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Viewing 25 posts - 2,501 through 2,525 (of 2,699 total)
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  • Cici
    Keymaster

    If you are receiving that warning then there is another plugin or possibly your theme that is also trying to Load Google maps and that will break SLP Map

    Also if any Plugin or theme is forcing their own version of jquery, or a lower than 1.11 version , that is outside of the WP rules  and best practices..

    perhaps updating to WP 4.5 brought that to light and they may have made those conflicts more apparent.I believe your issue is with this theme:

    Inspect the Console and the error and it points to your Nivoslider:

    http://www.roadworksmfg.com/wp-content/plugins/ml-slider/assets/sliders/nivoslider/jquery.nivo.slider.pack.js?ver=3.3.6

     

    in reply to: WordPress 4.5 Update Broke Map Page #40414
    Cici
    Keymaster

    Hi Rachael,

     

    I just updated and tested my site and No issues found…Lance has been building and testing against WP 4.5 since they had a pre release…so it should be fine.

     

    What versions of SLP and add-ons are you using?

    Could you provide your SLP Plug In environment (see Posting Guidelines)

     

    in reply to: Categories, Tags Input not shown in foreign languages #40392
    Cici
    Keymaster

    Lance has found some quirks and strings in the base plugin that could effect  ProPack …I am not sure if this would effect you

    He tried running   a test site in Spanish (no translation file for Pro Pack) and the tags section is showing up properly.

    It isn’t out in pre release as yet but when it does come out ,  if you want to help us test it, that would be awesome.   I am not sure if it will be v 4.4.38 or if he is ready to launch 4.5 to stay in sync with the WP updates

    eventually he is hoping to only use the WP translation files instead of the local translations in the SLP .po .mo directories

     

    pre release 

     

     

    in reply to: Cannot Export Locations #40387
    Cici
    Keymaster

    You can still export locations to a csv file, it  is still under  the Locations tab under Bulk actions, (see attached)

    The new back end Admin UI looks different.

    Under the reports,

    I tried the  Export top results to csv and it is exporting perfectly…but the Top searches export  csv file doesn’t look right to me…so I am adding that to a fix for Lance to look at next time he updates..

    Is that the one you are trying to export?

     

    P.S. I cant see your plugin environment, the screenshot you have is of the info page not the Plugin environment.

     

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    in reply to: Duplicate Label/Placeholder in Search Bar #40386
    Cici
    Keymaster

    NIX all the other info I provided you before about CSS

    Lance said that was initiated for a customer who wanted two sets of instructions, one on search and one when No results found comes back…

    I will write more info in Docs site, I don’t know when that changed, lance will move it to somewhere more obvious in future release…

    This is where the documentation about that Lable is , with screen shots…That option only APPEARS  if you have Experience add-on,  and it is set as the default.

     

     

    in reply to: Duplicate Label/Placeholder in Search Bar #40384
    Cici
    Keymaster

    I misspoke

    It is the label under RESULTS

    (Instructions for no results found,) it is under Experience/Results/labels/instructions

    blank it out

    sorrryyy…I am  tired and brain dead.

    in reply to: Duplicate Label/Placeholder in Search Bar #40382
    Cici
    Keymaster

    P.S. you can see all your settings using Janitor as well, just be careful when using Janitor. you can reset or blank out array settings but first check out the search layout shortcodes and CSS to see if you can change there first.

    in reply to: Duplicate Label/Placeholder in Search Bar #40380
    Cici
    Keymaster

    Hi James,

    Search Layout documentation

    Search Layout Shortcodes and attrributes

    Which SLP  plugin style are you using?  Look at the help text next to the Experience Search/Search Box Label

     

    The label that goes in the search form box header, for plugin themes that support it.   Put this in a search form using the [slp_option nojs=”search_box_title”] shortcode.

    Selecting and customizing Plugin styles

    If I had your locator page url I would be able to inspect it with the Chrome or Firefox developer tools to see where its coming from.

    If you need help with using either the CSS or inspect elements debugging  tools there are some tutorial videos on the SLP you tube channel

    (Links to various Playlists booth new and old  under Documentation)

    in reply to: GeoTaggin issues #40373
    Cici
    Keymaster

    R_

    Please provide your Plugin Environment and the site url so we can better assist you..(see posting guidelines at top of forum ) .

    I do not know which versions you are using or if any add-ons….  There were some people who had lower PHP versions (not advised but I cant tell if this is you)  that caused JSON issues, so you would have to update to current version to allow for a PHP v 5.2 for instance and you would need to update to SLP 4.4.37

    If you have the latest version of SLP there is a setting under Experience/Map for a “Fallback” lat/long  if the Google server is busy

    Info about Geocoding Google API fail

     

    in reply to: Cannot Export Locations #40372
    Cici
    Keymaster

    If there is more info you can provide us about the reports section, a screenshot? I will add it for Lance to look into it if there is an issue with reports…thanks

    in reply to: V3 to V4 upgrade #40364
    Cici
    Keymaster

    SLP is free, ProPack is $65 as shown in the product page, ditto Pages

    in reply to: V3 to V4 upgrade #40363
    Cici
    Keymaster

    Nothing will work with Version 3. If you are concerned that your files will not upload or that you will lose data, suggest backing up.  Lance has written a few articles on this. VaultPress and Back up WP site

    You must be on version 4.4 of  the base plugin of SLP in order for any current versions of the add-ons such as 4.4 ProPack or 4.4 Pages to work.   You cannot mix and match.

    See Troubleshooting under Documentation for more info about not mixing versions

    SLP old versions are no longer supported nor maintained, so I wouldn’t be able to assist you with that,

    As far as the subscription fee: You do not need to pay $35 a month to run version 4 of anything

    Buying Premier does not enable you to mix versions 3 and  4.

    You should  back up your data if you are afraid you are going to lose it.  You need to be on SLP version 4.3 or 4.4 in order for ProPack version 4.x4 to interface with your SLP data

    The only subscription that currently has a monthly fee of $35 is Premier  which includes, Experience add-ons (formerly Enhanced Results, Enhanced Search, Enhanced Map and Widgets) )ProPack, Pages, Directory Builder,  Tagalong,, User Managed Locations, Social Media Extender, etc etc…in other words, everything.

    The future  Power add-on  will work with version 4.4. and  4.5 of SLP  and it will be $250, and a $25 a year subscription and will work with future versions.

     

    ProPack will export everything, the store id. etc…As far as “Pages profiles ” I do not know what a Page profile is or Pages are recreated the same way, once you export and re-import the Locations and all the information associated will be added. Including your store Ids.

    Pages (Store Pages) can then be “recreated” with a click of the button.

    As far as your Page template, if you have any customization or css, back them up  or copy them to a local drive,

    Pages (which are actually WP posts) must now follow the same rules that WP has in place regarding html and shortcodes. So if you have created older versions of Store Pages with href in quotes for instance, it wont work correctly in newer WP 4.4

     

     

    in reply to: Cannot Export Locations #40361
    Cici
    Keymaster

    P.S. Please when you post your Plugin environment, specify what it is you are trying to obtain as a result. The “export /download locations to a csv file”  is working for me….the locations export will  look  like this:

     

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    in reply to: Cannot Export Locations #40360
    Cici
    Keymaster

    Please provide your Plugin environment (see posting guidelines)  a screen shot is best, sometimes we can assess your situation and issue if we have the information requested.

    There is a new version of SLP out 4.4.37 .

    When you say wont export locations, are you speaking of Export/ download locations to a csv file  or the reports to a csv file?

     

     

    in reply to: Exporting data in CSV format #40351
    Cici
    Keymaster

    Please provide your Plugin Environment when posting in the forums.  (see posting guidelines)

    This helps us understand your situation and assist you better.  There is no “Pages export”. There is  version 4.4 ,x of Pages, and a 4.4.xx of ProPAck.

    Exporting and Bulk Actions

    All of your versions need to be on 4.4.xx…

    Anything below version 4.3 of anything  is no longer supported and will not be maintained.  I am not sure if you mean ProPack v 3.3.xxx or 4.3.xx??

    Your Plugin environment (screenshot) is appreciated.

     

    in reply to: V3 to V4 upgrade #40349
    Cici
    Keymaster

    I do not understand your question.

    If all you need is ProPAck, , which is now version 4.4.04 just purchase ProPack.

    It is $65.

    The  future  UPGRADE  of ProPAck will be 4.5 and is included in the Power add-on ($250 includes ProPack, DB, Tagalong etc.) is in pre release so is not available for purchase  as yet.

    Are you referring to the Premier subscription which is everything included?

    Premier Subscription includes ALL the add-ons and extra features,,,is that the one you are looking at purchasing?

    .

     

    in reply to: Map Centering #40347
    Cici
    Keymaster

    Hi James,

    It  would have fixed itself when you refreshed. Sometimes the cache or the browser is lagging.

    Welcome to premier, thanks for being a loyal customer.

     

     

    in reply to: Store Locator Plus #40321
    Cici
    Keymaster

    Here are some links to help you,  documentation in text and if you visual help via  videos.

    Getting Started

    Adding Location Adding Store Locator Plus

    How Search works

     

    Tutorial Videos

    Video on How to get started

    in reply to: Show only one Location #40320
    Cici
    Keymaster

    Hi John,

    Here is how the free Base Plugin Works…Getting Started

    If you only plan on having one location (HQ) on the map with directions then just add one location.

    If you have many locations that you want to have for internal purposes in the data set but not show to the customer then  you can hide any locations you add by marking them private.  A private location is a location that appears in the administrative user interface for managing locations but does not show up in the front end (public) in the  search or results.    A  check box on the location add/edit page allows you to mark any existing or new  location as private.

    You can try the demo and create an SLP site your self . Intro video about how to use the Demo.

    The Demo site (with add-ons)

    Do you have many locations that you want to display under the map and/or on the map but only limit the directions link to one?   That can be done with some add-ons and some trickery either by limiting results, , featuring the HQ result and limiting that, or modifying the results/ or map layout , or even redirecting to another page that has an Only_with_category and make HQ the category

     

    I hope I have answered your question.

     

    in reply to: How to Bulk Export/Import #40289
    Cici
    Keymaster

    That is a function of tthe  ProPAck addon

    See Locations/Manage subtabs documentation , there are links there  to the new doc site that will give you all the data and info about how to import/.export as well as links to the SLP YouTube channel

    Partial list of  what feature (s)  included in various add-ons…note this has not been updated recently and there may be additional features functions not listed here.

    FEATURES (where to find).

    in reply to: Store in postcode not showing up in radius #40287
    Cici
    Keymaster

    Your version is too old that that , the version you have was  when the map domain automatically went to the International Google server

    All of our plugins and add-ons are at versions 4.4.xx…soon to become 4.5…Please update your add-ons if you have those as well, by the looks of your site you also have ProPack??

    See the change log for all the versions and where they are at now…SLP is about to be released  as 4.4.37

    change log about the version that changed that and

    Heres the article:

    4.4.05 2015-Dec-23


    Enhancements

    • The Experience / Map / Domain setting now influences the Google results when users type an address or zip code in the search box.
    • Start on WordPress REST API Endpoints for locations.
    • Support for new Experience add-on.
    • Simplify the add on system code. Increases stability and performance.
    • Skip add-on update and upgrade checks during plugin deactivation.
    • Add an option to show 50 locations on manage locations tab.
    in reply to: Directions link #40261
    Cici
    Keymaster

    Ok, when you say rules in your theme style, are you referring to your Word Press theme, not your SLP plugin style?

    I do not see Pro Pack or any other add-on in your list above. If all you are using is basic SLP then it is your theme modifications and probably your css rules, they are incorrect. There are ways to change the SLP plugin style and customize it with CSS using ProPAck. Any independent or incorrect changes to the data field names , options.maps elements in the layout can cause issues with Directions. Because when you click on the directions link it queries the Google Maps.Api to get the directions using the data from the locations manager. , i.,e the address you want to get directions to

    Your href above points to a slp_option_0_map_domain map domain. ??

    where did that come from?

    You see mine? it points to an actual address field pulled from the slp locations data field…called addy, i.e. address…

    if you have a Theme or another plugin that does anything with Maps it could also mess with SLP calls . You didn’t provide your site url or a screenshot of your Plugin environment so I cant look at anything to help you. I would save your special css somewhere on your drive and then get rid of it from the locator page and see if that resolves it.

    If you need someone to privately look at your site or you cant share it here, you would need to go the Paid support option I am afraid.

    in reply to: Store in postcode not showing up in radius #40253
    Cici
    Keymaster

    Hi, You arent showing me the right screenshots. I need to see your Plugin Environment..(see Posting Guidelines) and your locator url would be good if I need to go inspect the site

    Try some of these settings:

    1) have you selected the Google Map Domain as Australia?

    If all your locales are in Australia, then you should…Google universal map doesnt like AUstralia zip codes (Nor Denmark nor a bunch of other countries) For this reason, the developer went back and wrote the code to go to specific Google servers in the country.

    2) where have you set the radius behavior? There are two settings that effect that, one is under Experience/search and the other is under Experience/Results.

    I could give you more suggestions but I do not know what if any add-ons or versions you are using so I do not want to confuse you with tmi..

    Let me know the answer to those after you have posted your version info (see under Info for Plugin environment) and I will try to help you some more.

    There is additional information under the Documentation
    The new documentation site allows you to enter a keyword and it will find all the info for that one keyowrd, etc.

    in reply to: Shortcode Broken? #40247
    Cici
    Keymaster

    Hi , Yes that is what Lance is saying…As noted on the Page Template documentation

    ” The revised Default Page Template has eliminated any href of shortcodes in an html string as WordPress 4.2.3 no longer allows that.”

    So if you are still using this: you will have issues   <a href=’mailto:[storepage field=”sl_email”]?subject=Contact from Church Finder Website’>Click Here to Send Email</a>

    <a href='[storepage field=”sl_url”]’>[storepage field=”sl_url”]</a>

    in reply to: Store Locator: Pages – Map is not showing #40220
    Cici
    Keymaster

    Dmitry

    Thanks for getting back to us and for the solution.  If you feel you received fair and timely support and the base plugin is fantastic, please”

    If you like Store Locator Plus please leave a ★★★★★ rating on WordPress.org. A huge thank you from Lance and his fellow code geeks!

     

     

Viewing 25 posts - 2,501 through 2,525 (of 2,699 total)