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This falls into the answer in FAQ regarding Location Sensor and Browsers. (more info here)It works exactly as expected and warned. When I use Firefox as my browser pops up a message box that states “site wants to know your location” and you click ALLOW…if I do not allow, my location will be assumed to be middle of country per Google maps decision. SEE ATTACHED screenshots to show you what happens depending on which browser I choose to use to go to your site. Firefox asks, Google Chrome never bothers to ask because your site is http. SEE THIS LINK FROM GOOGLE about deprecating. They stated “We want to start by requiring secure origins for these existing features:
Geolocation — requires secure origins as of M50
As with gradually marking HTTP as non-secure, we expect to gradually migrate these features to secure-only, based on thresholds of usage, starting with lowest usage and moving towards higher. We also expect to gradually indicate in the UX that the features are deprecated for non-secure origins.”
When I go to your site using Chrome with current version of Chrome I see the console error messages about the site being deprecated, . i.e. if your site is not HTTPS (SSL certificate) then they aren’t ever going to show you or the site visitor their location or even ASK the site visitor to make the decision to allow.. This is GOOGLE and there is no work around as far as I know, , unless you go to https , not an easy task according to the developer and his blogs but he does provide you with useful insight if you are thinking of moving in that direction.
YOUR SITE WITH CHROME :
Uncaught SyntaxError: Unexpected token ,
slp.js?ver=4.6.3:123 getCurrentPosition() and watchPosition() no longer work on insecure origins. To use this feature, you should consider switching your application to a secure origin, such as HTTPS. See https://goo.gl/rStTGz for more details.currentLocation @ slp.js?ver=4.6.3:123
jquery.js?ver=1.12.4:4 Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.send @ jquery.js?ver=1.12.4:4
Ummmm easy? No, the aerial map q. was an easy answer this one is not easy…unless I am not understanding the question which is always a possibility.
🙂
Directions are 100% controlled by Google maps, locations sensor by your browser. You can select use home map marker , and use Location sensor ….But you want their home to sh0w up in the map bubble itself? I do not know how you would add a map marker to appear as the users location in the map bubble, do you mean that you want something like a location sensor to find them on earth (NSA??) before they ever query as a search or “talk to Google maps”? scary, but hey what do I know, I am not the techie type.
See map bubble shortcodes , if you come up with an ingenious way to do it could you let me know?
Just be aware that Location sensor will not necessarily work with the new Chrome versions IF you do not have a secure site i.e. https.
Please be aware that SLP latest version requires the ENHANCED LEGACY add-ons to be downloaded anew from your account, they will be updated to 4.6.4 and will not work if you do not update them.
Are you using English language on your site?
Just so you know all the Enhanced Legacy add-ons are replaced by Experience Add-on. See the comparison here
You would need to be using WordPress 4.4 at a minimum. Past purchases qualify you for discounts depending on when you bought them, or if you take the hosting survey you may receive a deeper discount for any add-on of your choice, Power, Experience or Premier..
Are you running WordPress 4.4 or higher? You MUST be using WP 4.4 or higher, Power and Experience need that version at a minimum. Go to your Plugin menu and deactivate Power add-on and delete. Double check to see that you are using high enough WP, PHP (5.6 recommended by WP) etc.
You would be able to do most of that with the Premier plugin (please see the description) which has territories, directory builder, SEO pages, buy here woocommerce, power add-on (includes import, category taxonomy SEO pages, Directory Builder) , experience add-on (where you can use to rank and /or feature listings). Or if you need more specific customization you can send the specs and details thru the Paid customization. and receive a quote from the developer. I think that would be the best bet, is open a dialog with the development team, they have extensive expertise with the ecommerce world
I am at a loss as to how your site and/or WordPress is set up.For instance do you have “Force Load Javascript” checked off for some reason?
It would really be helpful to see a screenshot of your Plugin environment, if we could see the php version and mysql etc.
If you cannot even manually upload from a zip file on your local computer then it is not the remote file retrieval.
Do you have full user permissions? Are you using Multi site?
Please review the Troubleshooting guide.Something is broken on your site that I cannot replicate. Can you try debugging (how to is also nder the troubleshooting) and sending any errors to us at support?
I have added this to his “please take a look list” but if you cannot wait and need immediate assistance he will need to schedule a time with you for IMMEDIATE one on one support requiring the developer to login to your site you would need to select the paid support login option. You will need to also make sure your site is backed up.
Hi Dylan, Could you please provide your plugin environment which will show me the versions and add-ons you are using…also your locator page url? I dont know exactly how you have your back end UI set up…so there are a bunch of options. Here is a general guide on how the search and radius and results interact.
Usually no results found indicates your radius may be too low.
See Documentation on Radius behavior
and other useful tips on the docs page
Check what your radius default is, is it a large enough radiusIf you do not want to change your radius or show locations then provide more detailed isntructions.
You can select “use current Map” under Map panel where you have chouce of World or Current. Also if all your locations are in NY you can add the shortcode to that pageHere is a list of all the shortcodes available to you
Or you may Opt to use the Search Form widget that will have drop down of all the locations and state
Christy,
Thank you for your question. We need additional in formation when you post in the forums. Please provide your Plugin environment per the posting guidelines/
In the meantime, please read these useful tips in our documentation. Even though less than 200 locations does not qualify as being a large list, some of the information can really help you out. Read the paragraph about browser and connection time out. If it is your browser or even your PHP version being too low, or if you are on a shared host, you can try to skip geocoding at first.
Niall,
I took these steps to recreate your issue. I found your account. I downloaded the version of ProPack. I went into my account and deleted my version of ProPack, I deactivated any of the plugin add-ons I had so that I would only have proPack and SLP. I activated ProPack it activated as 4.6.4 SLP is also 4.6.4 I have import. I then went to the Import choose file, I uploaded a CSV file I had. It uploaded and added my locations, no problem whatsoever.
Please follow the steps exactly as outlined above.
Here are screenshots of my plugin environment. If yours is different, for instance if you have multi sites or did not deactivate and delete please let me know.
Please, in the future, provide your Plugin environment per the Posting guidelines, This will help our support team to assist you. I happen to know you have Experience add-on but not everyone on the support team knows what versions of SLP nor add-ons and therefore you would get a simple answer as in, use Power Add-on or use Experience add on. That would not be the answer you are looking for and others also would not benefit from the response.
Your second question: the easiest way to do the list by state first would be to use the Directory list via the Power Add-on
If you do not want to try that you can also use the discrete search filter and have the search drop down by state, not showing results until a state is selected. or if you want the results to immediately show then you can add the Search widgets by state.
Third you can have Order results by Rank then Name A to Z. That would require you to rank your states alphabetically. There are various ways you can achieve results . You can try these work arounds. Premier gives you the most options such as putting results in a table format . The more advanced the layout requires some understanding of the html and css to best achieve the results you would like.
If you need more complex solutions or customization you may also reach out to Cyber Sprocket Labs where a team of experts are available to perfect your site to your specs
Add in your Resultsr Layout whichever column you would like the Description field to appear
Slug: description
Data field: sl_description
Example:
<div id=”slp_results_[slp_location id]” class=”results_entry [slp_location featured]”><div class=”results_row_left_column” id=”slp_left_cell_[slp_location id]” ><span class=”location_name “>[slp_location name]<span id=”sl_results_description”><span id=”sl_results_description”>[html br ifset description][slp_location description raw]</span>[html br ifset description]</span>
The developer is actually working with a Premier customer who has paid for support because of a similar issue. I.e. Migrating database and missing options tables. The author has notes on the project which we will post
The reason I did not upload using the remote server was because your list is too long for my test site. I can have the developer look at it when he has time, I do not know how soon that will be since he is currently tasked with helping a Premier customer with a migration through the customized paid support.
If it is the remote server routine , can you download via a direct upload instead? If you are not getting any error messages perhaps it is just taking more time? I do not recall what the remote back end looks like with the ProPack legacy so it is difficult for me to assess. The new system with Power is much better, would suggest you update to Power if you haven’t as yet, otherwise will have to wait in queue to see what may be happening, but as mentioned your proPack is very outdated and that needs to be rectified at the very least to 4.6.4 on ProPack. . I am not sure if the developer is going to be fixing any issues in Legacy add-ons unless they are security patches, but if he is fixing them, they are at the bottom of his to do list.
Step 2, Now that I have imported 23 of your locations I now exported my locations with the sl_id. I then made changes to two of your locations. I changed the names of the first two in my list. I changed 16 West to 16 North. I then left in the sl_id so that it would update any duplicates, I skipped geocoding again. I made no other changes to the list. Again it uploaded quickly and the changes were reflected in my locations panel.
I changed 4 Starrs to 5 Starrs, I made no other changes. See attached screenshots.
Hi Nikki,
These are the steps I took to import your file.
1) I downloaded and opened into my Google sheets
2) I deleted the sl_id column since I did not have the same sl_id as you so it was not pertinent for my test
3) I deleted hundreds of rows at the bottom so i wouldnt bog down my test site with locations I would then be deleting.
4) I imported the csv file using the regular import manual (not remote server but off my own computer folder
5) I skipped geocoding since you already have the lat/long and this will save bith time and not count against my google data query limit
6) All of your sites imported in a nanao second.
I have attached the screenshots. Keep in mind that I have the Power add-on. If you do not have the latest versions your screen may not look the same. My results show that either your sl_id is not matched correctly, or the file is taking a long time to load or you have exceeded your daily google query limit. But until you update your add-on I cannot be sure.
I am using SLP 4.6.4 and Power 4.6.4 and I downloaded the csv file to be saved on my computer and then uploaded the csv file same way.
Hi Justin,
No That wont be necessary. There is a reason why this is happening, Google Maps.
Google assumes everyone is searching US unless told otherwise. If you have the map selection as US map domain that will happen pretty much all the time. There are a few tricks to adjust for this. One is to have your radius results default be very large. Another , if you are only in one country is select that map domain, and use the center map at to be the center of your locations in that country.
I can advise you a little more if you provide some info about where the majority of your locations are and what you want for results based on search criteria. In the mean time here is some information on why, and what add-ons may serve you best.
Premier country influenced guesses or address influenced guesses.
Hi Mikki
You csv file looks fine. Could you provide more info? Are you using the remote server upload? Check to make sure the directory file path is still correct (i.e if http vs https)and permissions and security is not blocking it. Nine times out of ten that is the issue. Also what error logs are you seeing if any? Are you providing sufficient time to upload? I notice you have the sl_id which indicates the locations are already in your location management and have been assigned a number by SLP. Are you selecting the Duplicates handling that you want, i.e skip or add. etc.
The documentation gives you more tool tips : See handling the Duplicates and remote server imports and large import lists.
Please see how to utilize language files and where to download the Spanish version under this page.
According to the WP Translation directory of SLP Spanish has not been fully translated but you can easily do so and submit the translation. NOTE: The Translate system will not create a language export for partial translations.
As far as your web site, coming back in a different language, that is different, we are not a translation plug-in. Selecting the maps and languages refer to the Google Maps. Choosing Spain will get the data from the Google Spain server.
Krista,
Your WordPress version should be 4.6 or at least 4.4 but I do not know what version Multi site is on. Your PHP environment is also lower than recommended by WordPress (they recommend 5.6)WordPress also works with PHP 5.2.4+ and MySQL 5.0+, but these versions have reached official End Of Life and as such may expose your site to security vulnerabilities. .
Most likely reason you are missing the settings.
When you created a subsite you did not move the SLP options table with the database. See the WordPress Debugging ,Multi site. NAM is Network Active Multi site. See WordPress Multisite codex and how to create the network
I believe your issues are coming from the way you have set-up your subsite.If you need help with setting up and transferring databases with the WP multi site, please contact Cyber Sprocket.com
The more information and details you can provide the better. Not providing the information requested in the Posting Guidelines doesn’t help either of us.
You did not mention you had ProPack installed nor the Multisite. Without all the information we cannot help you, its like playing blind mans bluff. Read the posting guidelines and provide a screenshot of your environment and your site url.Other information that would be useful
1) Was this site/admin handed over to you by someone else?
2) Is the multi site NAM? (And what do you mean you renamed plugins?)
3) Do you have User Managed Locations add-on installed?It sounds like you do not have the permissions you need or the permissions were changed or the roles and capabilities were changed.
Your issues are a lot more than just SLP, and they could be caused by any number of things including moving the site to a new server but not moving ALL the necessary database pieces… like the wp_posts table with the store entries in it. We have a team that does transfer and migrations at Cyber Sprocket labs.
This is outside of my wheel house. I am afraid you will need to request support if you need a developer to login and troubleshoot. There has not been anyone saying that those functions are missing so it is definitely unique to your site..How did you make out with your issue?
Hi Jackie, ‘I am confused by your question. Are you using a plugin such as Gravity Form or contact form in addition to Store Locator Plus? Please provide a scenario and what plugins (and versions) you are using. Gravity Forms Location and Gravity Forms integration are a third party add-on if that is what you are attempting to use please post in DeBaats forum.
It is on his radar, but Enhanced Search has nothing to do with Power and you have a unique situation. I do not think that Power is intended to work with legacy add-ons in the way that was described above. Power DOES disable Tagalong and ProPack and if I recall from what Jonathan stated , you were using a combination of tags and categorizes for days of week and times. So you have created some type of hierarchy where there were multiple drop-down choices, by city, by day, by time using tags and categories? I do not know if there are some tricks or special rules that you can write perhaps instead of utilizing the parent /child relationship with the taxonomy hierarchy utilized by categories. I am not sure that Lance will be able to do much if that is the case as it is not a normal use of the way the add-ons work.
No you shouldn’t lose locations if you delete and re-install. but you should always have a back-up of your site. I am still curious why your install is missing those functions
User Managed Locations is a third party add-on. Could you post in DeBaats forums? Thx