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Viewing 25 posts - 626 through 650 (of 2,697 total)
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  • in reply to: Location Map Marker #58823
    Cici
    Keymaster

    ok, no prob

     

    in reply to: Location Map Marker #58809
    Cici
    Keymaster

    Could you let me know if  you are trying to add the markers individually the way i described it?  I am talking to the developer to see if he can patch it so that you can choose to change the marker on a per location basis

    in reply to: Search results Germany #58806
    Cici
    Keymaster

    I cant see what you are showing me  with that screenshot inserted and without knowing your site url

    The results layout is determined by a combination of your theme settings and the Plugin style  (locator style) you have selected

    https://docs.storelocatorplus.com/blog/results-layout-shortcodes-and-attributes/

    It does not matter if the site or location is in germany, Australia or the USA.   You can change the layout of the results if that is what you are asking.  I.E if you are saying the order of the results format should show the postal code  after the city in the second place or second row  and before the state or country as opposed to at the very end of the address.   I cant advise you for your specifics since you did not provide us with the site url or what you are using for plugin or add-ons.

    The order of the results can be  changed in the results layout or with  CSS added with the experience add-on. 

    https://docs.storelocatorplus.com/blog/layout-shortcode-cheat-sheet/

     

     

     

    in reply to: Location Map Marker #58804
    Cici
    Keymaster

    Are you trying to add different markers per edit or when you  add a new individual locations? That  field in the ind location  section for map marker is not allowed.

    You need to select the marker under Map settings for either home or location marker. The only  time you can override markers would be for a category. example, you want category icon or marker to be shown instead of a location marker.

    Not sure i am understanding your issue. I just updated my test site to the versions including WP 5.1  I went to Settings/Map, changed home marker to one that is incl in the plugin and saved, went to the location marker, and used media image and saved. Both are displaying correctly.

    https://docs.storelocatorplus.com/blog/map-panel-settings/

     

    https://docs.storelocatorplus.com/blog/using-custom-map-markers/

     

    in reply to: Location Fields – location category #58803
    Cici
    Keymaster

    Not sure what you mean by retrieve category,. If you mean to display on a page yes:   “only_with_category =”xx”  would display the category or categories (separated by a comma if more then one)

    For more extended attributes that can be used with shortcodes see

    https://docs.storelocatorplus.com/blog/slplus-shortcode-options/

     

     

     

    in reply to: Split: API restricted and IP address #58786
    Cici
    Keymaster

    I think Lance meant whether it was installed in a subdirectory, the old WP codex do not refer to the REST API, and that is the methodology in use for quite a while now. Some customers had setup wordpress in a subdirectory and there were 404 errors .

    As far as the IP address, if you had the request going thru a proxy server that could have something to do with your issue for sure.

    Are you all set now with the latest updates ?

    in reply to: filter search/categories not working #58785
    Cici
    Keymaster

    If you choose to have a search box it is better to guide the site visitor rather then restrict them, enter under Settings/Search..under Labels there is a section to add the label for radius, address, address placeholder etc.  In my placeholder I have “Enter address or zip code.”  It would not restrict them to those alternatives if they wanted to type in a City for instance.

    You can also have a Search form title

    You can further fine tune the search form with CSS, the search layout is also determined by the plugin style you have selected. 

    Without restricting , normally  a search is  by  address but a city, state or other name typed in a search box will work   unless you are using a Do not allow selector and address for example.

    The technical detail of how search works, at least how the basic search always worked before there have been additional features added for premier such as what you are using for category selectors..info and tech details how search works , can be found here

     

    in reply to: Below the map [tagalong legend] appears #58778
    Cici
    Keymaster

    You are using a Plugin style that has the “include tagalong legend” as part of the CSS. Choose a different plugin (locator) style .

    Under Settings/view, there is an inside scroll box with various styles available to select from.

    https://docs.storelocatorplus.com/blog/selecting-and-customizing-your-style/

    I would suggest trying a default style

     

     

    in reply to: Categories Increased Functionality? #58777
    Cici
    Keymaster

    Under Search settings the “allow and selector behavior is either off or on:

    In other words either Allow both address search and selector category or tag)  or “disable address when using selector. “, which is great if you have location sensor on and only want to show people specific locations and categories near them.

    You  added instructions to the search form to indicate they must use both I see you have done, but there is a limit to making people follow directions. It is better to give them too many options, What I did notice though is your locations , if no category is checked, do not indicate what type of provider they are. You can differentiate by using different category icons/markers, and add t the icon/marker to the  category legend.  At least this way, if someone searches without using a category (maybe they want to see all)  they can tell that CS auto is a  trailer dealer or docks or cargo  (or whatever they are, I cant tell the way you have the markers at this time)

    Here is info on setting icons or markers depending on type of location, there is a tutorial video as well.

    in reply to: filter search/categories not working #58776
    Cici
    Keymaster

    How is it supposed to appear? You have a search box with no label nor instructions telling me (a site visitor) how yo use the search form.

    There is an empty box, and below it are category checkboxes. Am I supposed to search  using a name or a zip code or a category?

     

     

    Cici
    Keymaster

    @Lee

    You do not have the same issue, your site is not working correctly because you have errors regarding your google MAPS API keys.

    To obtain support you must start a new Post and provide your plugin environment  per the posting guidelines. This support post will be closed since William is reporting issue resolved

     

     

    in reply to: Search result outside country #58764
    Cici
    Keymaster

    There was a patch in WPSLP to 5.0.4

    There was a geocoder region issue.  Please update to WPSLP 5.0.4 and check back to see if you now get correct results.

    Cici
    Keymaster

    Hmmmmmm,,,, it shouldnt have if the issue was the redirect. There was a different issue fixed, the region lookup for geocoder was patched. Perhaps that was the issue with your site.  Anyhow, gkad it is working for you. if you have any issues with htaccess  in the futre, we did have some customers add the route redirect  and posted in the forums.  Thanks for your patience.

    in reply to: Using [slp_option] in results layout #58762
    Cici
    Keymaster

    Thanks for your patience. I had a meeting this morning with the developer and explained the issue of the ifset_option. Quick answer, it is missing. He needs to work some javascript coding magic. He explained to me what was happening ( a teaching moment) and came to the conclusion the results ifset_option for the results is called later in the process and for some reason it is not getting through as a replace shortcode.  Why it works in Maps and not results, apparently the  Map info bubble instructions (shortcode) was written a long time after the initial plugin  (with the results layout) ., so no idea if the results ifset_option for fax  ever worked in results.

    he needs to  get into the weeds a bit on this one. It is above my skill set, I just try to break things and troubleshoot, and report back to the man behind the curtain.

    🙂

    I will get back to you as soon as I hear more.

     

     

    Cici
    Keymaster

    Others have used the route rule with Apache and no issues reported. My search also showed the resolution in WP stack exchange. The REST API configuration appears to have been n issue for a while on some sites .It is not an issue with SLP — it is an issue with WordPress and web server configuration.  And not users fault because WordPress had not updated their own documentation when they started using the REST API so sites were being set-up the old way with the old subdirectory instructions as Lance mentioned.

    If you have concerns, You might want to do some research to see if it is an issue for some of your other plugins.  If your configuration is corrected and if other plugins are not using a hacked configuration they should be ok.

    You can post the question in the WP Stackexchange

    FYI link

    https://wordpress.stackexchange.com/questions/306033/rewrite-rest-route-link-to-wp-json-without-changing-default-permalink-stru

     

     

    in reply to: ERR: Could not locate this address #58747
    Cici
    Keymaster

    That solution seems to appear also  in WP Stack exchange. Since it isnt SLP specific we can provide the info under our Helpful hints in docs, but since Lance has all our sites using Nginx and not Apache configuration , we cannot verify nor deny any solution when it comes to Apache and WP.

    🙁

    If you comment on the Lance bio or his article above link we will be sure to include your solution and kudos for finding the solution.  Thank you!

     

    in reply to: Using [slp_option] in results layout #58745
    Cici
    Keymaster

    There is a scroll to map feature with Premier, But yes it does not have an inner scroll bar in a box  for results.  This page  has a video  from the developer that shows some of the CSS and class. actions and the scroll to map.  which puts the map in view after a location has been selected.  It might give you some ideas if you are proficient at CSS. But I have not found any that are built in for scrolling th results in a frame

    https://docs.storelocatorplus.com/blog/scroll-to-map/

    I have asked the developer if he recalls having had a scroll results within the frame in past styles  .    You can see a list of older plugin styles using the Janitor add-on and scroll down to the part called _theme_details , array

    (That may jog your memory as to what you were using before if you think it was a feature in SLP and not par of your theme).  Customers often  save or  copied stheir CSS, ex.  ” my ithemes css file to the /store-locator-le/css/ ” in a folder.  (I found  others saved CSS archives and directory of the old plugin styles by searching using my  browser. )

    As far as the ifset fax option, I do not see that as an option for  results, only under Bubble.

    In your case  Is a label showing up at all for FAX on any of your locations that have a fax number?  I have been changing my plugin style to see if  the label shows up when I have added a fax number to my locations, and no label so far .   I have confused myself and my test site  so I best stop  So far no luck. Waiting to hear back from developer when he has time away from his current project.  Sorry for the confusion

     

     

    in reply to: Address not loading #58737
    Cici
    Keymaster

    @marketing

    It looks like you have a subdirectory, I see this when it is trying to geocode.

    https://www.danishdesign.com/miami/wp-json/store-locator-plus/v2/geocode/44c96a024a633af9ab52603ec552619e/us/9001

    So you have two issues, 1) Subdirectory , read Lances article about the REST API and the issue with having WP installed in subdirecrtory

    2) The region is pointing to US…That bug is fixed in WPSLP version 5.0.4

    * the news about the subdirectory issue ,  if you are tech savvy there is a “read more ” in the developers personal bio that provides instructions

    in reply to: Map cannot Locate address #58735
    Cici
    Keymaster

    Hi Andrew.

    We do not run Apache so cannot test on it, but yes with Apache it is htaccess

    Lances recent article on the issue, or the more complex article for the tech savvy people such as yourself.

    (Best to test your fix on a staging or test site.)

    http://lance.bio/2019/02/12/nginx-installing-wordpress-in-a-subdirectory/

    When Lance has some available time I will ask him what his thoughts are.

     

     

     

     

     

    in reply to: 401 For wp-json Request URL #58734
    Cici
    Keymaster
    in reply to: 401 For wp-json Request URL #58732
    Cici
    Keymaster

    The developer just wrote an article about Nginx re-route when using  subdirectores under his personal blog . I can send you a link via email for you to review.  Let us know Not sure if it is the type of info you are looking for

     

     

    • This reply was modified 6 years, 4 months ago by Cici.
    in reply to: Using [slp_option] in results layout #58730
    Cici
    Keymaster

    Ok, I will notify the developer for guidance.

    FYI: Under “A gallery style,” there is an inside scroll and there are a dozen plugin styles (now called locator styles) under there.  I need to update the docs site a bit more to delete those old photos https://docs.storelocatorplus.com/blog/selecting-and-customizing-your-style/

    Regarding what you had before in the legacy add-on plugin styles, If you need a specific type style, as a premier customer, I can ask the developer to add it when he has some time available  if it isnt already under gallery style. You probably do not recall what it was called, (I know I wouldn’t), but if after looking at the additional styles you do not see one that works for you , you can contact us via the contact form and request.

    under Gallery styles there is the scroll down on inside bar , for example AI Swarm, Alphaville, Bennet, Bobbitt, Brewery, default, Metropolis etc etc.  Can you see them under Settings /View in the inside scroll bar under Gallery style?

    see attached screenshot.

    If you have Janitor you can view what is actually being used under option results layout compared to what is being shown after you change it.

    I will let you know about the ifset under results when I have more info

     

     

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    in reply to: Woo Products SKU not keeping value #58728
    Cici
    Keymaster

    Thanks for letting us know.

     

    in reply to: Using [slp_option] in results layout #58704
    Cici
    Keymaster

    Could  you provide your SLP  plugin environment so we know what versions of WP and SLP and premier and the Plugin addons you are using (refer to the posting guideline)

    Cici
    Keymaster

    Ok, that is good info.  The  US vs UK domain region is a bug in SLP that is being addressed, that was the only reason I was asking for info regarding if you had one so you could test the Pre release to see if that fixes the issue.

    But I am now thinking, you may have the same issue we are seeing with some others who have been using SLP  from back in the day before the WP REST API was used.   As of SLP version 5.0 SLP now uses the WP REST API to communicate with the Google geocoder.

    , after visiting your site again , when looking at the error message I see  the blocked url  with the word after the .com as /cms/wp json ? Do you have WP installed in a subdirectory folder, i.e

    https://www.samonline.co.uk/cms/wp-json/store-locator-plus/

    If so then the web server configuration, regardless of which web server you choose, is NOT correctly re-routing requests to the URL that WordPress is “listening” on.

    SLP is going to use the address WordPress tells it…

     

    So if you installed in  /cms and set your “WordPress Address” to https://yourdomain.com/cms/    it is going to talk to yourdomaind.com/cms/wp-json/

    If WordPress is not responding to REST requests there then you must add a rule to your web config to say “hey, re-route all requests coming in at /cms/wp-json/  to /wp-json instead.

Viewing 25 posts - 626 through 650 (of 2,697 total)