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The german search results need to have one space between the city and the postal code. How can we fix this problem?I cant see what you are showing me with that screenshot inserted and without knowing your site url
The results layout is determined by a combination of your theme settings and the Plugin style (locator style) you have selected
https://docs.storelocatorplus.com/blog/results-layout-shortcodes-and-attributes/
It does not matter if the site or location is in germany, Australia or the USA. You can change the layout of the results if that is what you are asking. I.E if you are saying the order of the results format should show the postal code after the city in the second place or second row and before the state or country as opposed to at the very end of the address. I cant advise you for your specifics since you did not provide us with the site url or what you are using for plugin or add-ons.
The order of the results can be changed in the results layout or with CSS added with the experience add-on.
https://docs.storelocatorplus.com/blog/layout-shortcode-cheat-sheet/
i looked at the url but I do not see a map or store locator,
Could you provide us with your Plugin environment. There was a fix for spaces in zip itself so it could be similar situation but I need your plugin environment before bringing it to developer
See what is meant by plugin environment, screenshot of the Info plugin environment can be found under SLP/Info tab
I was able to see your site store url it took a while to load.
You are referring to the results layout and specifically this results element on your site is not correct: <span class=”slp_result_address slp_result_citystatezip”>Mülheim45481</span>
and it should be this to display correctly
<span class=”slp_result_address slp_result_citystatezip”> [slp_location city_state_zip]</span>
which Plug In style or locator style under Settings/view are you using? I will look at it in the admin area on my site to see if it is copying correctly on my site. On our test site , I have selected the Alphaville gallery style and it is displaying properly on the front end Your theme may be overriding the layout setting I do not know, you will need to investigate a little on your end.
These documents explains how to check the styling elements and results layout on your site.
https://docs.storelocatorplus.com/blog/adjust-locator-styling/
https://docs.storelocatorplus.com/blog/results-layout-shortcodes-and-attributes/
Make sure your results settings under results layout is correct as is shown above.
did you try the WP debugging and/or changing to a basic WordPress default theme to make sure your theme is not overriding? The front end results should be the same no matter what, if you are seeing an issue check the back end your results layout as I showed above with look for the line in the results layout that has the [slp_location city_state_zip]
We really need to see your Plugin environment for version info.
Please Provide your plugin environment per posting guidelines
ok, I tested using that style and added an address for Germany and you are right it does not display correctly in the results. I tried a few different default styles. I think (pretty sure) it is because it doesn’t have an entry as ‘state” . I tried a few work arounds, I am able to fix it on my end because I have the experience add on and I can correct the results layout, but for basic SLP plugin it currently shows correctly in the map info bubble (when you click on marker) but in the results text runs the city and postal code together . A temporary and (not correct) method would be to add a state or area such as a suburb or designated area (such as neighborhood Sachsenhausen in Frankfurt considered a state/province or suburb in the field of state as text , I understand this is incorrect in most cases and , I have identified this issue to the developer and he will put it on a “to be patched” list for the next update.
Thank you for reporting this and sorry it took a while for me to isolate the issue
For general info purposes what I was also looking for was your plugin environment under info tab
https://docs.storelocatorplus.com/blog/info-tab-plugin-environment/
Plugin environment, will show the version, the add ons if any, the PHP, MYSQL version, the WP version, example what is in my info plugin environment you can always block out url if needed.
Store Locator Plus®:5.0.5
Experience:5.0.4
Power:5.0.4
Premier:5.1
Site URL:https:/
This Info Cached:1551204785
Network Active:No
WordPress Version:5.1
PHP Version:7.0.33-0ubuntu0.16.04.1
MySQL Version:5.6.10
PHP Limit:256M
WordPress General Limit:128M
WordPress Admin Limit:256M
PHP Peak RAM:2 MB
PHP Post Max Size:750M
Hi,
Sorry about that. The developer is deeply involved with scheduled client commitments atm. He does not have a lot of updates pending as far as WPSLP issue. I will see if there is any new information or update with this issue
Hi Arnulf,
that has nothing to do with the software-release. You have to separate the shortcodes like this:
<span id=”slp_bubble_zip”>[slp_location zip suffix ]</span>
<span id=”slp_bubble_city”> [slp_location city br]</span><br/>Note the additional space before the shortcode in the second line. You can see the results on our page https://www.polizei-bw.de/dienststellenfinder
I hope this helps.
Jürgen Bartalis
Thanks Jorgen,
Yes, it can be changed if you have the Experience add-on and you can change it in the results layout. Arnulf did not provide the information requested regarding his Plugin environment , version etc.
Thank you for providing the correct span for the layout
@ Arnulf
Please refer to Jorgens reply above. To change the results layout, or any of the WPSLP layouts, to add the space, etc you can use the Experience add-on
Or you can also just change and add the shortcode in the results layout and save it, he may also have some other suggestions for you that would not require a purchase.
Arnulf, I added a location in Germany recently; and it appeared correctly without adding the br in shortcode as long as I entered something in place of the “state” field, if you do not want to modify your layout by adding the br in the shortcode try entering a comma or anything under the field “state” . It may be a solution your customer can live with for now
I am directing this to the developer, he has a fix in place for SLP 5.2. I revisited your site and it appears correct. Did you recently update SLP?
Thx for following
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