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Viewing 25 posts - 2,001 through 2,025 (of 2,695 total)
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  • in reply to: location results colour #44244
    Cici
    Keymaster

    @mitch

    Which colors of what are you trying to change? Fonts? Map? Plugin style? The Plugin style can be changed with the Experience Add-on 

    If you have Experience Add-on you can also add JSON or use Snazzy Maps, there are various color schemes in Plugin Styles and you can change Locator Layouts and add css with Experience add-on.

    Other ideas of what you can do with various add-ons

    https://docs.storelocatorplus.com/blog/category/faq/

    There is a You Tube video on CSS , see the docs sites for links and info about css and the you tune channel

     

    in reply to: location results colour #44221
    Cici
    Keymaster

    Mitch are you using other than English files?

    Advanced Layouts and option tables

    https://docs.storelocatorplus.com/blog/custom-css/

    I’m not experiencing the issues, and my CSS has not changed , but I am not doing anything massive either..

    WP did change something , I know that Lance had to go back in and change something on our site, either due to a WooCommerce , WordPress or JetPack update I saw this in the support about JetPack and WP changes effecting CSS

    https://core.trac.wordpress.org/ticket/38672

    I will mention this to him though.

    Pianni,

    You know about the slugs vs text that are changing to be compatible with the language issues?  I wasnt sure if you were not using Power because of languages or didn’t need it. Lance shot a video here.

    in reply to: #44220
    Cici
    Keymaster

    There are various plugin styles, Beside the Point is one that keeps the map stationary , try different plugin styles with themes .

    in reply to: Map display failure #44219
    Cici
    Keymaster

    Okey dokey,

    If you need help, with the theme or they wont or cant fix it  send an email to support, or check out Cybersprocket labs to see what they would charge you to fix and make your site look awesome again

    in reply to: wrong results with zipcode #44217
    Cici
    Keymaster

    Hi Adrian,

     

    Check your settings. Under Search, Search Address Nearest, current map or Wordlwode.

    Radius behavior, do you have it set to Alwsys use, only use after search or do not use?

    Do you have a Discrete search filter besides append, A drop down search by City for instance?

    A screen shot of your plugin environment and some of the settings on your back end would be helpful.

    Here is some more info on your Functionality to limit results (Such as what is your initial search radius. make it smaller perhaps, number to show initially, do you want to disable the initial directory or show all results at start up ) Are you adding the instructions under results label to enter an address or city for best results etc.

     

    Is your map using a google domain to search from, etc etc.

     

    There are a lot of variables and you may need to go back and read either from the settings in the User Interface in the back end, each line has info tab and links to the docs site.

    https://docs.storelocatorplus.com/blog/results-order-by-display/

    https://docs.storelocatorplus.com/blog/radius-behavior/

    https://docs.storelocatorplus.com/blog/adding-radius-selection-first-entry/

    https://docs.storelocatorplus.com/blog/no-results-found-label/

    https://docs.storelocatorplus.com/blog/search-panel-settings/

    https://docs.storelocatorplus.com/blog/location-search-enhancements/

     

     

     

     

    , radius search

     

    in reply to: Inactive. Geocode to activate #44215
    Cici
    Keymaster

    Hi Gunnar,

    Do not geocode (skip geocoding) when importing is an option and can actually help you to NOT go over your Google Query limit. Pianni and Shad are both correct under Locations/Manage/Bulk actions you can select to geocode all uncoded or select.

    I am more curious as to why they didn’t geocode, unless you had skip geocoding checked  when you imported. I see in your screenshot you did not have any States (bundesland) filled in just cities( stadts) I want to make sure you are following the import docs so that you don’t have any issues going forward.

    If you did not have “Skip geocoding”  turned on it is possible that Google did not have enough information to geocode properly . or that your CSV file did not import correctly, Did you have any States in your csv file? You must have the header rows with the newer versions.  See additional info on Importing large lists

    CSV files

     Geocodes  and inactive geocodes

    Google geocoding errors

    P.S. You do not need a Google Map API key if this is not a new site.  If the site was moved to a new domain or IP address then Google WOULD require you to have a key.   Google query limits will apply in either case, see above Google geocoding errors and links for more info on docs site

    If this info has not helped you please let me know and at that time  if you could provide the site url where the storelocatorplus plugin is loaded, I could take a look , but at this time I do not see any Store Locator Plus plugins loaded under harolds bags. but if you appreciate my support, want me to keep looking, and want to send me one of those bags instead of the site url I would love that.  🙂

     

    in reply to: Searching by Category and then Zip, City or State? #44160
    Cici
    Keymaster

    As far as Experience tab in the toolbar under the SLP admin ui

    https://docs.storelocatorplus.com/blog/q-what-is-meant-by-experience-in-the-user-interface/

    As far as what is in the locator layout.

    Each Plugin Style has different settings. That is why we suggest people use the theme and plugin style that correlate with each other. That Plugin Style you are referring to was specifically designed for NYLOBOARD years ago as part of a large customization project.  It may not have been the best plugin style for what you wanted to do,

    When a customization project comes  to fruition over the years, the specific stylings and layout have been added as  plugin style options.

    Since you now see where your category class is  coming from you can change it . As far as the Tagalong Legend it is included in your style , other styles you have to add the tagalong legend shortcode.

    The Tagalong legend is derived whatever markers you added to identify those categories,  See docs about that as well

    https://docs.storelocatorplus.com/blog/store-and-category-manager/

     

    it is virtually impossible for me to change all my settings to try and match your since I have different WP themes, different settings

    There are documentation links in the back end on the right side, the world. You have to go to the docs site.

    The docs site is easily searchable by product, by keyword, by questions , by tags  and also there is a menu

    https://docs.storelocatorplus.com/?s=power

    The add-ons especially Power is for the  Advanced users. It is assumed probably wrongly assumed that anyone using Taxonomies and Power has more than a rudimentary understanding of WordPress, Html, js, and css.

    Please research the docs site, also there is still some content on the Old DOCS site, the screenshots and reference will not necessarily make sense, but perhaps you need extra help and need to request a paid support  from  Cybersprocket labs.

    We do not portend to have an entire website specifically fine tuned for each industry with the use of a couple of add-ons for the general public. Most customization projects range anywhere from 1,000 to 3,000

     

    in reply to: Error with Update 4.7 #44159
    Cici
    Keymaster

    P.S. You must update SLP to 4.7 as well

    In addition, inspecting your site, you are using more than one  Locator Plugin. You can’t use both Store Locator Plus and WP Store Locator.  It will totally mess with your site , cause the site to be very slow, and loading  your Maps to be an issue, the calls to google from two store locators is causing  Google to be very confused as witnessed by quite a few Error messages on your site.

    See error messages,

    Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400jquery.js?ver=1.12.4:4 Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.send @ jquery.js?ver=1.12.4:4onloadwff.js:1402 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400(anonymous function) @ onloadwff.js:1402

    jquery.js?ver=1.12.4:5 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400(anonymous function) @ jquery.js?ver=1.12.4:5onloadwff.js:452 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400lpIsVisible @ onloadwff.js:452

    common.js:251 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400_.hw.B @ common.js:251

    js?language=en&region=US&ver=4.6.4:78 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400_.Af @ js?language=en&region=US&ver=4.6.4:78

    (index):1 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400

    controls.js:36 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400_.rL @ controls.js:36

    util.js:210 Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keysSA.j @ util.js:210

    (index):1 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400

    jquery.js?ver=1.12.4:4 XHR finished loading: HEAD “http://woofgangbakery.com/wp-content/plugins/store-locator-le/images/icons/bulb_pink.png”.send @ jquery.js?ver=1.12.4:4ajax @ jquery.js?ver=1.12.4:4__init @ slp.js?ver=4.6.4:189slp_Marker @ slp.js?ver=4.6.4:223putMarkers @ slp.js?ver=4.6.4:545process_ajax_response @ slp.js?ver=4.6.4:882(anonymous function) @ slp.js?ver=4.6.4:1428i @ jquery.js?ver=1.12.4:2fireWith @ jquery.js?ver=1.12.4:2y @ jquery.js?ver=1.12.4:4c @ jquery.js?ver=1.12.4:4

    jquery.js?ver=1.12.4:3 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400Sa @ jquery.js?ver=1.12.4:3css @ jquery.js?ver=1.12.4:3get @ jquery.js?ver=1.12.4:3css @ jquery.js?ver=1.12.4:3(anonymous function) @ jquery.js?ver=1.12.4:5Y @ jquery.js?ver=1.12.4:3n.fn.(anonymous function) @ jquery.js?ver=1.12.4:5(anonymous function) @ ultimate.min.js?ver=3.16.1:3each @ jquery.js?ver=1.12.4:2each @ jquery.js?ver=1.12.4:2(anonymous function) @ ultimate.min.js?ver=3.16.1:3dispatch @ jquery.js?ver=1.12.4:3r.handle @ jquery.js?ver=1.12.4:3

    in reply to: Error with Update 4.7 #44158
    Cici
    Keymaster

    I had to deactivate my add-on a couple of times and then re-activate it.

     

    BUT I see your error is  referencing Multi Map, multi map should be deactivated and  deleted, it is unstable and is no longer being updated nor included with any bundles or subscriptions.

    Please try that and let me know, if you could provide your plugin environment and website url in future posts we could shed some light and look into it further

    in reply to: Searching by Category and then Zip, City or State? #44140
    Cici
    Keymaster

    Go to Search/ Labels/Search Box title

     

    Look at all the labels under Search , do you have one with the verbiage View All?

     

    Also look at the Find Button, or can you give me a url link to your page so i can look at it?

    in reply to: Searching by Category and then Zip, City or State? #44137
    Cici
    Keymaster

    When you go to your site page, using browser tools click on Inspect/ look at elements, what is the line ?
    For instance if I hover over a line in my results I see this under elements using Chrome/ right click Inspect

     

    
    
    <div id="addy_in_city" class="search_item es_category_selector"><label for="addressInputCity">City</label><select id="addressInputCity" name="addressInputCity" onchange="">
    
    <option value="">--Search By City--</option>
    
    &nbsp;
    
    /select><input name="city_selector_discrete" type="hidden" value="1" /></div>
    
    
    in reply to: Searching by Category and then Zip, City or State? #44136
    Cici
    Keymaster

    Are you saying view all is a hyperlink? I don’t see that on my Above and beyond layout anywhere…Is it part of your category search. I no longer have your plugin environment so I am going back to all the forum questions…is it part of the Category legend or under view the CSS or locator layout? I do not see it under search layout when I change to the above and beyond.

    in reply to: Searching by Category and then Zip, City or State? #44133
    Cici
    Keymaster

    Im not sure where you got the view all. But look under Categories / Labels
    What do you have for Any? or selector?

    in reply to: Searching by Category and then Zip, City or State? #44132
    Cici
    Keymaster

    As far as the search, The search by states,

    if you want a search drop down they are already alphabetical , you can use the Widgets search by state .

    in reply to: Searching by Category and then Zip, City or State? #44129
    Cici
    Keymaster

    Terry,

    I think between the emails and the forums I have tried to explain pretty much everything  you are looking for, each time you are asking to do something else in addition , I did not see anything about having your states alphabetical.  You asked about changing the results layout, about import functionality, about categories . I appreciate that you are taking more time than  you would like to but you have a lot of variables that you want to change and that require extensive knowledge of CSS and HTML.  Either that or you select a pre-built plugin style to go with your theme. Not one size fits all.

    As far as the view all that is a CSS, you should watch the video on CSS.

    We do not have a function to display alphabetically by state, you can see all the options on how to display the results and order them and change them so it may take thinking outside of the box..  if you want to do something like that you could  assign and rank each location by giving all the states a rank . How to order results is in documentation.

    The SLP add-ons  provides the tools but if a site wants customization then the developer gets involved and that is time and money.   There is no way to have a one size fits all , behind the scenes there are complex set of  if/ then algorithms. and interactive settings. The developer is adding more results interactions in Premier. Anything new as in features and functionality  is added in Premier.

    There are new tutorials and a  new Premier release that may help you decide how you want to move forward or give you ideas of a work around. .

    in reply to: Map display failure #44127
    Cici
    Keymaster

    It is your theme. You have a lot of failures and most likely it is not using latest jquery versions required by WP and SLP.

    The screenshot I have attached is from your site and it shows all the failures, they all point to bootstrap. I would contact the author of that theme or plugin

    Troubleshooting Java script and Jquery

    in reply to: location results colour #44126
    Cici
    Keymaster

    CSS would not change with updates, perhaps you have an older version of SLp or  legacy addon?

    Could you provide your Plugin Environment so we know what versions and or add-ons you are using?

     

    Thanks

    in reply to: Display Distance in Bubble Layout #44124
    Cici
    Keymaster

    Here is the Bubble layout docs

    Distance is a calculation based on radii and location and starts with the search in order to pull and post the results/

    https://docs.storelocatorplus.com/blog/results-panel-settings/

    The Info Bubble is pulling from the Locations panel info not from the results  that are generated after” talking” to Google.

    But if there is a way to include it in the future it will be released as part of Premier , currently Premier is 4.7

    see tutorial

    that may give you some ideas

     

    in reply to: Export Locations #44119
    Cici
    Keymaster

    Ok

    I am confused now.

    You do not need to download and use ProPack unless you are running OLDER WP version (Power requires 4.4 or higher)

    I wasnt suggesting you download an old version of ProPack, you didnt provide your versions or what add-ons you had enabled or WP versions etc, your plugin environment,

    , its up to you  either use ProPack the current version (4.6.4) or Power version 4.6.xx

    Yes,  ProPAck was disabled when you updated  SLP to  4.5.08 ,  but as announced with  two separate posts in July there was a newer version and  it  only needed to be re-downloaded from your account.

    https://wp.storelocatorplus.com/store-locator-plus-4-5-08-and-related-changes/

    SEE  VERSIONS

    BUT if you have Power on your site. then follow the export instructions. Go to Locations, Management/bulk actions see attached image

    The updates were  announced back in July a few times, also forum posts and it is in documentation under FAQ

    So you have two options.

    1) If your site is NOT running version WP 4.4. or higher, download the PROPACK  LEGACY from your account, it will be version 4.6.4.  It is compatible with latest versions of SLP and can be used on older WP version.

    2) If you have WP version 4.4 or higher, download and activate Power. It will auto disable ProPAck and the other Legacy add-ons (see the comparison chart in FAQ)  Then go to Locations Management and under BULK actions select export csv

    I double checked your account .  You have all the Legacy versions of add-ons plus Power plus third party , plus experience add-on. The Export function in Power  is under bulk Actions.

    Please read about how to export here

    If you are saying export function is totally missing with Power and you transferred your site then you may have done something wrong and not transferred all the files,,, read here. 

    If you have further questions or issues Please provide a screen shot of your Plugin Environment.  (see posting guidelines)

     

    As far as moving between sites see this FAQ

     

    .

    in reply to: Searching by Category and then Zip, City or State? #44084
    Cici
    Keymaster

    I Did look at your video

     

    in reply to: number of stores #44083
    Cici
    Keymaster

    That would be a server issue. Since you have not provided your Plugin environment I cant tell what the issue might be.  You can read about options in Docs or troubleshooting.

     

    https://docs.storelocatorplus.com/blog/importing-large-lists-into-store-locator-plus/

    https://docs.storelocatorplus.com/blog/troubleshooting-large-scale-exports/

     

    The topics above  may say Import or export but it is basically the same info…are you on a shared host, browser limitations, php configuration. etc/

    We have clients with 200,000 locations/stores.  They load only as fast as Goolge, your browser and Especially your server can load and render the map

     

    See documentation

    in reply to: Power Add-on Import Feature Frustration #44061
    Cici
    Keymaster

    Terry, I just visited your site again. It is coming along nicely. I used the category and zipcode search and got the location in MT Pleasant SC.

    Have you figured out how to move your search layout and results layout around now?  Sorry  I didn’t get back to you, I had some urgent matters I had to take care of the past few days so haven’t been on a s much

    in reply to: Geolocalisation bug map reload on Firefox #44060
    Cici
    Keymaster

    Ok,,,, either that or stop moving around so much.

    🙂

    If you  want to be a  tester on the SAAS MY.SLP project see below. I am not sure if they are still looking for testers since they have moved from beta to alpha but check it out.

    Not on WordPress?
    Check out My Store Locator Plus – now in alpha testing.

    in reply to: Zoom google icon #44058
    Cici
    Keymaster

    Please follow posting guidelines and provide the required information.

    Also what zoom icon? Is that something you customized or are you referring to Google itself? If it is the sizing in the map, try a different plugin style and see if that resolves it. If your theme is customized look at those settings as well

     

     

    in reply to: Import not working #44057
    Cici
    Keymaster

    about ForceLoad, that function was added because of the way some themes are written so it was a work around. So that makes me wonder if it is something  in your  server configuration or theme, so even unchecking the box may not help. See the section in Troubleshooting about that function. It could be a combination of updates.

    The Power add-on is definitely quicker and more efficient and uses less overhead for imports so it might help but the Pro Pack has been tested with  version 4.6.4 of SLP and it hasnt stopped working as far as I know. No one has reported it not working and  I had no problem with your file but if there is an issue with the remote server uploads only with ProPack,  it  could take longer to track it down if you have some special configurations or javascript.

    If you do want to update to Power send an email to support and ask for a coupon towards it since you already have proPack.

    Since there is only one person doing the coding changes/ fixes, to achieve the efficiency he needed , the decision was made to not have  30 add-ons that would require updates and re work every time something in WP or the core plugin or Google API changed.  ( See his blog about the add-0ns in December 2015 and  March 2016)

    I wish I could help more, I am at a loss as to what could be happening.   Please keep me informed if you find something  in the meantime

Viewing 25 posts - 2,001 through 2,025 (of 2,695 total)