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Viewing 25 posts - 2,401 through 2,425 (of 2,679 total)
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  • in reply to: Split: Discrete search and results #40974
    Cici
    Keymaster

    OHHH

    ok….

    Order results by is default closest to farthest away.  You want to modify to only show within a certain country?  How are you using the discrete search?   See how to use the discrete search functions in your case by country.

    And you do not want the radius behavior as “always use” under your search settings.

     

    in reply to: Split: Discrete search and results #40971
    Cici
    Keymaster

    My answer confused me…so let me try again:

    Step 1) Check the box At startup “show locations”

    Step 2) If you want 25 then put 25 in the box which you already have in results, otherwise you can change it to less or more…

    That setting under  Results (max  to show) is in conjunction with “show locations at startup”.

    Now refresh and check your front end, is it now showing a max of 25?

    in reply to: Split: Discrete search and results #40969
    Cici
    Keymaster

    Check  “show locations at startup”, those two settings go hand and hand. If you do have show locations at startup set then the other number doesn’t matter.

    Results Panel settings

    Is it coming back with more results then you want after the search or less?

     

    in reply to: Stop SLP from searching abroad #40963
    Cici
    Keymaster

    Hi Dave,

    Did it all work out for you?

    If you like Store Locator Plus please leave a ★★★★★ rating onWordPress.org. A huge thank you from Lance and his fellow code geeks!

    in reply to: Locations not loading. #40962
    Cici
    Keymaster

    Sounds good,  thanks for updating the post!

    If you like Store Locator Plus please leave a ★★★★★ rating on WordPress.org. A huge thank you from Lance and his fellow code geeks!

    in reply to: Locations not importing #40961
    Cici
    Keymaster

    Hi Donald,

    I cannot see what your CSV file format looks like with a screenshot. Here is the documentation about the Datafields and formats.

    Which versions are you running of WP, SLP, ProPAck etc?

    Please provide your Plugin Environment (see Posting guidelines

     

     

    in reply to: Locations not loading. #40959
    Cici
    Keymaster

    Ok, I guess we were typing at same time. I wasnt sure if you meant Loading via PROPACK or the front end…please update Enhanced search as well,

    in reply to: Locations not loading. #40958
    Cici
    Keymaster

    1) Enhanced Search 4.3 will not work with SLP 4.5 ,xx nor ProPack 4.5,. you need to update to at least 4.4. or  purchase the Experience add-on,,(Posting guidelines: check versions )

    2) Do you mean you cant load 276 locations or that they are in Locations panel  but you cant see them on the front end?

    3)   If the latter, what do you have set for your radius,  do you have show locations at start, what is your search criteria set at?   Center map  settings? See those settings in the documentation. 

    4) Troubleshooting INFO

    WP 4.5.2 uses jquery 1.12, as does SLP, but some themes and plugins do not use the correct jquery and that can cause issues with your Maploading etc.

    what is your site url?

    in reply to: Warning: Missing argument 4 for SLPlus #40956
    Cici
    Keymaster

    Hi Rafal

    Latest update to WP, SLP, ? Your theme?

    Could you provide your Plugin Environment (see Posting Guidelines)? Need to know what versions, of SLP and add-ons  and your WP versions, etc. and your site url. ( sometimes we can find the issue using Troubleshooting tools, browser tools)

     

    in reply to: No locations found message #40955
    Cici
    Keymaster

    Hi Rob,

    You can change that No Results found or No locations found Label with the Experience add-on or the Legacy Add-on Enhanced results (legacy which works  as is , will not be upgraded in the future, will be phased out)

    in reply to: Pages #40954
    Cici
    Keymaster

    Hi ,

    If I understand your question,( not sure I do, so let me know if I get this wrong) . You want to create individual store pages with their own permalink and have categories filtered within those store pages:

    As far as  hours etc that are added/included in that field  under the Locations tab ( where you would create store pages as well)  are part of the  Default Pages template pulls from your  store id info that is in the locations database. (See the Pages Documentation)

    The new Power add-on that is in pre-release will allow you to have different categories that work within the Pages with shortcodes. You can review the new documentation about that and see if that is what you re looking for..as mentioned that is in pre release and that feature will be available with the production release later this month.

    Currently Tagalong can be used to create Categories and you can assign to locations, , search by category, have two separate pages in WP that have a short code “only_with_ category = “xxx”

    You might want to review the new docs site as well as the Pages and Taglong Product descriptions.  Power is in pre-release and if you  purchase it an be  tested on your dev site, it is never advised to use Pre releases on live production sites .

    buyers guide

     

    in reply to: Maps don't open in a new Tab #40952
    Cici
    Keymaster

    I inspected your site using Chrome Developer tools and you have an error that is pointing to your  issue.  The first error message “you have included Google Maps API multiple times”  indicates you have another plugin also trying to Load Google MAPS API and this is going to cause a conflict and break your MAP.

    Viewing the directory under  your WP Plugins you have Store Locator Plus (us, it is storel-locator-le) installed and you also have WP-store locator installed.  Both of these plugins load maps and locations amd  are fighting with each other.  You cannot use both at the same time.  You need to decide which plugin you wish to use and deactivate and delete the other.  I have attached a screenshot

    Your error messages”

    js?sensor=false&ver=4.5.2:92 You have included the Google Maps API multiple times on this page. This may cause unexpected errors.Og @ js?sensor=false&ver=4.5.2:92

    jquery.js?ver=1.12.3:4 Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.

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    in reply to: I'm afraid to update SLP due to past fatal errors. #40929
    Cici
    Keymaster

    P.P.S. the developer also suggests, to alleviate any concerns that any WP sites may have about ANY of their plugins ”   a) have a backup,   b) really, really have a backup via VaultPress, c) employ a staging site  – WPEngine is a great hosting company that provides an “easy button” for that sort of thing”

     

    I hope this helps

     

    in reply to: I'm afraid to update SLP due to past fatal errors. #40928
    Cici
    Keymaster

    P.S. I also have updated my ProPack to 4.5 and have not seen any issues on my test site, ditto with the Experience add-on now on 4.5. Sorry, I didnt notice you also had those installed.

    in reply to: I'm afraid to update SLP due to past fatal errors. #40927
    Cici
    Keymaster

    The SLP update tested fine for us and I have not seen any recent reports that the current version called out a fatal error.

    I do not know all those plugins that you are using, nor how your theme is written, but SLP was tested with WP 4.5.2 and uses jquery 1.12.

    I do know  that some people have themes that are not compliant with the new WP versions and that halted the SLP Maps from loading, but there are no fatal errors with SLP 4.5.03  other than the Multisite version that I mentioned (and that is being addressed in 4.5.04 under pre release)

    If you are referring to the slew of reports of fatal errors or failures that occurred with 4.5.01, that has been fixed with SLP 4.5.03.

     

    in reply to: No locations found message #40924
    Cici
    Keymaster

    Please provide your Plugin Environment and site URL ( see Posting Guidelines about what we need to better assist you)

    in reply to: I'm afraid to update SLP due to past fatal errors. #40923
    Cici
    Keymaster

    If you are running a Network Active Multisite through WP, you might want to wait for SLP 4.5.04  which is currently in pre release. If you have a development site, or have backed up your site, or have a staging site  you can load SLP 4.5.04 Pre release (available under Downloads)  and see how it behaves.

    The Regular  production SLP 4.5.03 did not have any update issues, other than what some people reported who were running SLP with add-ons on a Network Active Multisite.  There are reports in the WP multisite forum of other plugins also having issues.

    in reply to: Export + Import Locations #40911
    Cici
    Keymaster

    Could you please provide your plugin environment that would include your versions of both the base plugin and the ProPack versions and any other add-ons. (see posting guidelines)

    The error messages are fairly self explanatory.  If you exported to a csv file and then imported them , were any of the locations duplicates or do you have the same add-ons and fields on your staging site that you have on your live site?

    Most likely your first row in your CSV file that was exported contains the sl_field names…therefore , when you import make sure to  check off First row has data field names: There are check boxes and online docs in the back end

    Skip First Line

    Skip the first line of the import file.

    First Line Has Field Name

    Check this if the first line contains the field names. Text must match the approved field name list.

    The Import instructions

    in reply to: Name for Search fields not appearing #40908
    Cici
    Keymaster

    Hi,

    Are you saying that there is nowhere in your admin panel to change or add the search label verbiage? Or you want to change the label in to show up in the search form box itself? or you want to change it to be  search by Name?

    The screenshot you have I am not sure if that word is what you entered as a search .

    See  under SLP /EXPERIENCE/SEARCH/SEARCH LABEL

    YOU CAN CHANGE what appears in front of the search form box with free plugin but not what would appear as a placeholder within the search form box.  (Documentation)

    If nothing is showing up in the admin panel in your back end  it might need to be translated into your language via  WP Translate or WPML

    If you want additional options for changing the labels as a placeholder within the box search form itself that is a feature in either Experience or Enhanced search add-on.

    If the first is the issue and if you switch to English does the search label in the back end  appear?

    This is how the back end looks for the Search label in English with my site. I added the words address/zipcode and how it appears on front end.

     

     

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    in reply to: wrong km #40879
    Cici
    Keymaster

    We do not set the distances between two points.  That is done through Google Maps API.  You can check your locations LAT/LONG settings and see if Google API geocoded them correctly.  What do you have for add-ons? What is your Plugin Environment?  I could assist you with some suggestions if I knew what add-ons you might be using.. If you do have add-ons  what versions?  you Mixing  Versions , is it e updated to the current version of  SLP.  See the Troubleshooting section

    If you updated to WP 4.5.1 ; Use the debugger, your CSS or theme,  may be breaking the SLP map, see the article HERE: and the WP articles.

    A quick inspect of your site using Chrome developer tools:

    FAILURE Failed to parse SourceMap: http://coldlineliving.it/wp-content/plugins/store-locator-le/css/above_all_01.css.map

    So something, your theme? or another plug-in MAY USING OUTDATED jquery versions which will cause issues and break the map.

    See the tutorial on debugging in Troubleshooting if you need additional help.

    in reply to: (SOLVED!) Latest SLP update breaks WP Multisite! #40866
    Cici
    Keymaster

    As of  SLP 4.5.04 , the Premier subscription will fix any issues with multi sites.   I will send you an email about the network  multi-site license,

    in reply to: Stop SLP from searching abroad #40862
    Cici
    Keymaster

    There are a few ways you can do this.

    Most require the Experience add-on except for the center map at with a lower radius to search.

    There are options that you can use with the Experience Add-on:  discrete search,  append the country behind the scenes to the results (add UK to the append section)  another is to limit the radius with a center map at…and pick the center map at somewhere close to what the central point would be for all your locations. You can add it as a lat/long.  Another way is to have a search label  placeholder, description instructing the site visitor to enter more detail to the address.

    The center map at can be used with the basic plugin, the other features such as discrete search and append is available with the Experience add-on which adds functionality such as” results “order by” , enhanced search..discrete search, and a Widgets add-on that has a search by city, country etc. drop down menus..additional labels (such as enter address, country city,country..free form text)

    For more info on How SLP the search function works. Docs

    The ultimate path would be to use Boundary locations and Google Influenced Guesses but those features are only available to Premier Subscribers.  (Premier release details) The Boundary allows you to have the map be determined by only the locations you have in your locations manager. Google Influenced Guesses will come back with options of where Google thinks you mean (in your example it would show the town in Canada and the town in Scotland) and / or if it does not come back with the right town the customer is searching  they know they need to add the country to their search.

    Add-on Info and documentation links

    in reply to: Exporting Store Locator from old site to new #40831
    Cici
    Keymaster

    @ kristin

    Yes unfortunately, you may need to do a fresh install, there have been many changes and WP is getting stricter as well with security regarding SSL, jquery structure etc. so be careful about using old themes or themes that are not compatible or not using the WP best practices. The SLP author wrote some important articles on the status of updates to WP 4.5.,

    as well as the Malware attacks on WP some time ago.

    Please also note that we have read recent development from Google Chrome stating that CHROME 50 will block non secure sites…they are trying to force everyone to be SSL certified (https)

    Anyone who has a web site should to keep up to date. Any good plugins will keep current with the WP updates and securities and follow the WP best practices.

     

     

    in reply to: Exporting Store Locator from old site to new #40812
    Cici
    Keymaster

    Hi Kristin,

     

    Store Locator Plus version 3.11.20 is no longer supported nor maintained. It was updated to version 4 back in 2013 with numerous posts about the upgrade before it was released.    Here is the article about the update and conversion.

    The Export function exists only as part of Pro Pack. Pro Pack export features became available in 4.2  I believe.

    Pro Pack is currently being released as 4.5 and there is a 4.4.04 still available.

     

    Here is some info under troubleshooting about mixing versions,  as well as configuration settings.

    Unfortunately the free version of the old SLP v 3 is not  compatible with the ProPAck v 4. amd so you wont be able to get the functionality without upgrading the base plugin.   You can try installing SLP 4  if you have the correct versions of PHP , WP etc…and then  purchasing the newer ProPack add-on with the Export feature but without knowing your plugin environment or your domain and server configuration , I cannot be sure it will work for you, you would just have to try it.

    If you decide to do that, please make sure you have a back-up of your site.

     

     

     

     

     

    in reply to: Installing Power #40799
    Cici
    Keymaster

    Hi Toby,

    I replied to your email. If you want to use Power on your development or staging  site go under the General Admin Panel and change SLP Plugin Updates to pre release so you will see the pre releases versions available for updating. . The Power add-on will automatically disable ProPack, Directory builder and Pages if you have those installed. I currently have the latest Power pre release installed it is now at 4.5. alpha 007

    Do not use the Power add-on with your Production (live) site as it is not fully tested and debugged.

    I believe when you purchased that,  the pre release may have  been  alpha 001 or 002, and I had the same issue.  See my email about options if you wanted to sue the add-ons individually on a production site in the meantime.

    Thanks for getting back to me and let us know via the email. I can refund you in the meantime

    Thanks

Viewing 25 posts - 2,401 through 2,425 (of 2,679 total)