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Your version is too old that that , the version you have was when the map domain automatically went to the International Google server
All of our plugins and add-ons are at versions 4.4.xx…soon to become 4.5…Please update your add-ons if you have those as well, by the looks of your site you also have ProPack??
See the change log for all the versions and where they are at now…SLP is about to be released as 4.4.37
change log about the version that changed that and
4.4.05 2015-Dec-23
Enhancements- The Experience / Map / Domain setting now influences the Google results when users type an address or zip code in the search box.
- Start on WordPress REST API Endpoints for locations.
- Support for new Experience add-on.
- Simplify the add on system code. Increases stability and performance.
- Skip add-on update and upgrade checks during plugin deactivation.
- Add an option to show 50 locations on manage locations tab.
Ok, when you say rules in your theme style, are you referring to your Word Press theme, not your SLP plugin style?
I do not see Pro Pack or any other add-on in your list above. If all you are using is basic SLP then it is your theme modifications and probably your css rules, they are incorrect. There are ways to change the SLP plugin style and customize it with CSS using ProPAck. Any independent or incorrect changes to the data field names , options.maps elements in the layout can cause issues with Directions. Because when you click on the directions link it queries the Google Maps.Api to get the directions using the data from the locations manager. , i.,e the address you want to get directions to
Your href above points to a slp_option_0_map_domain map domain. ??
where did that come from?
You see mine? it points to an actual address field pulled from the slp locations data field…called addy, i.e. address…
if you have a Theme or another plugin that does anything with Maps it could also mess with SLP calls . You didn’t provide your site url or a screenshot of your Plugin environment so I cant look at anything to help you. I would save your special css somewhere on your drive and then get rid of it from the locator page and see if that resolves it.
If you need someone to privately look at your site or you cant share it here, you would need to go the Paid support option I am afraid.
Hi, You arent showing me the right screenshots. I need to see your Plugin Environment..(see Posting Guidelines) and your locator url would be good if I need to go inspect the site
Try some of these settings:
1) have you selected the Google Map Domain as Australia?
If all your locales are in Australia, then you should…Google universal map doesnt like AUstralia zip codes (Nor Denmark nor a bunch of other countries) For this reason, the developer went back and wrote the code to go to specific Google servers in the country.
2) where have you set the radius behavior? There are two settings that effect that, one is under Experience/search and the other is under Experience/Results.
I could give you more suggestions but I do not know what if any add-ons or versions you are using so I do not want to confuse you with tmi..
Let me know the answer to those after you have posted your version info (see under Info for Plugin environment) and I will try to help you some more.
There is additional information under the Documentation
The new documentation site allows you to enter a keyword and it will find all the info for that one keyowrd, etc.Hi , Yes that is what Lance is saying…As noted on the Page Template documentation
” The revised Default Page Template has eliminated any href of shortcodes in an html string as WordPress 4.2.3 no longer allows that.”
So if you are still using this: you will have issues <a href=’mailto:[storepage field=”sl_email”]?subject=Contact from Church Finder Website’>Click Here to Send Email</a>
<a href='[storepage field=”sl_url”]’>[storepage field=”sl_url”]</a>
Thanks for getting back to us and for the solution. If you feel you received fair and timely support and the base plugin is fantastic, please”
If you like Store Locator Plus please leave a ★★★★★ rating on WordPress.org. A huge thank you from Lance and his fellow code geeks!
”
There is a rating that reflected poorly on my support…so if you have a chance and think we (or support or the base plugin) deserve a
★★★★★ rating on WordPress.org. A huge thank you from Lance and his fellow code geeks!
On a side note, I guess my first suggestion on the very first post about a conflict with your theme was the right answer.! That’s almost a first for me on this subject matter.
Hey Dmitry,
if you wouldn’t mind, what was your theme? Or was it customized for you? I would like to put a note somewhere in Troubleshooting about conflicts, especially since I will forget about this issue if someone asks two months from now.
There are so many WP plugins, and themes , and customizations, not to mention the evr changing codex in WP that keeps everyone on their toes.. it is impossible to catch all the nuances.
As the developer always tells me when something doesn’t work the first and most obvious to users is that the Map doesn’t appear, its in your face and obvious…so they pretty much assume that he broke something in SLP
Not like that’s never happened. ..
🙂
Thanks everyone , for contributing and taking time out to help your SLP community.
I am not seeing it in my directions link. Do you have CSS rules somewhere?
<a href=”http://maps.google.com/maps?saddr=29464&daddr=656%20Long%20Point%20Rd%2C%20Mount%20Pleasant%2C%20SC%2C%2029464%2C%20USA” target=”_blank” class=”storelocatorlink”>Directions to </a>
I’ve put this back on Lance’s radar to assist you , there was an update to Pages March 24th, did you update then along with SLP 4.4.36?
Ok Dmitry..got it
Well your test showed that it wouldn’t work , so that is consistent with what we expected….so that goes back to the error messages I saw.
Unless I looked at it when you were fooling around with that. I inspected one store page , more closely and
Something is blocking the map from loading because of the errors. I just noticed you have a contact and share form on the same page as the Store Pages and that can be interrupting the store Page, you cant have those on the Store Pages in place of some of the template elements because where the map is supposed to load is being overtaken Not sure which Plugin if it is a social plugin or a special theme and someone added some special call methods but it is messing with the JSON call : See this error…
Error : cdn.api.twitter url <b>https://cdn.api.twitter.com/1/urls/count.json?</b>
Failed to load resource: net::ERR_NAME_NOT_RESOLVED
If that is part of your theme you may need to get someone to clean that up.
..if you do need the developer to log on (as Shad mentioned Lance was able to find his issue by troubleshooting)
You can send the info as you described it in the first section under Paid Support , there is something unique to your site and I cant replicate the issue at this time. Sorry you are having trouble with this.
Whoa, back up., maybe I am understanding…Are you trying to add shortcode SLPUS]] to the individual store pages? The plug in cant work that way. It is fighting with itself and getting confused.
That is the ingredient we are missing in solving what is going on with your site. Please paste the full page template you have crafted
See this Post about Pages shortcodet in the forum and the links and explanation.
The developer further explained :
” Appears you now have an issue with Store Pages,
You have an issue with how your Pages template is constructed.
………….. be advised that WordPress changed how shortcodes handle quotes. It cannot handle shortcodes with quotes for attributes within an HTML element that has quotes. There has been a lot of controversy over this move by WordPress but they refuse to change their position citing security concerns. It may require some creative templates to do what you want, but let’s start with pasting your Page template setting here.”
Dmitry,
Yes if you need the Developer to Troubleshoot and/or logon to your site you can request with Paid Support.
But beware, he can point you in the right direction, give you specifics but if it is someone else’s Plugin or your theme he will not be able to “fix it” . You might need to ask your theme developer to update the theme (you mentioned you paid him to create?)
As far as finding out where the error is coming from using the WordPress Debugger , there is a tutorial on that, as well as a Tutorial on using the Firefox Debugger.
Excerpt from our Troubleshooting page:
- Plugin Errors, any plugin that does not load properly and does ANYTHING with page header output will break and thus cause a domino effect prevent the Store Locator Plus PHP JavaScript component from loading.
In many cases the cause of the maps not loading is because our PHP JavaScript file could not load. We can often detect this and pop-up the “PHP JavaScript connector did not load” warning. However we cannot catch all errors.
One of the best tools for searching for errors in the HTML page headers is to use Firefox with the Firebug plugin. Turn on the console and check the responses tab for any errors. We have resolved many client installation and map problems with this plugin. More often than not we are finding errors in other plugins, themes, or server configuration settings on the servers. No, our plugin is not perfect and is not 100% bug free (we wish it were) but we are no longer finding bugs in our plugin as the primary culprit in broke installations.
The PHP JavaScript page header is a critical part of a working Store Locator Plus installation. Since it loads very late in the page creation process it is susceptible to failures from almost anything else you may be loading on the page or your WordPress site. The the map is not loading and you are receiving this message get some page debugging/tracking tools like Firebug and isolate any plugins that are generating coding/output errors.
Unfortunately there is no work around for PhP versions. S LP updated to 4.4.36 recently and Lance had to “degrade” SLP to work with lower versions of PhP so if you could update again if you havent recentlly .
Word Press has a basic form letter to send to your hosting server at the link I provided you, here it is again
Ok, Got it. This looks like it might need to be a paid customization. Could you send a request to support with as much detail as possible so I can forward to the developer. His development schedule is filling up fast, he is booked out to May -June at this time if you both agree on the specs and price.
Thanks
Hi Rob,
Send the request to support@storelocatorplus.com and I will make sure Lance sees it. Lance and I had discussed it but he speaks the tech lingo better than I. It should be easy agreed, extended data manager is a DeBaat add-on so am still trying to reach out to him as well.
Multi Map is no longer available due to un resolved issues, That is a Third party add-on and we are not supporting it nor offering it for download at this time.
You can accomplish what you want to do (such as have more than one map with different settings) with Experience and Tagalong Add-ons. See details on the product page and in the documentation.
Additional info See Another Forum post about changing style etc and a response from other SLP users and myself can be found here:
You can try a few different SLP plugin styles to suit your needs. Many people further customize the styles using CSS. If you know CSS and how to change themes etc you can probably write one to suit your needs. Advanced custom themes info, tutorial videos , etc If you are looking to tweak and override or add CSS rules to the SLP plugin styles ProPack helps with that as well.
Please provide your Plugin environment, site url etc per Posting Guidelines.
The screen shot doesn’t show us your issue. Are you trying to modify the Style/theme? Are you using CSS?
Improvement to SLP Using REST API is a work in progress, the developer has implemented it with the Pages Add-on. I am not technical enough to address the subject. I will ask Lance to weigh in on this when he has free moment.
Your Store Pages locations urls have error messages, i.e. failed to load resources.:
You have a conflict with your theme or the content added on the Store Pages added on the individual store pages another plugin added to those store pages by the looks of it.
the individual store pages are failing i.e json response due to the callback, Is Your theme or another plugin forcing a jquery call back? FAILED ERR NAME NOT RESOLVED https://cdn.api.twitter.com/1/urls/count.json?url=http%3A%2F%2Ftalentfitness.com%2Fthesimplegreek2%2Findex.php%2Fstore-page%2Fhighland-park%2F&callback=jQuery111305662721395339256_1459628627295&_=1459628627296
Use Firefox debugger or the WP debugger to find the plugin causing the errors, Instructions can be found under Troubleshooting, there is also a tutorial on the SLP You tube channel if you need to review on how to debug using Firefox
P.S. You have a low version of PhP, WP recommended versions are 5.6 .
Awesome, glad I could help.
Hi Rob, I have tested it and I have discussed with the developer,
Your Exnded data, are these special custom fields you have added and are they text, boolean etc
The way you export a boolean field vs. a serialized field vs. a text field is different
Currently it appears that EDM by DeBaat does not have the hooks and filters to allow for the exports.
So to answer your question, it might need to be customized. Depending on how fast you need it etc. If you could provide more info that would be great
Hi Rob,
Apologize for the delay. I did add this for Debaat to look at, I have now added it to the developer to respond to.
It seems you have all the latest updates, SLP was released today with new version, ditto the Experience add-on. They both have updates. I will ask about this functionality, I thought the export of extended data was working but haven’t checked it recently.
4.4.36 is out and fixes the zoom adj I believe, you can test out the pre release and let us know if it is working on your end as well?
I am so happy that I was able to shed light on crazy excel.
P.S. there is Janitor for SLP it is free. any time you need to reset certain options etc . The bulk action will only delete what is on that particular page, so if it is showing 10 locations then it will only delete 10 locations at a time, if you set the filter to display 50 locations, and then check all and delete permanently , and hit APPLY (I always forget that) it will delete the 50 on that page, ditto 100 etc…. ,
As a side note if you DO ever re-set the Amin UI display to a high number like 1,000 and forget to reset it back down before trying to reload the locations page, it will freeze up the locations page so you wont be able to see it to manage etc,,,if your server cant handle it.
As a result of this happening , more than once to people , the developer added a new feature so you don’t have to use Janitor if that ever happens
Now you can reset the manage locations display right in the SLP base plugin under GENERAL/ADMIN reset manage locations. it resets back to 10 locations per page…on the back end not the front end of course.
f you like Store Locator Plus please leave me a ★★★★★ rating on WordPress.org.
A huge thank you from Lance and his fellow code geeks!