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Viewing 25 posts - 1,976 through 2,000 (of 2,679 total)
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  • in reply to: Grey Map on Search #44323
    Cici
    Keymaster

    Google Map API multiple times warning is a concern. UI am not sure how that got there, but if you have part of your theme or another plugin also utilizing Google Map queries, there will be a conflict. I am guessing that may be the case , Also check to see if you have Forceload javascript on, that is another big no no…it is only there because back in the day the SLP author added that ooption to  compensate for some poorly written WP theme that a customer was using.

    ALL of your add-ons and SLP are out of date and need to be updates, along with WP itself. Should be 4.6  if you do not want to update yet to WP 4.7, I am waiting myself before updating WP to 4.7 looks like they had a glitch somewhere but I havent investigated.

     

    in reply to: Grey Map on Search #44317
    Cici
    Keymaster

    Please provide versions of what you have (Posting guidelines).  You are NOT using the latest versions of Store Locator Plus Nor the latest versions of Experience Add-on. I cant tell what versions of ProPack you are using nor Taglong just by looking at your site  see versions here

    UPDATE your versions first , if you still have an issue see Troubleshooting.

    Nine times out of ten it will be another plugin or theme, in your case  the error message and failure comes back “you are using Multiple Google Map API”.  If updating doesn’t fix your issue then you need to use the debugging tool  to see what is causing the conflict.

    This is what I saw with a brief look at the first link in the Chrome browser, right click inspect and under Console your failed messages are there. As far as the icon , it is pulling from the wrong directory path. Again, Update. You can save any special icons in your WP media file and link to that if you need to

    .

    js?ver=4.5.4:93 You have included the Google Maps API multiple times on this page. This may cause unexpected errors.Ug @ js?ver=4.5.4:93

    util.js:211 Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keysWA.j @ util.js:211

    jquery.js?ver=1.12.4:4 Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.send @ jquery.js?ver=1.12.4:4

    jquery.js?ver=1.12.4:4 XMLHttpRequest cannot load http://stogrynsales.com/wp-content/plugins/store-locator-le/images/icons/bulb_white.png. No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘http://stogryn.ca’ is therefore not allowed access.send @ jquery.js?ver=1.12.4:4

    in reply to: Format for Posting Categories through bulk CSV Import #44316
    Cici
    Keymaster

    Kaitlyn,

    When you say you have Tagalong and Power plugins….Power disables Tagalong as the functionality that was in the Tagalong legacy has  been revamped and part of Power.

    First, you are confusing Tags with categories.

    they aren’t the same thing  Here is the explanation in the documentation site  TAGS VS CATEGORIES.  

    Formats: examples CSV 

    Locations Imports Headers

    If you have multiple categories for one  location , in your excel file separate with a comma.

    You would just have in the header row the word Category or Categories.

    You can have both tags and categories assigned to each location juts be aware they are different. Tags is just text, no parent child heirarchy.

    Category Import 

    in reply to: 500 server error after updating Store Locator plugin #44313
    Cici
    Keymaster

    Glad I could help . If you like Store Locator Plus and/or the support you have received, please leave a ★★★★★ rating on WordPress.org. If you do not feel it warrants a  5 star (or a 4 star) , please contact us via support@storelocatorplus.com and  let us know how we can improve.   A huge thank you from Lance and his fellow code geeks and his one little ol part time support person…ME!

    in reply to: permissions #44312
    Cici
    Keymaster

    User Managed Locations is a third Party add-on that might hep you out. Please review the Product description (and docs)  and if you have any questions for DeBaat please post in Third Party Add-ons Forum 

    in reply to: Geocode Error #44295
    Cici
    Keymaster

    Eric,

    Ask Google why they make the two API keys and the inability ti use referrer restrictions….this is an issue for the Google Developer console, and plenty of people have complained to Google about it.

     

    in reply to: Social Media Extender #44278
    Cici
    Keymaster

    @Lincoln

    You are correct you are getting the old version if you are downloading it from :the Page My Account and the menu on that page that shows your orders and downloads ..that download  when you go to unzip it is slp-social ,,,that is wrong file name, that is the old version

    Since you are premier you have an alternative method to get downloads.  when you are in your account scroll across top bar to “PRODUCTS”

    UNDER PRODUCTS you will see DOWNLOADS.  In there you will see all the products and the versions numbers production up toip and pre release down bottom, download the SLP-SME 4.5.02 from there,

    When you go to your computer folder for downloads,  add in the zip file that is called slp-sme…  UPLOAD that one, that is 4.5.02

    NOT slp-social

     

    Lance is fixing the naming convention, somehow it was changed two updates ago

     

    in reply to: Social Media Extender #44277
    Cici
    Keymaster

    Hey Bryan , You unveiled something that had me puzzling. I am addressing it to the developer(s) both DeBaat and Lance, it is the file naming convention changed. I will email you the correct file if you can send me an email to support@storelocatorplus.com in the mean time whilst they fix it

     

    in reply to: 500 server error after updating Store Locator plugin #44276
    Cici
    Keymaster

    According to the error messages it is the icons set, they were not paid add-ons. They were as a free product in 2013.

    and  discontinued  and there are no updates.  As you see they are version 0.2 but,

    any special icons should be saved in your/their  WP media file directory path and then can be uploaded from the WP media directory

    Make sure the file path is correct.

    in reply to: location results colour #44244
    Cici
    Keymaster

    @mitch

    Which colors of what are you trying to change? Fonts? Map? Plugin style? The Plugin style can be changed with the Experience Add-on 

    If you have Experience Add-on you can also add JSON or use Snazzy Maps, there are various color schemes in Plugin Styles and you can change Locator Layouts and add css with Experience add-on.

    Other ideas of what you can do with various add-ons

    https://docs.storelocatorplus.com/blog/category/faq/

    There is a You Tube video on CSS , see the docs sites for links and info about css and the you tune channel

     

    in reply to: location results colour #44221
    Cici
    Keymaster

    Mitch are you using other than English files?

    Advanced Layouts and option tables

    https://docs.storelocatorplus.com/blog/custom-css/

    I’m not experiencing the issues, and my CSS has not changed , but I am not doing anything massive either..

    WP did change something , I know that Lance had to go back in and change something on our site, either due to a WooCommerce , WordPress or JetPack update I saw this in the support about JetPack and WP changes effecting CSS

    https://core.trac.wordpress.org/ticket/38672

    I will mention this to him though.

    Pianni,

    You know about the slugs vs text that are changing to be compatible with the language issues?  I wasnt sure if you were not using Power because of languages or didn’t need it. Lance shot a video here.

    in reply to: #44220
    Cici
    Keymaster

    There are various plugin styles, Beside the Point is one that keeps the map stationary , try different plugin styles with themes .

    in reply to: Map display failure #44219
    Cici
    Keymaster

    Okey dokey,

    If you need help, with the theme or they wont or cant fix it  send an email to support, or check out Cybersprocket labs to see what they would charge you to fix and make your site look awesome again

    in reply to: wrong results with zipcode #44217
    Cici
    Keymaster

    Hi Adrian,

     

    Check your settings. Under Search, Search Address Nearest, current map or Wordlwode.

    Radius behavior, do you have it set to Alwsys use, only use after search or do not use?

    Do you have a Discrete search filter besides append, A drop down search by City for instance?

    A screen shot of your plugin environment and some of the settings on your back end would be helpful.

    Here is some more info on your Functionality to limit results (Such as what is your initial search radius. make it smaller perhaps, number to show initially, do you want to disable the initial directory or show all results at start up ) Are you adding the instructions under results label to enter an address or city for best results etc.

     

    Is your map using a google domain to search from, etc etc.

     

    There are a lot of variables and you may need to go back and read either from the settings in the User Interface in the back end, each line has info tab and links to the docs site.

    https://docs.storelocatorplus.com/blog/results-order-by-display/

    https://docs.storelocatorplus.com/blog/radius-behavior/

    https://docs.storelocatorplus.com/blog/adding-radius-selection-first-entry/

    https://docs.storelocatorplus.com/blog/no-results-found-label/

    https://docs.storelocatorplus.com/blog/search-panel-settings/

    https://docs.storelocatorplus.com/blog/location-search-enhancements/

     

     

     

     

    , radius search

     

    in reply to: Inactive. Geocode to activate #44215
    Cici
    Keymaster

    Hi Gunnar,

    Do not geocode (skip geocoding) when importing is an option and can actually help you to NOT go over your Google Query limit. Pianni and Shad are both correct under Locations/Manage/Bulk actions you can select to geocode all uncoded or select.

    I am more curious as to why they didn’t geocode, unless you had skip geocoding checked  when you imported. I see in your screenshot you did not have any States (bundesland) filled in just cities( stadts) I want to make sure you are following the import docs so that you don’t have any issues going forward.

    If you did not have “Skip geocoding”  turned on it is possible that Google did not have enough information to geocode properly . or that your CSV file did not import correctly, Did you have any States in your csv file? You must have the header rows with the newer versions.  See additional info on Importing large lists

    CSV files

     Geocodes  and inactive geocodes

    Google geocoding errors

    P.S. You do not need a Google Map API key if this is not a new site.  If the site was moved to a new domain or IP address then Google WOULD require you to have a key.   Google query limits will apply in either case, see above Google geocoding errors and links for more info on docs site

    If this info has not helped you please let me know and at that time  if you could provide the site url where the storelocatorplus plugin is loaded, I could take a look , but at this time I do not see any Store Locator Plus plugins loaded under harolds bags. but if you appreciate my support, want me to keep looking, and want to send me one of those bags instead of the site url I would love that.  🙂

     

    in reply to: Searching by Category and then Zip, City or State? #44160
    Cici
    Keymaster

    As far as Experience tab in the toolbar under the SLP admin ui

    https://docs.storelocatorplus.com/blog/q-what-is-meant-by-experience-in-the-user-interface/

    As far as what is in the locator layout.

    Each Plugin Style has different settings. That is why we suggest people use the theme and plugin style that correlate with each other. That Plugin Style you are referring to was specifically designed for NYLOBOARD years ago as part of a large customization project.  It may not have been the best plugin style for what you wanted to do,

    When a customization project comes  to fruition over the years, the specific stylings and layout have been added as  plugin style options.

    Since you now see where your category class is  coming from you can change it . As far as the Tagalong Legend it is included in your style , other styles you have to add the tagalong legend shortcode.

    The Tagalong legend is derived whatever markers you added to identify those categories,  See docs about that as well

    https://docs.storelocatorplus.com/blog/store-and-category-manager/

     

    it is virtually impossible for me to change all my settings to try and match your since I have different WP themes, different settings

    There are documentation links in the back end on the right side, the world. You have to go to the docs site.

    The docs site is easily searchable by product, by keyword, by questions , by tags  and also there is a menu

    https://docs.storelocatorplus.com/?s=power

    The add-ons especially Power is for the  Advanced users. It is assumed probably wrongly assumed that anyone using Taxonomies and Power has more than a rudimentary understanding of WordPress, Html, js, and css.

    Please research the docs site, also there is still some content on the Old DOCS site, the screenshots and reference will not necessarily make sense, but perhaps you need extra help and need to request a paid support  from  Cybersprocket labs.

    We do not portend to have an entire website specifically fine tuned for each industry with the use of a couple of add-ons for the general public. Most customization projects range anywhere from 1,000 to 3,000

     

    in reply to: Error with Update 4.7 #44159
    Cici
    Keymaster

    P.S. You must update SLP to 4.7 as well

    In addition, inspecting your site, you are using more than one  Locator Plugin. You can’t use both Store Locator Plus and WP Store Locator.  It will totally mess with your site , cause the site to be very slow, and loading  your Maps to be an issue, the calls to google from two store locators is causing  Google to be very confused as witnessed by quite a few Error messages on your site.

    See error messages,

    Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400jquery.js?ver=1.12.4:4 Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.send @ jquery.js?ver=1.12.4:4onloadwff.js:1402 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400(anonymous function) @ onloadwff.js:1402

    jquery.js?ver=1.12.4:5 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400(anonymous function) @ jquery.js?ver=1.12.4:5onloadwff.js:452 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400lpIsVisible @ onloadwff.js:452

    common.js:251 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400_.hw.B @ common.js:251

    js?language=en&region=US&ver=4.6.4:78 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400_.Af @ js?language=en&region=US&ver=4.6.4:78

    (index):1 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400

    controls.js:36 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400_.rL @ controls.js:36

    util.js:210 Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keysSA.j @ util.js:210

    (index):1 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400

    jquery.js?ver=1.12.4:4 XHR finished loading: HEAD “http://woofgangbakery.com/wp-content/plugins/store-locator-le/images/icons/bulb_pink.png”.send @ jquery.js?ver=1.12.4:4ajax @ jquery.js?ver=1.12.4:4__init @ slp.js?ver=4.6.4:189slp_Marker @ slp.js?ver=4.6.4:223putMarkers @ slp.js?ver=4.6.4:545process_ajax_response @ slp.js?ver=4.6.4:882(anonymous function) @ slp.js?ver=4.6.4:1428i @ jquery.js?ver=1.12.4:2fireWith @ jquery.js?ver=1.12.4:2y @ jquery.js?ver=1.12.4:4c @ jquery.js?ver=1.12.4:4

    jquery.js?ver=1.12.4:3 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400Sa @ jquery.js?ver=1.12.4:3css @ jquery.js?ver=1.12.4:3get @ jquery.js?ver=1.12.4:3css @ jquery.js?ver=1.12.4:3(anonymous function) @ jquery.js?ver=1.12.4:5Y @ jquery.js?ver=1.12.4:3n.fn.(anonymous function) @ jquery.js?ver=1.12.4:5(anonymous function) @ ultimate.min.js?ver=3.16.1:3each @ jquery.js?ver=1.12.4:2each @ jquery.js?ver=1.12.4:2(anonymous function) @ ultimate.min.js?ver=3.16.1:3dispatch @ jquery.js?ver=1.12.4:3r.handle @ jquery.js?ver=1.12.4:3

    in reply to: Error with Update 4.7 #44158
    Cici
    Keymaster

    I had to deactivate my add-on a couple of times and then re-activate it.

     

    BUT I see your error is  referencing Multi Map, multi map should be deactivated and  deleted, it is unstable and is no longer being updated nor included with any bundles or subscriptions.

    Please try that and let me know, if you could provide your plugin environment and website url in future posts we could shed some light and look into it further

    in reply to: Searching by Category and then Zip, City or State? #44140
    Cici
    Keymaster

    Go to Search/ Labels/Search Box title

     

    Look at all the labels under Search , do you have one with the verbiage View All?

     

    Also look at the Find Button, or can you give me a url link to your page so i can look at it?

    in reply to: Searching by Category and then Zip, City or State? #44137
    Cici
    Keymaster

    When you go to your site page, using browser tools click on Inspect/ look at elements, what is the line ?
    For instance if I hover over a line in my results I see this under elements using Chrome/ right click Inspect

     

    
    
    <div id="addy_in_city" class="search_item es_category_selector"><label for="addressInputCity">City</label><select id="addressInputCity" name="addressInputCity" onchange="">
    
    <option value="">--Search By City--</option>
    
    &nbsp;
    
    /select><input name="city_selector_discrete" type="hidden" value="1" /></div>
    
    
    in reply to: Searching by Category and then Zip, City or State? #44136
    Cici
    Keymaster

    Are you saying view all is a hyperlink? I don’t see that on my Above and beyond layout anywhere…Is it part of your category search. I no longer have your plugin environment so I am going back to all the forum questions…is it part of the Category legend or under view the CSS or locator layout? I do not see it under search layout when I change to the above and beyond.

    in reply to: Searching by Category and then Zip, City or State? #44133
    Cici
    Keymaster

    Im not sure where you got the view all. But look under Categories / Labels
    What do you have for Any? or selector?

    in reply to: Searching by Category and then Zip, City or State? #44132
    Cici
    Keymaster

    As far as the search, The search by states,

    if you want a search drop down they are already alphabetical , you can use the Widgets search by state .

    in reply to: Searching by Category and then Zip, City or State? #44129
    Cici
    Keymaster

    Terry,

    I think between the emails and the forums I have tried to explain pretty much everything  you are looking for, each time you are asking to do something else in addition , I did not see anything about having your states alphabetical.  You asked about changing the results layout, about import functionality, about categories . I appreciate that you are taking more time than  you would like to but you have a lot of variables that you want to change and that require extensive knowledge of CSS and HTML.  Either that or you select a pre-built plugin style to go with your theme. Not one size fits all.

    As far as the view all that is a CSS, you should watch the video on CSS.

    We do not have a function to display alphabetically by state, you can see all the options on how to display the results and order them and change them so it may take thinking outside of the box..  if you want to do something like that you could  assign and rank each location by giving all the states a rank . How to order results is in documentation.

    The SLP add-ons  provides the tools but if a site wants customization then the developer gets involved and that is time and money.   There is no way to have a one size fits all , behind the scenes there are complex set of  if/ then algorithms. and interactive settings. The developer is adding more results interactions in Premier. Anything new as in features and functionality  is added in Premier.

    There are new tutorials and a  new Premier release that may help you decide how you want to move forward or give you ideas of a work around. .

    in reply to: Map display failure #44127
    Cici
    Keymaster

    It is your theme. You have a lot of failures and most likely it is not using latest jquery versions required by WP and SLP.

    The screenshot I have attached is from your site and it shows all the failures, they all point to bootstrap. I would contact the author of that theme or plugin

    Troubleshooting Java script and Jquery

Viewing 25 posts - 1,976 through 2,000 (of 2,679 total)