber? That is the only product that has a subscription. If they are, they should be seeing a monthly or yearly subscription charge in PAYPAL, and they will have to send an email to support@storelocatorplus.com providing the original order number and/or transaction id.
If they do not know who made the purchase then we are not able to find either. If a design firm or developer made any of the add-on or subscription purchases on behalf of a client and did not transfer the login and admin info to their client, or if it appears in a third party’s name only with no reference to their client , we would not provide that info.
This issue occurs and we receive emails about every other month. If a firm is maintaining and offering plugin support and WP design to more than one client they need to purchase and maintain “indefinitely” the Premier account or hand over the info to whichever customer paid for it. If the customer did not direct pay for it, and the third party chooses not to transfer ownership and login credentials for whatever reason, that is beyond our control.
Please have your client contact support directly and provide as much info as possible since we cannot legally or ethically provide id and subscription info to a third party, that is their best chance.
Thanks.
cici
No you cannot import with the free plugin.
That is part of the Power Add-on. ( see documentation)
We have a demo site. It was down (the NINJA demo plugin was buggy) I think it is back up, we’ve just been very busy with having lost a few days . Here is the documentation for Experience Add-on
You are looking for a ranking of results when you refer to hierarchy correct, not “categories which uses the Word Press taxonomy for (store) pages and categories Those are two different things. Category Management and assigning a product or tag to a location is part of Power add-on.
Having results, Order by rank. or adding featured locations (you select ALWAYS show even if not in radius) and different map markers is part of the Experience. add-on
For example, my screen shots for the back end and front end. Note I also have Power Add-on and therefore have assigned categories to certain locations and ranked the categories. I selected Feature (always show first) rank (number 1 is the category assigned in Tagalong for “restaurant”) and closest last. Even though the closest is the Vendue Inn , it is not Featured and even though it is ranked as a restaurant it appears last. That is because Tamarindo is also marked as Featured, but its not ranked nor marked as a restaurant , but it shows on the map because I have the “order results by hierarchy” set to FEATURED, RANK,CLOSEST
Please review the product descriptions.
Orderin
Please provide your Plugin Environment, versions, etc per the Posting Guidelines.
I cannot answer your question adequately without knowing what you are running and what you have for add-ons.
You may also wish to peruse the documentation about how to upload and import your CSV file.
P.S. I do not see any orders for you for proPack or for the Power Add-on which allows you to import
I cannot help you with your question without additional details.
Please provide your plugin environment and specific issues as to what is not loading and what you are running,
provide the information requested. (See Posting guidelines to get best results in the forum)
See CSV file info and more : Documentation
Hello,
I cannot recreate your issue. What did you update from and to? There have been no changes to the code to cause your locations that were geocoded (FAQ) to stop working or disappear so I think you have something else going on behind the scenes. It could be a number of things , i.e. another plugin using map or google api, theme issues. (See Troubleshooting)
Other things that could effect your locations:
Did you move your site? Do you have a new domain? Do you have a Google API key if so?
There is a bulk action function as part of the Power Add-on “Geocode all uncoded” but I would not want you to purchase an add-on only to find out there is another prevailing problem, with your site, or your PHP , or javascript. Without your web site url I cannot look into this to see what the issues is. (See debugging also under troubleshooting guide)
Attached is the screen shot of what I see when I go to my SLP locations table. The details of the location is shown in a box on right, the geocode lat/long is under each location in the table as well.
