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Jason,
I believe you sent an email to support.
As mentioned in above posts the SLP plug-in does work on PHP 7.4. You did not purchase older versions but have recently purchased the latest version.
browsers will not open the url you provided because it is not secure. You need to follow the guidelines for correctly migrating your site and/or obtaining an updated SSL.
The SLP plug-in works with PHP 7.4.
Deactivate all plug-ins before activating SLP. Follow these directions
You should be using a dev or clone site to update and test.WPML is useful for back -end translations.
You could always sign up for and transfer to the professional level plan under SLP SaaS which is a monthly subscription.
Oh I see, That option, to change the Find Locations label is available if you have the Experience add-on.
Check to see if they are timing out. If they are uploading a large list the server may have limits.
Here are some tips and suggestions .
Import Google Geocoding takes time
CSV file and formats , duplicate handling etc
What Button ? I do not see anything on the dev url other than a picture. I browse the page source and do not see our plugin installed on the dev site.
When I visit the reg site. https://realsaboaria.com/contactos/
and select ENGLISH I see your map with the search . I cannot assist you on your dev site but you can search our documentation on how to change labels etc. but the page that exists on the production site where you do have SLP installed looks correct. You have a contact form plug-in that is not us.
All
HP 8.0 is a major version update with a large number of changes that break backwards compatibility, and many features that were deprecated within the PHP 7.x feature releases have been officially removed. PHP 8 uses much stricter typing than previous versions. Many built-in functions are now pickier about the input they accept, and PHP 8 itself is more stringent about how input is passed to functions. Issues that previously resulted in notices now result in warnings, and issues that previously resulted in warnings now result in errors.
In other words, PHP 8 is not as lenient as previous versions. It will not try quite as hard to make code work no matter what.
Since the majority of our customers have not updates to PHP 8, we will not be tacking this in the near future.
The developer suggests you NOT update to PHP 8 because of the issue with backwards compatibility.
hello,
All of the plugins and add-ons you are showing are out of date.
If you are still a Premier customer in good standing you should be able to see the base SLP version 5.12.3 under your downloads in your account ditto with any updates ( I would only update on a dev or clone or staging site though since you are so far behind)
As fares the SEO Pages question let me try to get a picture in my mind since I am not following how you currently have the SEO Page Template and the results layout set up .
I see on that URL you have changed the normal website hyperlink title label to “dealer details”. So you want to use both a Website link that does not redirect and the SEO Pages? Currently the dealer details redirects correct?
See if these docs help
https://docs.storelocatorplus.com/the-store-page-storepage-shortcode/
https://docs.storelocatorplus.com/store-pages-templates-slp_pages-work/
Here is the article explaining this
https://storelocatorplus.com/google-maps-api-returning-inaccurate-results/
Report this error to Google. As mentioned you can add search info for your customers or use discrete search.
Yes, Because I have a test site and if all I do is enter 13158 it also goes to Berlin.
Yet if you search using the Google commercial MAP it goes to NY .
You can add additional information in the search field that instructs your site visitors to enter a more discrete search. Such as enter by City, etc. And you would want to have your drop down radius visible.
See how the two searches look on my test site.
You have Javascript errors on that page.
See attached.
If you are using the SLP plug-in and not our SLP SaaS (managed by our team) Any results being returned is straight from Google and not from us.
Hello,
Even though this is beyond our scope of support, did you ever add a valid API key required by Google . When I use browser tools to inspect the error that keeps coming up is that API key is invalid. Did you add restrictors? You can research what the error messages are by clicking on any developers tool in Firefox Chrome, etc.
If dealing with the API keys is too confusing you might be a candidate for the SLP SaaS option where we handle the keys and updates.
The message is
Could not locate this address. Please try a different location.
Google Maps API error:
undefinedWhere is your center of MAP you only have the drop down going up to 500km, if you increase the drop down to a higher number and search what do you see?
Hello,
The screen shot does not really provide us with anything to go on. if the location data isn’t in the Locations database and your center map at is more than 200 km from your name , then it won’t be found.
Also make sure you have cleared the cache
See Search and how it works
I checked and indeed if I search by the postal code 3028 it works no problem on my test site as well as your site.
Suggest you change your search label to stipulate to add the postal code not suburb/town
C,
I changed some settings on my site and , like you Google has decided that Laverton is in WA. The good thing about having to pay for Google API services with the plug-in version is that you have access to their Support. If all else fails please reach out to Google and tell them what you are experiencing. They might tell you that your site visitors still need to add either a state or a Postal code and not just search by town/city since even when you search using Googles own browser they always return the Laverton WA, they have a reference that the other Laverton is a suburb of Melbourne, Victoria, Australia,
So at the very least they probably want a postal code in addition since there are two
C
Without additional information such as versions plug-in info (see Posting in forums guidelines). I might not be able to provide you with the best answer.
I have no idea what your radius settings are , or if you have the Google Map domain set as Australia etc etc.
The center Map at does NOT limit what Google provides as a return when a search is done. The center map merely centers the MAP. The search works based on radius AND what Google “thinks” is the best results etc. how Google determines what to give you as results is based on their algorithms not ours. They apparently have decided that the most believable answer to return is the town in WA not in Victoria.
If you were using the SLP SaaS we could fine tune and add certain locations thru to our data base, but we have no way to run interference with what Google MAP APII determines is correct in the self managed version i.e. the Plug-in. We can provide you with some suggestions
Check under Radius Behavior
You might also want to use Location sensor if the site visitors live near that town it will narrow down the returns
Or, If you have the Premier updates and active you can also use Show Google address guess
Or if ALL your locations are limited to Victoria add some shortcodes
to the WP Page where you have SLP
Example I use this to ensure Google returns San Jose in Costa Rica instead of the many other San Joses that Google favors .
- [SLPLUS center_map_at=”Costa Rica” append_to_search=”Costa Rica” initial_radius=”1000″]
You would of course need to use the parameters and fields that make sense for your situation
Clare
Did you add the images in the media file in WP and do you have a url reference? WP Info in the developers section might help
if you also have the Experience add-on activated there may be more options for you. You can check some of the available shortcodes here.
I will ask the developer if there is an easier way to do what you want. He is not able to take on customizations currently.
P.S. Could you provide us the link where you are testing? Also Do you have enable Pages under general Tab checked off?
if you are using any SEO Pages criteria you need to check that off
Please note the slp_pages short code is only available with the Premier subscription. I believ3 you posted in the other forum as well
no update
Claire,
Your post did not disappear the last post was in Premier support not this forum.
Just note you are not using the latest Versions. Also if you have the Premier version then you should also have the Experience add-on available for download. Also the reference does not show you as g=having Premier activated and the slp_pages is only with premierAttribute, Image
Use the image type to use the store field as the source of an image. Needs to be a fully qualified URL.[storepage field=image type=image] will output the image URL as a displayed image on the page. You do not need single apostrophe around the word image
https://docs.storelocatorplus.com/the-store-page-storepage-shortcode/
I do not have WP developer skills and without seeing an example of what you are trying to do on your staging or dev site I cannot determine what you are trying to display.
What versions are you using on your site?
Premier subscription does not provide us the plugin environment info needed.
Please read posting guidelines . We need that info to better assist you. A screenshot is best.
Are you referring to SEO Pages. It sounds like that is what you want not just a directory” list. Review these below to see if those example are what you really need.
https://docs.storelocatorplus.com/creating-a-list-of-location-pages/
https://docs.storelocatorplus.com/store-pages-templates-slp_pages-work/
I believe we just answered the question from your email to support.
In the future when posting in the forums please show the INFO requested versions etc. so that we can address for all our users, Example.
You need the Power add-on, etc
There are Directory listing functionality .
slp_directory-list-mode
See the documentation for more suggestions
https://docs.storelocatorplus.com/slp_directory-shortcode/P.S. if you need a refund you need to contact support. This forum topic does not provide us with enough info to issue a refund.
Don’t use PHP 8 until the developer has a chance to address this or you may opt to switch to the SLP SaaS which works fine and is not dependent on you updating the plug-in and has no problems reported with PHP versions.
The WordPress plug-in details are compatible with the WP version as shown
Our developer will get to it when he finished his current projects.
Sorry for the inconvenience