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CSS would not change with updates, perhaps you have an older version of SLp or legacy addon?
Could you provide your Plugin Environment so we know what versions and or add-ons you are using?
Thanks
Here is the Bubble layout docs
Distance is a calculation based on radii and location and starts with the search in order to pull and post the results/
https://docs.storelocatorplus.com/blog/results-panel-settings/
The Info Bubble is pulling from the Locations panel info not from the results that are generated after” talking” to Google.
But if there is a way to include it in the future it will be released as part of Premier , currently Premier is 4.7
see tutorial
that may give you some ideas
Ok
I am confused now.
You do not need to download and use ProPack unless you are running OLDER WP version (Power requires 4.4 or higher)
I wasnt suggesting you download an old version of ProPack, you didnt provide your versions or what add-ons you had enabled or WP versions etc, your plugin environment,
, its up to you either use ProPack the current version (4.6.4) or Power version 4.6.xx
Yes, ProPAck was disabled when you updated SLP to 4.5.08 , but as announced with two separate posts in July there was a newer version and it only needed to be re-downloaded from your account.
https://wp.storelocatorplus.com/store-locator-plus-4-5-08-and-related-changes/
SEE VERSIONS
BUT if you have Power on your site. then follow the export instructions. Go to Locations, Management/bulk actions see attached image
The updates were announced back in July a few times, also forum posts and it is in documentation under FAQ
So you have two options.
1) If your site is NOT running version WP 4.4. or higher, download the PROPACK LEGACY from your account, it will be version 4.6.4. It is compatible with latest versions of SLP and can be used on older WP version.
2) If you have WP version 4.4 or higher, download and activate Power. It will auto disable ProPAck and the other Legacy add-ons (see the comparison chart in FAQ) Then go to Locations Management and under BULK actions select export csv
I double checked your account . You have all the Legacy versions of add-ons plus Power plus third party , plus experience add-on. The Export function in Power is under bulk Actions.
Please read about how to export here
If you are saying export function is totally missing with Power and you transferred your site then you may have done something wrong and not transferred all the files,,, read here.
If you have further questions or issues Please provide a screen shot of your Plugin Environment. (see posting guidelines)
As far as moving between sites see this FAQ
.
I Did look at your video
That would be a server issue. Since you have not provided your Plugin environment I cant tell what the issue might be. You can read about options in Docs or troubleshooting.
https://docs.storelocatorplus.com/blog/importing-large-lists-into-store-locator-plus/
https://docs.storelocatorplus.com/blog/troubleshooting-large-scale-exports/
The topics above may say Import or export but it is basically the same info…are you on a shared host, browser limitations, php configuration. etc/
We have clients with 200,000 locations/stores. They load only as fast as Goolge, your browser and Especially your server can load and render the map
See documentation
Terry, I just visited your site again. It is coming along nicely. I used the category and zipcode search and got the location in MT Pleasant SC.
Have you figured out how to move your search layout and results layout around now? Sorry I didn’t get back to you, I had some urgent matters I had to take care of the past few days so haven’t been on a s much
Ok,,,, either that or stop moving around so much.
🙂
If you want to be a tester on the SAAS MY.SLP project see below. I am not sure if they are still looking for testers since they have moved from beta to alpha but check it out.
Not on WordPress?
Check out My Store Locator Plus – now in alpha testing.Please follow posting guidelines and provide the required information.
Also what zoom icon? Is that something you customized or are you referring to Google itself? If it is the sizing in the map, try a different plugin style and see if that resolves it. If your theme is customized look at those settings as well
about ForceLoad, that function was added because of the way some themes are written so it was a work around. So that makes me wonder if it is something in your server configuration or theme, so even unchecking the box may not help. See the section in Troubleshooting about that function. It could be a combination of updates.
The Power add-on is definitely quicker and more efficient and uses less overhead for imports so it might help but the Pro Pack has been tested with version 4.6.4 of SLP and it hasnt stopped working as far as I know. No one has reported it not working and I had no problem with your file but if there is an issue with the remote server uploads only with ProPack, it could take longer to track it down if you have some special configurations or javascript.
If you do want to update to Power send an email to support and ask for a coupon towards it since you already have proPack.
Since there is only one person doing the coding changes/ fixes, to achieve the efficiency he needed , the decision was made to not have 30 add-ons that would require updates and re work every time something in WP or the core plugin or Google API changed. ( See his blog about the add-0ns in December 2015 and March 2016)
I wish I could help more, I am at a loss as to what could be happening. Please keep me informed if you find something in the meantime
It already has the ifset command I believe. I am not an expert at coding. You have started a new topic thank you. Since we are no longer speaking about imports. I have answered some of your questions in your new post.
Yes I see. . I am going to try and get some answers to you, might have Lance do a video tomorrow , he is much better at explaining in tutorials about how to reformat the layouts to be the way you want, he is much better at tutorials than I am.
A couple of things that I can explain a little I hope.
As far as the results. Go to Experience/Results/Functionality
Under functionality Order results by.
If you want them to order alphabetically select name A to Z.
the default is closest farthest and if you have not set your center map at, it will default to the middle of the US…wherever Google decides is the middle of the US. You can have a search by state widgets, see for example on of our premier customers Old Spaghetti factory. They have had Lance do some customization and gone from there.
http://www.osf.com/locations-map/
As far as having categories first in the search you can move the lines in the Search Layout by just copying and pasting it above or below the search element address…In other words, I cut and copied from my twenty sixteen search layout but Above and Beyond also has the same element for category:
Move the line that is slp search element dropdown with label =”category” to be above the search elements for address: So in my Search Layout I now have it here:
<div id=”address_search” class=”slp search_box”>
[slp_search_element dropdown_with_label=”category”]
[slp_search_element add_on location=”second_top”]
If you are using above and beyond you can copy and paste any line to reorder the search box, ditto with the results. Think of it as moving a post it note, just pick it up and move it
<div id=”address_search”>[slp_search_element dropdown_with_label=”category”]
[slp_search_element input_with_label=”name”][slp_search_element input_with_label=”address”][slp_search_element dropdown_with_label=”city”][slp_search_element dropdown_with_label=”state”][slp_search_element dropdown_with_label=”country”][slp_search_element selector_with_label=”tag”]<div class=”search_item”>[slp_search_element dropdown_with_label=”radius”][slp_search_element button=”submit”]</div></div>
etc
okey dokey, I like your site btw, its coming along nicely. Also Lance and I were discussing the location sensor and the SSL cert today and he told me that there is a site to get one free SSL domain cert. It is going to become standard, Google is pushing for it and Safari is following suit. If you are interested you can send us a chat or an email to support. , if you want an invite to the Slack channel please let us know by email, Lance has to set up the invites. It is where I can see the dev notes and private chat if Lance and I are online at same time, some of the dev bitbucket tasks are a little advanced techspeak. But for questions that are for SLP support that the community can benefit from ,we still prefer the forums
Shad,
that was Part of 4.6.2 change if you look at the versions release details”
Recalculate initial distance for all locations on global center map at change.
I recall I had to go back and refresh , change the center map at and lat/ long fallback.
I cannot recall the conversation Lance and I had, but he did explain it to me, but my brains a sieve
Let me know if that fixes your issue. if not can you chat us in SLACK channel?
Hi Shad,
I know Lance did some changes and it was going to effect current customers, I know one of the changes had to do with zoom adjustments. I will go through his notes to me and see what other changes he made.
We have released 4.6.5 today and it will require you to update Experience and Power and Premier. I haven’t announced it yet, been wrapped up with something else atm.
Ill be back with an answer from either me or Lance shortly.
First, what versions and what add-ons are you using?See posting guidelines, aso your url Second is your site https?
Please read the additional information about the location sensor and browsers.
and under FAQ
We cannot recreate your problem, we are using https and the Firefox, chrome and safari browsers work with location sensor.
I HAVE NO IDEA WHEN YOU TRIED THE DEMO BUT THE DEMO IS NOT WORKING AND WE POSTED THIS INFO;
Please continue to be patient as we work with the new server and the folks at WP Ninjas to get our live demo site back online.
If you’ve come to our Store Locator Plus demo site any time in the past month you know we’ve been having some issues keeping it running. The demo site stopped creating “try it out in real time” demo sites back in early August 2016. We filed a support ticket with our demo software provider, WP Ninjas, later that week. After a few emails back-and-forth they logged into our site and saw “nothing wrong”. A patch was released. That didn’t help. We moved the demo site to a new server. No help.
Fast forward to the last week of September, 2016. We decided to “wipe the slate clean”. Today we are rebuilding a brand new site with a clean database on our new PHP7 + nginx server. It should be faster, cleaner, and up-to-date with the latest version of WordPress, Store Locator Plus, and Ninja Demo.
Once we get it booted, get the dials all turned the right way, and run it through a couple of tests we’ll turn it back on. Should be in a few days. We’ll likely even have a few code updates to share with the WP Ninja folks before we’re done.
In the meantime you can check out our YouTube Channel, our Documentation site, and our SLP Store.
Please provide the information per posting guidelines so that we can better assist you. The first thing in posting guidelines is Make sure you have updated versions. See the versions list second we need your plugin environment with add-ons, do you have add-ons, what version of WP etc , also site url
I do not know how your other plugins may interact with SLP or if there is something else going on. If you think there is a conflict, follow the troubleshooting guideline and debug the WP plugins.
Could you please provide the information requested in the Posting Guidelines so that we can better advise you. A screenshot of your Plugin Environment is most useful as well as your site url that has the location Search page is helpful.
Check your Map zoom adjustments and center map at
Also there are results area to search, the radius and the amount to show.
See also Radius behavior and results documentation
I do not know if you have any add-ons, once you provide the above info we can be a little more specific
The new dosc site page.
Search categories in keywords to find all the posts about the feature
Here is an older documentation page just about “Tagalong” , same thing as Categories. It is more intrinsic then the new site documentation but the screenshots look different since it is of the older interface, it works the same way.
We will try to add a tutorial later on the SLP you tube channel
There are a few other tutorials on the SLP You Tube channel that you may find useful.
This is the Power 4.6.3 tutorial and the directory function might help you think outside of the box of some of the things you are trying to do.
There is also this tutorial that shows how to use the cascading dropdowns. It references the Premier functionality of having multiple dropdowns in a table with parent child, but you can ignore that part if it doesn’t apply to what you are doing.
Terry the link you sent me shows the front end but not the back end. Are you saying the locations were added and you can see them in the Locations Management Panel but not on front end?
If that is the situation you need to look at your settings under Experience. For instance when I clicked on your first site, Steiner it redirected me to another page that had different pins and markers and another map page. If I recall from your emails. you wanted the location name to be clickable and redirect to a site url (presumably the DR web site).
You have it redirecting to another map page instead .
If this is still in development stage that is fine, but I would have to say that if you are not seeing them on the front end but are seeing them on the back end the issue is that some of your settings are not what you want.
https://docs.storelocatorplus.com/blog/appearance-layouts/
If the issue is that they are not geocoding, then you may be sharing the geocode limitations if you do not have your own API key.
We are getting a few of your questions via forums and a few via piece meal but aren’t quite sure what exactly you are hoping to see as an end product with the site.
Now that you have Power you can have contact field names if you want to do that instead of having their names in description, you can add more shortcodes to display more fields
For instance I see you have the dropdown search by city and also by state and also a search by zip code and also a search by category. You may need to add instructions in the labels to tell the site vistors exactly what they should be choosing, do you want them to search by zip and city and state and category?
I think you can get there , for instance I see all the sites in and around 29464, I can further define search by equine, but not all your locations show up on the initial map. That tells me you do not have a large enough radius under Experience/Results/Initial search radius. You should have that be a large number and also the number to show initially make it a large number.
https://docs.storelocatorplus.com/blog/results-panel-settings/
Or do not show the map until a search had been conducted.
If you can explain exactly what you would like to optimally do we could better assist you.
Did you recheck under Locations after you refreshed your screen?
It can take a minute to upload. If you have double checked could you please provide your site url?
Did you have duplicates handling add? In other words were the locations already in your locations manager and were you updating them. See
https://docs.storelocatorplus.com/blog/csv-import-duplicates-handling/
There are a few more pages in the docs site about imports and CSV file formats etc.
if it said that 302 locations were added I would have to say to refresh your locations and go back and check. It can take a little bit of time to show up if you are not on a dedicated server.
Hello Anna,
Did you update to the latest version of Power to 4.6.4? I believe Lance is working on 4.6.5 of Power now , there was a bug , and it is in beta testing now (You can see it under your account)
Do you have a dev site or a staging site that you can download the pre-release on? You would need to have your site backed up. It is not advised to download a beta pre-release on your live production site. I will put this back on Lances board to take a look at and to see if the 4.6.5 is applicable in your instance.
Thanks
Anna,
Has this issue been resolved with updates or troubleshooting?
It says under the experience tab, not add-on . When you look at the Plugin and click on SLP admin panel, you see tabs across the top, or call them headers…
INFO,LOCATIONS,EXPERIENCE,GENERAL
The section under each Tab or “header” has additional sections in the panel with applicable titles where you find settings in the panel and they are dependent on which add-ons you have installed and activated. If you have experience Add-on you will see additional sections in the panel and you will see what add-on manages that panel
If you had power Add-on you would also see additional tabs,for the headers , Categories and reports. I guess I should change the documentation verbiage.
Question 2, No Category Manager is part of the Power Add-on. Ditto with Tags. See the POWER add-on Product description or refer to the Buyers Guide
By adding to your first question you make this post appear to be less than 24 hours old, please refer to the posting guidelines. Premier customers are answered first then this forum, it can take several days to be answered depending on if I am working that day and if there are other things going on in the developers SCHEDULE. if you “bump”, then your question appears newer than it is, and the order we answer questions is by date
1) Paid support 2) Premier customers forum, 3) Store locator plus forums, then last : email unless it is in reference to a sale inquiry or payments, or is from a paid customization.
I do not know which SLP plugin style nor what your theme is but for Default theme rev 2015 this is what that sections looks like “out of the box”
<div class=”results_row_center_column” id=”slp_center_cell_[slp_location id]” ><span class=”slp_result_address slp_result_street”>[slp_location address]</span><span class=”slp_result_address slp_result_street2″>[slp_location address2]</span>
It looks fine on my site without touching anything in the layout , the second line of the address appears on the second line in the center col. on front end. So if that isnt how it is appearing on your site, It could be your Theme (which may override the layout), or it could be a css rule you have added. I have no way of knowing.
You wuld have to look at your snippets using any browser developer tool to see if your WP theme is creating an issue because of size of box etc.
if you need to , you could put in a <br> somewhere after the line. You have Experience so you can write css rules if you need to correct and override a cell that was inherited by your theme. See the docs site and youtube videos on how to change results, layouts, css etc.
I am attaching the screenshot of how my results with two address lines appears with the above snippet.