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  • in reply to: Error with Update 4.7 #44159
    Cici
    Keymaster

    P.S. You must update SLP to 4.7 as well

    In addition, inspecting your site, you are using more than one  Locator Plugin. You can’t use both Store Locator Plus and WP Store Locator.  It will totally mess with your site , cause the site to be very slow, and loading  your Maps to be an issue, the calls to google from two store locators is causing  Google to be very confused as witnessed by quite a few Error messages on your site.

    See error messages,

    Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400jquery.js?ver=1.12.4:4 Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.send @ jquery.js?ver=1.12.4:4onloadwff.js:1402 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400(anonymous function) @ onloadwff.js:1402

    jquery.js?ver=1.12.4:5 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400(anonymous function) @ jquery.js?ver=1.12.4:5onloadwff.js:452 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400lpIsVisible @ onloadwff.js:452

    common.js:251 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400_.hw.B @ common.js:251

    js?language=en&region=US&ver=4.6.4:78 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400_.Af @ js?language=en&region=US&ver=4.6.4:78

    (index):1 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400

    controls.js:36 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400_.rL @ controls.js:36

    util.js:210 Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keysSA.j @ util.js:210

    (index):1 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400

    jquery.js?ver=1.12.4:4 XHR finished loading: HEAD “http://woofgangbakery.com/wp-content/plugins/store-locator-le/images/icons/bulb_pink.png”.send @ jquery.js?ver=1.12.4:4ajax @ jquery.js?ver=1.12.4:4__init @ slp.js?ver=4.6.4:189slp_Marker @ slp.js?ver=4.6.4:223putMarkers @ slp.js?ver=4.6.4:545process_ajax_response @ slp.js?ver=4.6.4:882(anonymous function) @ slp.js?ver=4.6.4:1428i @ jquery.js?ver=1.12.4:2fireWith @ jquery.js?ver=1.12.4:2y @ jquery.js?ver=1.12.4:4c @ jquery.js?ver=1.12.4:4

    jquery.js?ver=1.12.4:3 Failed to decode downloaded font: http://fonts.gstatic.com/stats/Muli/normal/400Sa @ jquery.js?ver=1.12.4:3css @ jquery.js?ver=1.12.4:3get @ jquery.js?ver=1.12.4:3css @ jquery.js?ver=1.12.4:3(anonymous function) @ jquery.js?ver=1.12.4:5Y @ jquery.js?ver=1.12.4:3n.fn.(anonymous function) @ jquery.js?ver=1.12.4:5(anonymous function) @ ultimate.min.js?ver=3.16.1:3each @ jquery.js?ver=1.12.4:2each @ jquery.js?ver=1.12.4:2(anonymous function) @ ultimate.min.js?ver=3.16.1:3dispatch @ jquery.js?ver=1.12.4:3r.handle @ jquery.js?ver=1.12.4:3

    in reply to: Error with Update 4.7 #44158
    Cici
    Keymaster

    I had to deactivate my add-on a couple of times and then re-activate it.

     

    BUT I see your error is  referencing Multi Map, multi map should be deactivated and  deleted, it is unstable and is no longer being updated nor included with any bundles or subscriptions.

    Please try that and let me know, if you could provide your plugin environment and website url in future posts we could shed some light and look into it further

    in reply to: Searching by Category and then Zip, City or State? #44140
    Cici
    Keymaster

    Go to Search/ Labels/Search Box title

     

    Look at all the labels under Search , do you have one with the verbiage View All?

     

    Also look at the Find Button, or can you give me a url link to your page so i can look at it?

    in reply to: Searching by Category and then Zip, City or State? #44137
    Cici
    Keymaster

    When you go to your site page, using browser tools click on Inspect/ look at elements, what is the line ?
    For instance if I hover over a line in my results I see this under elements using Chrome/ right click Inspect

     

    
    
    <div id="addy_in_city" class="search_item es_category_selector"><label for="addressInputCity">City</label><select id="addressInputCity" name="addressInputCity" onchange="">
    
    <option value="">--Search By City--</option>
    
    &nbsp;
    
    /select><input name="city_selector_discrete" type="hidden" value="1" /></div>
    
    
    in reply to: Searching by Category and then Zip, City or State? #44136
    Cici
    Keymaster

    Are you saying view all is a hyperlink? I don’t see that on my Above and beyond layout anywhere…Is it part of your category search. I no longer have your plugin environment so I am going back to all the forum questions…is it part of the Category legend or under view the CSS or locator layout? I do not see it under search layout when I change to the above and beyond.

    in reply to: Searching by Category and then Zip, City or State? #44133
    Cici
    Keymaster

    Im not sure where you got the view all. But look under Categories / Labels
    What do you have for Any? or selector?

    in reply to: Searching by Category and then Zip, City or State? #44132
    Cici
    Keymaster

    As far as the search, The search by states,

    if you want a search drop down they are already alphabetical , you can use the Widgets search by state .

    in reply to: Searching by Category and then Zip, City or State? #44129
    Cici
    Keymaster

    Terry,

    I think between the emails and the forums I have tried to explain pretty much everything  you are looking for, each time you are asking to do something else in addition , I did not see anything about having your states alphabetical.  You asked about changing the results layout, about import functionality, about categories . I appreciate that you are taking more time than  you would like to but you have a lot of variables that you want to change and that require extensive knowledge of CSS and HTML.  Either that or you select a pre-built plugin style to go with your theme. Not one size fits all.

    As far as the view all that is a CSS, you should watch the video on CSS.

    We do not have a function to display alphabetically by state, you can see all the options on how to display the results and order them and change them so it may take thinking outside of the box..  if you want to do something like that you could  assign and rank each location by giving all the states a rank . How to order results is in documentation.

    The SLP add-ons  provides the tools but if a site wants customization then the developer gets involved and that is time and money.   There is no way to have a one size fits all , behind the scenes there are complex set of  if/ then algorithms. and interactive settings. The developer is adding more results interactions in Premier. Anything new as in features and functionality  is added in Premier.

    There are new tutorials and a  new Premier release that may help you decide how you want to move forward or give you ideas of a work around. .

    in reply to: Map display failure #44127
    Cici
    Keymaster

    It is your theme. You have a lot of failures and most likely it is not using latest jquery versions required by WP and SLP.

    The screenshot I have attached is from your site and it shows all the failures, they all point to bootstrap. I would contact the author of that theme or plugin

    Troubleshooting Java script and Jquery

    in reply to: location results colour #44126
    Cici
    Keymaster

    CSS would not change with updates, perhaps you have an older version of SLp or  legacy addon?

    Could you provide your Plugin Environment so we know what versions and or add-ons you are using?

     

    Thanks

    in reply to: Display Distance in Bubble Layout #44124
    Cici
    Keymaster

    Here is the Bubble layout docs

    Distance is a calculation based on radii and location and starts with the search in order to pull and post the results/

    https://docs.storelocatorplus.com/blog/results-panel-settings/

    The Info Bubble is pulling from the Locations panel info not from the results  that are generated after” talking” to Google.

    But if there is a way to include it in the future it will be released as part of Premier , currently Premier is 4.7

    see tutorial

    that may give you some ideas

     

    in reply to: Export Locations #44119
    Cici
    Keymaster

    Ok

    I am confused now.

    You do not need to download and use ProPack unless you are running OLDER WP version (Power requires 4.4 or higher)

    I wasnt suggesting you download an old version of ProPack, you didnt provide your versions or what add-ons you had enabled or WP versions etc, your plugin environment,

    , its up to you  either use ProPack the current version (4.6.4) or Power version 4.6.xx

    Yes,  ProPAck was disabled when you updated  SLP to  4.5.08 ,  but as announced with  two separate posts in July there was a newer version and  it  only needed to be re-downloaded from your account.

    https://wp.storelocatorplus.com/store-locator-plus-4-5-08-and-related-changes/

    SEE  VERSIONS

    BUT if you have Power on your site. then follow the export instructions. Go to Locations, Management/bulk actions see attached image

    The updates were  announced back in July a few times, also forum posts and it is in documentation under FAQ

    So you have two options.

    1) If your site is NOT running version WP 4.4. or higher, download the PROPACK  LEGACY from your account, it will be version 4.6.4.  It is compatible with latest versions of SLP and can be used on older WP version.

    2) If you have WP version 4.4 or higher, download and activate Power. It will auto disable ProPAck and the other Legacy add-ons (see the comparison chart in FAQ)  Then go to Locations Management and under BULK actions select export csv

    I double checked your account .  You have all the Legacy versions of add-ons plus Power plus third party , plus experience add-on. The Export function in Power  is under bulk Actions.

    Please read about how to export here

    If you are saying export function is totally missing with Power and you transferred your site then you may have done something wrong and not transferred all the files,,, read here. 

    If you have further questions or issues Please provide a screen shot of your Plugin Environment.  (see posting guidelines)

     

    As far as moving between sites see this FAQ

     

    .

    in reply to: Searching by Category and then Zip, City or State? #44084
    Cici
    Keymaster

    I Did look at your video

     

    in reply to: number of stores #44083
    Cici
    Keymaster

    That would be a server issue. Since you have not provided your Plugin environment I cant tell what the issue might be.  You can read about options in Docs or troubleshooting.

     

    https://docs.storelocatorplus.com/blog/importing-large-lists-into-store-locator-plus/

    https://docs.storelocatorplus.com/blog/troubleshooting-large-scale-exports/

     

    The topics above  may say Import or export but it is basically the same info…are you on a shared host, browser limitations, php configuration. etc/

    We have clients with 200,000 locations/stores.  They load only as fast as Goolge, your browser and Especially your server can load and render the map

     

    See documentation

    in reply to: Power Add-on Import Feature Frustration #44061
    Cici
    Keymaster

    Terry, I just visited your site again. It is coming along nicely. I used the category and zipcode search and got the location in MT Pleasant SC.

    Have you figured out how to move your search layout and results layout around now?  Sorry  I didn’t get back to you, I had some urgent matters I had to take care of the past few days so haven’t been on a s much

    in reply to: Geolocalisation bug map reload on Firefox #44060
    Cici
    Keymaster

    Ok,,,, either that or stop moving around so much.

    🙂

    If you  want to be a  tester on the SAAS MY.SLP project see below. I am not sure if they are still looking for testers since they have moved from beta to alpha but check it out.

    Not on WordPress?
    Check out My Store Locator Plus – now in alpha testing.

    in reply to: Zoom google icon #44058
    Cici
    Keymaster

    Please follow posting guidelines and provide the required information.

    Also what zoom icon? Is that something you customized or are you referring to Google itself? If it is the sizing in the map, try a different plugin style and see if that resolves it. If your theme is customized look at those settings as well

     

     

    in reply to: Import not working #44057
    Cici
    Keymaster

    about ForceLoad, that function was added because of the way some themes are written so it was a work around. So that makes me wonder if it is something  in your  server configuration or theme, so even unchecking the box may not help. See the section in Troubleshooting about that function. It could be a combination of updates.

    The Power add-on is definitely quicker and more efficient and uses less overhead for imports so it might help but the Pro Pack has been tested with  version 4.6.4 of SLP and it hasnt stopped working as far as I know. No one has reported it not working and  I had no problem with your file but if there is an issue with the remote server uploads only with ProPack,  it  could take longer to track it down if you have some special configurations or javascript.

    If you do want to update to Power send an email to support and ask for a coupon towards it since you already have proPack.

    Since there is only one person doing the coding changes/ fixes, to achieve the efficiency he needed , the decision was made to not have  30 add-ons that would require updates and re work every time something in WP or the core plugin or Google API changed.  ( See his blog about the add-0ns in December 2015 and  March 2016)

    I wish I could help more, I am at a loss as to what could be happening.   Please keep me informed if you find something  in the meantime

    in reply to: Power Add-on Import Feature Frustration #44044
    Cici
    Keymaster

    It already has the ifset command I believe. I am not an expert at coding. You have started a new topic thank you. Since we are no longer speaking about imports. I have answered some of your questions in your new post.

    in reply to: Searching by Category and then Zip, City or State? #44043
    Cici
    Keymaster

    Yes I see. . I am going to try and get some answers to you, might have Lance do a video tomorrow , he is much better at explaining in tutorials about how to reformat the layouts to be the way you want, he is much better at tutorials than I am.

    A couple of things that I can explain a little I hope.

    As far as the results. Go to Experience/Results/Functionality

    Under functionality Order results by.

    If you want them to order alphabetically select name A to Z.

    the default is closest farthest and if you have not set your center map at, it will default to the middle of the US…wherever Google decides is the middle of the US. You can have a search by state widgets, see for example on of our premier customers Old Spaghetti factory. They have had Lance do some customization and gone from there.

    http://www.osf.com/locations-map/

     

    As far as having categories first in the search you can move the lines in the Search Layout by just copying and pasting it above or below the search element address…In other words, I cut and copied from my twenty sixteen search layout but Above and Beyond also has the same element for category:

    Move the line that is slp search element dropdown with label =”category” to be above the search elements for address: So in my Search Layout I now have it here:

    <div id=”address_search” class=”slp search_box”>

    [slp_search_element dropdown_with_label=”category”]

    [slp_search_element add_on location=”second_top”]

    If you are using above and beyond you can copy and paste any line to reorder the search box, ditto with the results. Think of it as moving a post it note, just pick it up and move it

    <div id=”address_search”>[slp_search_element dropdown_with_label=”category”]

    [slp_search_element input_with_label=”name”][slp_search_element input_with_label=”address”][slp_search_element dropdown_with_label=”city”][slp_search_element dropdown_with_label=”state”][slp_search_element dropdown_with_label=”country”][slp_search_element selector_with_label=”tag”]<div class=”search_item”>[slp_search_element dropdown_with_label=”radius”][slp_search_element button=”submit”]</div></div>

     

    etc

     

    in reply to: Easy One – Current Location #44041
    Cici
    Keymaster

    okey dokey, I like your site btw, its coming along nicely. Also Lance and I were discussing the location sensor and the SSL cert today and he told me that there is a site to get one free SSL domain cert. It is going to become standard, Google is pushing for it and Safari is following suit. If you are interested you can send us a chat or an email to support. , if you want an invite to the Slack channel please let us know by email, Lance has to set up the invites. It is where I can see the dev notes and private chat if Lance and I are online at same time, some of the dev bitbucket tasks are a little advanced techspeak.  But for questions that are for SLP support that the community can benefit from ,we still prefer the forums

    Cici
    Keymaster

    Shad,

    that was Part of 4.6.2 change if you look at the versions release details”

    Recalculate initial distance for all locations on global center map at change.

    I recall I had to go back and refresh , change the center map at and lat/ long fallback.

    I cannot recall the conversation Lance and I had, but he did explain it to me, but my brains a sieve

    Let me know if that fixes your issue. if not can you chat us in SLACK channel?

     

    Cici
    Keymaster

    Hi Shad,

    I know Lance did some changes and it was going to effect current customers, I know one of the changes had to do with zoom adjustments.  I will go through his notes to me and see what other changes he made.

    We have released 4.6.5 today and it will require you to update Experience and Power and Premier. I haven’t announced it yet, been wrapped up with something else atm.

    Ill be back with an answer from either me or Lance shortly.

    in reply to: Geolocalisation bug map reload on Firefox #44028
    Cici
    Keymaster

    First, what versions and what add-ons are you using?See posting guidelines, aso your url Second is your site https?

    Please read the additional information about the location sensor and browsers.

    and under FAQ

    https://docs.storelocatorplus.com/blog/q-even-when-i-have-the-location-sensor-turned-on-the-results-seem-to-go-to-the-center-of-the-country-why-is-that/

    We cannot recreate your problem, we are using https and the Firefox, chrome and safari browsers work with location sensor.

    I HAVE NO IDEA WHEN YOU TRIED THE DEMO BUT THE DEMO IS NOT WORKING AND WE POSTED THIS INFO;

    Please continue to be patient as we work with the new server and the folks at WP Ninjas to get our live demo site back online.

    If you’ve come to our Store Locator Plus demo site any time in the past month you know we’ve been having some issues keeping it running. The demo site stopped creating “try it out in real time” demo sites back in early August 2016. We filed a support ticket with our demo software provider, WP Ninjas, later that week. After a few emails back-and-forth they logged into our site and saw “nothing wrong”. A patch was released. That didn’t help. We moved the demo site to a new server. No help.

    Fast forward to the last week of September, 2016. We decided to “wipe the slate clean”. Today we are rebuilding a brand new site with a clean database on our new PHP7 + nginx server. It should be faster, cleaner, and up-to-date with the latest version of WordPress, Store Locator Plus, and Ninja Demo.

    Once we get it booted, get the dials all turned the right way, and run it through a couple of tests we’ll turn it back on. Should be in a few days. We’ll likely even have a few code updates to share with the WP Ninja folks before we’re done.

    In the meantime you can check out our YouTube Channel, our Documentation site, and our SLP Store.

    in reply to: Results not working #44021
    Cici
    Keymaster

    Please provide the information per posting guidelines so that we can better assist you. The first thing in posting guidelines is Make sure you have updated versions. See the versions list second we need your plugin environment with add-ons, do you have add-ons, what version of WP etc , also site url

    I do not know how your other plugins may interact with SLP or if there is something else going on.  If you think there is a conflict, follow the troubleshooting guideline and debug the WP plugins.

Viewing 25 posts - 2,001 through 2,025 (of 2,688 total)