Store Locator Plus for WordPress Forums Premier Support Cannot Update Settings Page

This topic contains 1 reply, has 2 voices, and was last updated by  Cici 2 months, 2 weeks ago.

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  • #58910

    ian1
    Participant

    I am trying to update the settings page but cannot click or highlight any characters on the settings page. The sub tabs do not work and cannot click on any fields. I have tried deactivating the plugin and reactivating it but nothing. Any ideas what could be causing this. I have Premier 5.1, Store Locator Plus 5.0.5 and Power 5.0.4. Also using WordPress 5.1 and PHP 7.2.15 and MySQL 5.5.62.

    Any help would be great.

    Regards

    Ian

    #58913

    Cici
    Keymaster

    Are you using SMUSHIT or something like that that minifies?  That was a reported conflict from some of our users months ago.  You will need to deactivate it.

    Other  suggestion:  go through the WP debugger or troubleshoot by shutting off all other plugins one by one to rule out conflict.

    You should have a backup to  restore to if anything goes awry. P.S. It is suggested as WP best practices to Update MySQL to 5.6   or higher

    https://wordpress.org/about/requirements/

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