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You have Javascript errors on that page.
See attached.
If you are using the SLP plug-in and not our SLP SaaS (managed by our team) Any results being returned is straight from Google and not from us.
Hello,
Even though this is beyond our scope of support, did you ever add a valid API key required by Google . When I use browser tools to inspect the error that keeps coming up is that API key is invalid. Did you add restrictors? You can research what the error messages are by clicking on any developers tool in Firefox Chrome, etc.
If dealing with the API keys is too confusing you might be a candidate for the SLP SaaS option where we handle the keys and updates.
The message is
Could not locate this address. Please try a different location.
Google Maps API error:
undefinedWhere is your center of MAP you only have the drop down going up to 500km, if you increase the drop down to a higher number and search what do you see?
Hello,
The screen shot does not really provide us with anything to go on. if the location data isn’t in the Locations database and your center map at is more than 200 km from your name , then it won’t be found.
Also make sure you have cleared the cache
See Search and how it works
I checked and indeed if I search by the postal code 3028 it works no problem on my test site as well as your site.
Suggest you change your search label to stipulate to add the postal code not suburb/town
C,
I changed some settings on my site and , like you Google has decided that Laverton is in WA. The good thing about having to pay for Google API services with the plug-in version is that you have access to their Support. If all else fails please reach out to Google and tell them what you are experiencing. They might tell you that your site visitors still need to add either a state or a Postal code and not just search by town/city since even when you search using Googles own browser they always return the Laverton WA, they have a reference that the other Laverton is a suburb of Melbourne, Victoria, Australia,
So at the very least they probably want a postal code in addition since there are two
C
Without additional information such as versions plug-in info (see Posting in forums guidelines). I might not be able to provide you with the best answer.
I have no idea what your radius settings are , or if you have the Google Map domain set as Australia etc etc.
The center Map at does NOT limit what Google provides as a return when a search is done. The center map merely centers the MAP. The search works based on radius AND what Google “thinks” is the best results etc. how Google determines what to give you as results is based on their algorithms not ours. They apparently have decided that the most believable answer to return is the town in WA not in Victoria.
If you were using the SLP SaaS we could fine tune and add certain locations thru to our data base, but we have no way to run interference with what Google MAP APII determines is correct in the self managed version i.e. the Plug-in. We can provide you with some suggestions
Check under Radius Behavior
You might also want to use Location sensor if the site visitors live near that town it will narrow down the returns
Or, If you have the Premier updates and active you can also use Show Google address guess
Or if ALL your locations are limited to Victoria add some shortcodes
to the WP Page where you have SLP
Example I use this to ensure Google returns San Jose in Costa Rica instead of the many other San Joses that Google favors .
- [SLPLUS center_map_at=”Costa Rica” append_to_search=”Costa Rica” initial_radius=”1000″]
You would of course need to use the parameters and fields that make sense for your situation
Clare
Did you add the images in the media file in WP and do you have a url reference? WP Info in the developers section might help
if you also have the Experience add-on activated there may be more options for you. You can check some of the available shortcodes here.
I will ask the developer if there is an easier way to do what you want. He is not able to take on customizations currently.
P.S. Could you provide us the link where you are testing? Also Do you have enable Pages under general Tab checked off?
if you are using any SEO Pages criteria you need to check that off
Please note the slp_pages short code is only available with the Premier subscription. I believ3 you posted in the other forum as well
no update
Claire,
Your post did not disappear the last post was in Premier support not this forum.
Just note you are not using the latest Versions. Also if you have the Premier version then you should also have the Experience add-on available for download. Also the reference does not show you as g=having Premier activated and the slp_pages is only with premierAttribute, Image
Use the image type to use the store field as the source of an image. Needs to be a fully qualified URL.[storepage field=image type=image] will output the image URL as a displayed image on the page. You do not need single apostrophe around the word image
https://docs.storelocatorplus.com/the-store-page-storepage-shortcode/
I do not have WP developer skills and without seeing an example of what you are trying to do on your staging or dev site I cannot determine what you are trying to display.
What versions are you using on your site?
Premier subscription does not provide us the plugin environment info needed.
Please read posting guidelines . We need that info to better assist you. A screenshot is best.
Are you referring to SEO Pages. It sounds like that is what you want not just a directory” list. Review these below to see if those example are what you really need.
https://docs.storelocatorplus.com/creating-a-list-of-location-pages/
https://docs.storelocatorplus.com/store-pages-templates-slp_pages-work/
I believe we just answered the question from your email to support.
In the future when posting in the forums please show the INFO requested versions etc. so that we can address for all our users, Example.
You need the Power add-on, etc
There are Directory listing functionality .
slp_directory-list-mode
See the documentation for more suggestions
https://docs.storelocatorplus.com/slp_directory-shortcode/P.S. if you need a refund you need to contact support. This forum topic does not provide us with enough info to issue a refund.
Don’t use PHP 8 until the developer has a chance to address this or you may opt to switch to the SLP SaaS which works fine and is not dependent on you updating the plug-in and has no problems reported with PHP versions.
The WordPress plug-in details are compatible with the WP version as shown
Our developer will get to it when he finished his current projects.
Sorry for the inconvenience
Thank you, I will pass this along to the developer
Follow the link in the pop up box , that is generated by Google. It asks if you own this website your answer is yes. Google will then tell you the issue .
If you also Inspect your site you will see a lot of errors and a warning.
The warning shows”. Google Maps JavaScript API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys”
If you did not enable billing with Google you will need to set that up now.
From Google.
PI Key and Billing Errors
Troubleshooting
Under certain circumstances, a darkened map, or ‘negative’ Street View image, watermarked with the text “for development purposes only”, may be displayed. This behavior typically indicates issues with either an API key or billing. In order to use Google Maps Platform products, billing must be enabled on your account, and all requests must include a valid API key. For help on finding error messages, see the section on checking errors in your browser.
The following flow will help you troubleshoot the issue.
Charlie,
There are or were issues that I have uncovered in the WordPress support forumshttps://wordpress.org/support/topic/php-8-and-wp-5-6-php-fatal-error-uncaught-error-call-to-undefined-function/
Did you save the Fatal error script so we could see the error message generated?
I have sent the info to the developer for his input.
The author has addressed all of these security vulnerabilities but WordPress has yet to resist. Please refer to the Authors NEWS notices with the changes.
Because WordPress has not re-listed, you will need to upload the Basic Plugin found under your account /Downloads (since you have a current premier subscription it is included under your downloads no extra charge) and manually install it. Current version is 5.12.xx
See the authors Notes regarding the latest most recent updates
Java Script and Security Improvements
WordPress and First of many SLP Updates
If you need further assistance regarding your account status please contact support.
Also you can try Widget to redirect to a separate page if EV power has no subcategories. The Shortcode for the page would be “only_with_category=”EV or whatever the category is
with shortcodes there are a plethora of options
https://docs.storelocatorplus.com/how-do-i-show-two-different-maps-with-different-locations-on-each/
You can test it here to see if it is something that would work for you https://test.storelocatorplus.com
I tested using the Button bar for categories, along with Parent/Child categories.
You would have two parents ,
1 EV,
2 Gas,
Under Gas/ add the subcategories and they will appear in drop down.
In my example I have used Packies (beer with subcategories) and Solar.
You can have no subcategories on one and sub categories on the other or vs versa . With the Button bar and Bennet layout both will display .
Example of two Parent /Sub and selections (ignore the layout)