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Viewing 25 posts - 1,926 through 1,950 (of 2,699 total)
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  • in reply to: Multiple 'stores' at one address! #44758
    Cici
    Keymaster

    I cannot help you  without the info as requested in the Posting guidleines

    Be aware that the locations map info bubble and resulting markers are Google generated unless you have added specific markers. There is a way to turn off the Google ads, and override markers . See Premier documentation. 

    in reply to: #44756
    Cici
    Keymaster

    Please start NEW forum posts , this post was over 3 years ago. Add-ons and versions have changed s, including the WP versions. Please also refer to the posting guidelines when posting provide the information about your PLUGIN environment This post will be closed and you can re open and submit in future in a new post.

     

    in reply to: 'No locations found' Text will not translate #44755
    Cici
    Keymaster

    Please read the posts from June . The No results found is a label. You enter it as text

    https://docs.storelocatorplus.com/blog/no-results-found-label/

     

     

     

    in reply to: Herschel Nyloboard #44754
    Cici
    Keymaster
    in reply to: Herschel Nyloboard #44753
    Cici
    Keymaster

    The issue is also theme interplay with the plugin style and people have different WordPress themes so they may need to add the important designation.   Quite often a theme takes precedence. My WordPress theme is out of the box generic so I do not usually need to add the  !

    There are new plugin styling options under development for Premier customers only. Lance has been expanding and improving the plugin styles and one click changes for active premier customers and it will be ready for release shortly.  Currently there are so many variations that it can be confusing. Often the SLP plugin styles were developed and were customized for specific paid customization. which the developer then adds as an option for others.

    P.S I was trying to get an answer to you quickly over the weekend , we do not normally work support questions over weekends or holidays, so the quickest way was to give you the links rather then writing out code when I do not have that particular  plug in style nor your theme as part of my site.

     

    Thanks for sharing

    in reply to: Herschel Nyloboard #44741
    Cici
    Keymaster

    Hi Lincoln, Short answer is CSS.

     

    https://docs.storelocatorplus.com/blog/custom-css/

     

    You tube video on CSS

     

     

    Cici
    Keymaster

    That would be a customization.  Map info bubble is determined by Google. If you wish to contact the support contact form customization quote to see what the developer can do, please use the contact form under

    https://wp.storelocatorplus.com/product/customization/

     

    in reply to: Zoom Issue with Map Before/After Search #44722
    Cici
    Keymaster

    If you updated from legacy add-ons previously from your SLP, the initial distance methodology has changed so if youve changed your center map at it is remembering old settings..

    Take these steps

    Try changing your center map at to a new address (any random address in PA).

    2) Go to Locations / Manage and check that the Initial Distance column seems somewhat sane (10 miles not 600 miles). If NOT , please let us know. Especially if you have the latest version of SLP 4.7.2 and all your legacy add ons deactivated and deleted and new add-ons are updated.

    3) Fix your center map address to what you really want.

    4) If you want to be sure it works, re-investigate the Locations / Manage and see that initial distance is still sane.

    5) Check your map.

     

    in reply to: Zoom Issue with Map Before/After Search #44721
    Cici
    Keymaster

    Update Store Locator Plus to 4.7.2.  And then delete and update Experience to 4.7.1

    Cici
    Keymaster

    Are you asking if the result can open in left hand side of the map oir are you referring to the Map info bubble?

    Map info bubble is dictated by Google.

    Is that your site url you are referencing? What is your plugin environment?

    (See posting guidelines for info we need if you are a current customer)

     

    There are help tools and functionality for  layout appearance etc, such as  results interactions and map marker tool kit with Add-ons or the Premier subscription, but I need more info before I can advise you.

     

    in reply to: Display Results By State & City Alphabetically #44707
    Cici
    Keymaster

    No that is not the current functionality. You are asking for a triple play here, that would involve a lot of customization to create the relationships and then also add the Parent child and category.

    I will mention this post to the developer, but if you could send an email to support with details , if it requires a customization quote from the developer he will be tagged.

    in reply to: Split: multisite , languages, WPML #44706
    Cici
    Keymaster

    Hi Dennis,

    I split this post. Please always start a new post and provide your Plugin Environment each time since your posts are weeks apart, and have three or four different subjects it is difficult to follow.  There have been updates since your previous posts as well.

    1) new topic about Languages. That is a WPML subject matter.

    https://docs.storelocatorplus.com/blog/countries-and-languages/

    2) For status of translation using the Translations in WP

    https://translate.wordpress.org/projects/wp-plugins/store-locator-le/stable

    We do not translate the core plugin, that is all done through WordPress. What you are looking for is a multi site language plugin.

     

     

     

    in reply to: Zoom Issue with Map Before/After Search #44704
    Cici
    Keymaster

    Please update to the latest versions of the add-ons and SLP and Premier.

     

    Once you have updated please check back with us.

    in reply to: Map Will Not Display #44688
    Cici
    Keymaster

    If life were just that simple. Moving tables and data over to a new domain requires advanced knowledge of how WordPress works.

     

    See the steps that are needed under the FAQ in Documentation

    https://docs.storelocatorplus.com/blog/q-we-are-developing-a-new-website-and-want-to-move-the-content-can-i-add-the-plug-in-data-we-already-have-into-the-new-website/

     

    in reply to: Display Results By State & City Alphabetically #44687
    Cici
    Keymaster

    To change any of the results layout requires the Experience add-on.

    in reply to: WordPress Themes and Store Locator Plus #44674
    Cici
    Keymaster

    @ Adrienne

    Found this older post by the author, Lance Cleveland, the SLP theme naughty list, and other posts from long ago when he was revamping the plugin over 4 years ago.

    https://wp.storelocatorplus.com/themeforest-and-texturizing-shortcodes/

    I looked at the Bodega theme site and under the Custom Shortcodes, they have  Google Map as part of their core . It is a very limited map tool, but it explains why you had a conflict and required the override , i.e checking turn off SLP Map as you mentioned .    There are so many themes and configurations out there. That is why we ask people to please let us know what themes work well with Store Locator Plus.  Lance  is developing a new Premier theme and additional one click styling. Stay tuned for a post about it soon.

    Good luck on your sites.

    in reply to: Overwrite #44667
    Cici
    Keymaster

    To better assist you please provide your plugin environment information and other info requested in the Posting guidelines

     

    There are documentation links and info in your User interface that explains import, manage locations etc.

    here are some links to assist you in the meantime.

    https://docs.storelocatorplus.com/blog/csv-import-duplicates-handling/

    https://docs.storelocatorplus.com/blog/q-how-does-store-locator-plus-handle-large-location-list-imports/

     

    in reply to: Gray display on intial load #44664
    Cici
    Keymaster

    It is most likely your theme (or another plugin) causing interference. See other posted  questions and answers in the forum about similar issues.  They have all discovered it is their theme. I checked your  site  and it is not using the latest SLP version 4.7.2

    I cannot debug  or test a test site. I see a lot of syntax and reference errors, so its useless for me to try and debug a testing url.  You can  use the WP debugger to find where the conflict is  and send the debug log to us if you need help with it. If you need Lance to login and troubleshoot you will need to use the Paid support option.

    P.S.

    Do you have Forceload Javascript checked as on?

     

    in reply to: Can Not Delete Locations #44658
    Cici
    Keymaster

    Kyle, You have some major javascript and load issues on your site if you are black eagle.

    Outdated jquery. etc. Are you using Pages as well?

     

    Something is blocking various elements of SLP, you may need to try turning things off and on but it looks like you have some special things written into your theme Css that is outdated and not within the WP Codex best practices.

    in reply to: Feature questions #44655
    Cici
    Keymaster

    Umm, Yeah, what “Kyle” said.

    in reply to: Can Not Delete Locations #44649
    Cici
    Keymaster

    P.S. I am confused, did you change domains or your site?  When you say it never worked that creates some concern that you have an issue with your entire site or your site configuration or do you have a multi site? OLD ProPack isnt going to work better than Power, and if you have a conflict , then it is a universal conflict with something else, perhaps another plugin or the server configuration…and you need to be troubleshooting. I would suggest you try the Troubleshooting or send a request to have the developer Log in , that is a paid support option though, so if you are adept at WordPress and javascript or debugging try the WP debugger first.

    Its difficult to advise you if you do not provide your site url. Are using multisite NAM?

     

    in reply to: Can Not Delete Locations #44648
    Cici
    Keymaster

    Need your Plugin info, a screenshot of the Tab under SLP Info/Plugin environment shows us your version of WP as well. Can you provide the URL?

    Are you trying to “duplicate and update” or just delete all?  I sent you an email with screen shot do you have that Bulk, Delete, the APPLY TO ALL button?

    You do not need Janitor for this.  How many locations are being shown on the back end ADMNI panel locations page? 10, 50, 10,ooo? If the page is too big you can reset manage locations under General/Admin/Locations/reset manage

    As far as Duplicate imports, it works for me,  are you using Skip , or update?

    Do you have PAGES turned on or off?

    If you are importing  and want to use the duplicate feature to update existing locations, do you have the sl_id column?\

    Until I hear back, here is some docs info for you.

    DUPLICATES HANDLING

    Importing Large Lists

    POWER DOCS LINKS

     

     

     

    in reply to: Gray results map #44647
    Cici
    Keymaster

    LOL

     

    in reply to: WordPress Themes and Store Locator Plus #44645
    Cici
    Keymaster

    Adrienne Thank you for the update. Your theme developer added the Google MAP API requirement in his code or they always had it and your user was changing the way it was used?  Everyone wants to make their product the best. Unfortunately we cannot strip down SLP so that it is no longer a MAP and LOCATOR plugin that would mean it is not what it is advertised to be. SLP has ALWAYS used javascript and Google  API.  Google never required an  individual site API key before , and  any domains already in existence prior to June 22 2016 were grandfathered and not required to get a Google Map API key.  Regradless if you had two plugins or a theme and a plugin both using the Google API there would be a conflict , now Google is making it obvious , i.e by showing you the ERROR MESSAGES. The  SLP author and developer knew that Google was heading in the direction of requiring MAP API keys and added in the line where you added your Google MAP API key. We keep up to date with any changes to Google geocoding, MAPs, APis jquery , WP codex and requirements because its the business we are in. He has been doing this for many years and is not a fly by night, Many plugins become orphans.

    https://docs.storelocatorplus.com/blog/q-my-map-is-not-showing-up-what-did-i-do-wrong/

    Your theme developer is not in the geocoding and locator  business primarily are they?  Either way,  pointing fingers is futile. We did NOT change the Google MAP API key or how the jquery worked.  Since you are keeping that theme there is not much of an alternative regarding SLP or any other locator /map plugin that uses google MAP API.  We always suggest that any site, (especially one with clients), have back-ups and/or a virtual site to test on before updating themes or plugins. That way you can see what changes will happen and roll back if needed.

     

    Now we are off subject of this post and I will need to close it.

    P.S. If you have multiple clients using SLP,  you  are required to have the Premier Subscription.

    in reply to: WordPress Themes and Store Locator Plus #44629
    Cici
    Keymaster

    Adrienne, I hope that means you are NOT recommending their theme to be used with SLP.  The multiple GOOGLE MAP API errors come directly from Google developer console , not SLP.   If our plugin was generating those error messages (after all it is a geocoding map locator plugin) we would be receiving thousands of emails and complaints.   I believe we addressed this in forum posts, but it is good to know that the Bodega theme has issues. Perhaps there are other plugins that are creating interference.   To test it out, if you have a developer or staging site, or virtual site, try an out of the box theme download from WordPress  and add SLP .  I will guarantee you will not see multiple Google MAP API or grey map issues.  Thanks.

Viewing 25 posts - 1,926 through 1,950 (of 2,699 total)