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Viewing 25 posts - 1,226 through 1,250 (of 2,698 total)
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  • in reply to: Order by shortcode not working #56076
    Cici
    Keymaster

    No Problem,

    I do know there were some things changed in last WP update. It could have effected themes and plugins rendering styles. Let us know if this doesn’t work and I will have the developer address.

    Cici
    Keymaster

    The versions you are using have been updated , they are on 4.9.7

    Are you using exact same name and exact same address  with exact same geocoding lat and long while adding them manually? Something needs to be different for you to add them as separate locations , and not replace the original.  A second address line perhaps, or leaving off the address line , or a number or something different. We have many sites with the same exact name but different locations added, (such as a site that has over 1000 locations with the name of Walmart showing where their products are carried).

    If you are trying to add a location but want different contacts under same location, use the enable contacts.

    With Import you can  check off  add duplicates instead of update or skip.

    If you could provide the purpose or what results you are trying to get from adding exact same location I can assist you better.

    In my screenshot I added exact same name location, I left off the address line so Google would come up with a new lat/long and now I have two Acadias. As noted if you need them to show up in exact same location you will need to differentiate them somehow

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    in reply to: Order by shortcode not working #56070
    Cici
    Keymaster

    If you deactivate the add-ons you should then see an update now and it will update to latest vrsion, if that does not work, yes you can up date manually.

    As far as the multiple shortcodes being utilized The list of short codes available on the docs site and the results layout will impact the results.

    You may need to select a different SLP plugin style. Check your results layout under Settings/results.

    Do you want immediately show locations to show on all of the pages where you are using SLP or just the one page?

    in reply to: Order by shortcode not working #56069
    Cici
    Keymaster

    If you deactivate the add-ons you should then see an update now and it will update to latest vrsion, if that does not work, yes you can up date manually.

    As far as the multiple shortcodes being utilized The list of short codes available on the docs site and the results layout will impact the results.

    You may need to select a different SLP plugin style. Check your results layout under Settings/results.

    Do you want immediately show locations to show on all of the pages where you are using SLP or just the one page?

    in reply to: category can't delete. #56061
    Cici
    Keymaster

    There is something messing up your WordPress admin panel for those checkboxes to just disappear. It is either a bad plugin or your theme not following WP best practices.

    i.e. it is messing up standard checkbox styling on the admin panel.

    turn off other plugins one-by-one until the checkboxes come back

    as a last resort set the theme to a WP standard like Twenty Seventeen.

    If you still have issues see the Debug info from WordPress

    in reply to: category can't delete. #56058
    Cici
    Keymaster

    Tyler, your screenshots are the same but not showing me your Plugin environment

    Could you please provide a screenshot of your plugin environment? and what is the site url ?  Is this a live site or a staging site?

    See posting guidelines.

    But what your screenshots are showing me:
    Your check boxes are missing next to the categories. Something is messed up on your site.

    This is confounding to me.

    This is what the back end of my test site and what the categories screen looks like. See the check boxes next to each category?  Those you would check off to delete.

    And there is a Bulk delete as well.

    Also, curious did you use the import function to import your categories? and did you have a slug assigned?

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    in reply to: Order by shortcode not working #56050
    Cici
    Keymaster

    You need to go to settings under Search, there is a setting under radius behavior. Select either Do not use or only use when entered.

    in reply to: Order by shortcode not working #56049
    Cici
    Keymaster

    You are showing the list from the Word press panels not the plugin environment.

    As shown there are updates to the Add-ons. Since you are running SLP version 4.9.7 you should also update the Power and Experience add-ons to 4.9.7.

    The shortcodes available are shown here and there is an order by store but I do not see the order by =sl_store=”__”
    https://docs.storelocatorplus.com/blog/slplus-shortcode-options/

    I am not sure of your actual question:
    Instead of using multiple shortcodes on your page is there a reason why you are just not using the settingss? What is it that you are trying to obtain? An alphabetical order or a category order or a name order?

    Are you using Pages and is that part of your Page template??

    Also note you have an error . Using any browser tool you can inspect your page and see the error here.

    JQMIGRATE: Migrate is installed, version 1.4.1
    cse.google.com/cse/cse.js?cx= Failed to load resource: the server responded with a status of 404 ()

    in reply to: Store Pages and Pages Menu disappeared #56044
    Cici
    Keymaster

    Delete the Store Pages Legacy Add-on. The Power add-on replaced the Pages and since you have Power you do not need the legacy add-on.

    The Pages menu with Power had moved so it might not be obvious, First set enable pages under General/Server tab. Once you have done that you will see Pages under the SLP logo

    See Documentation for more info.

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    in reply to: Store Pages and Pages Menu disappeared #56041
    Cici
    Keymaster

    Please provide the information requested in the Posting guidelines

    A screenshot of your plugin environment would be very helpful. Also a complete url that has the SLP installed on it.

    Providing this information whenever you post a question saves both  of us valuable time in ascertaining the correct response.

    in reply to: It is taking forever to geocoding location id #56040
    Cici
    Keymaster

    Are you importing to a staging site or live site? Do you have a Google API key?

    I know some developers do not bother getting one for a dev site,Not having one will have a big impact on how fast the geocoding is processed. Googlke is throttling back and slowing down the geocoding if no API key.

    Google has been warning about having APIS since before the grandfather date of June 22, 2016. every iteration or change they make has become more restrictive. (Of course they want everyone to add a pay as you go credit card :just in case” you exceed the daily query limits. ) Without more info about your site configuration etc it is hard to tell.

    in reply to: It is taking forever to geocoding location id #56039
    Cici
    Keymaster

    How many locations are you loading? The geocoding process is impacted by the Google query limits, your server configuration, WP configuration etc.
    I am looking at the Google developers console to see if they have any issues. I am not sure if there is an issue with Google at the moment.

    Here are some other suggestions:

    Under Docs, Large scale imports:

    https://docs.storelocatorplus.com/blog/q-how-does-store-locator-plus-handle-large-location-list-imports/

    https://docs.storelocatorplus.com/blog/importing-large-lists-into-store-locator-plus/

    in reply to: It is taking forever to geocoding location id #56038
    Cici
    Keymaster

    How many locations are you loading? The geocoding process is impacted by the Google query limits, your server configuration, WP configuration etc.
    I am looking at the Google developers console to see if they have any issues. I am not sure if there is an issue with Google at the moment.

    Here are some other suggestions:

    Under Docs, Large scale imports:

    https://docs.storelocatorplus.com/blog/q-how-does-store-locator-plus-handle-large-location-list-imports/

    https://docs.storelocatorplus.com/blog/importing-large-lists-into-store-locator-plus/

    in reply to: Remote file retrieval settings #56033
    Cici
    Keymaster

    If you are still having issues, could you send the public link of the csv file to support e mail and someone (probably me) can test it or can take a look at the data fields.

    The thing about the sl_id….you have to make certain that the sl_id matches what is really in the location panel.

    But if I can see the link in the meantime I will try to test sometime this week

    in reply to: Adding custom field to results #56032
    Cici
    Keymaster

    P.S. Yes you can import it as well the data header name would be extended_data.

    in reply to: Adding custom field to results #56030
    Cici
    Keymaster

    You could do that with the Extended data Manager,  that is a third party add-on  (the author, Debaat has not updated any of his add-ons so I would test it on your staging or dev site first) .   I do have it activated on my test site without issue.  I believe it is available for you under your Premier account downloads

    When you have extended data Manager Installed , it will appear under the General TAB  where you can add new elements.  You can then include the element data under results layout when you have the experience add-on activated

    Here is what you do and where you  can add for data fields

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    in reply to: Remote file retrieval settings #56027
    Cici
    Keymaster

    when you save to google sheet, you mean the CSV file docs correct? So only CSV file should be updating. Plus you might want to clear out the old ones from the media library so that you can isolate any issues. Now I see that WP updated automatically again, so I will have to test and make sure they didnt change anything with WPCRON etc. ugh.

    in reply to: Woo Products Not Seen #56026
    Cici
    Keymaster

    Sorry about the frustration, I had not used the Woocommerce in the past and I was not familiar with it. thanks for looking in documentation, it is very much appreciated. Lance sent out the slack channel invite with login credentials I believe.

    in reply to: Woo Products Not Seen #56023
    Cici
    Keymaster

    The Woo Products import does work, I just tested it and downloaded the csv file with a column header of woo_products. as shown in attached.

    Your invite to slack just went oot

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    in reply to: Woo Products Not Seen #56022
    Cici
    Keymaster

    Hi Jackie, I just made a small import file with a column for woo_products and added the sku in the same column with a colon after the text, the documentation from 2 years ago is misleading. The screenshots are not correct either, I will have to update that page. There is not a separate SKU box as shown. Those screenshots are not accurate. You can import a column for woo products with sku as mentioned.

    Could you tell me what it is you need to do other then import?

    in reply to: Woo Products Not Seen #56014
    Cici
    Keymaster

    Hi Jackie, So i downloaded the Woocommerce and the buy here woocommerce SLP add-on now on a test site. I will test the import function next.

    in reply to: Woo Products Not Seen #56013
    Cici
    Keymaster

    Ok, that documentation is over 2 years old but i believe it uses the Buy Here Woocommerce SLP add-on. I do not have Woocommerce on my site so I cannot test it and have a question in for the developer. Did you download the BuyHere woocommerce add-on which should be available to you under your account downloads?

    The documentation and a video can be found here in the meantime.

     

    in reply to: Remote file retrieval settings #56008
    Cici
    Keymaster

    Thanks for the additional information.

    Note: f you are on a staging/development site you may need to force WP-Cron to run by adding /wp-cron.php to the site address in your browser. Normal production sites should not have any problems with the new import process.

    Also, please see there are new updates to Experience add-on and Power, we are on version 4.9.7  You should update

    A couple of  questions, when you client changes the files, are they saving it as a new  file? If so is that link still public?

    Also are they checking off Duplicate ADD and Not Skip?  When they “change” the list are they adding new locations or just Updating?  what are they changing?

     

     

    in reply to: mobile view issue #56007
    Cici
    Keymaster

    if you need to add CSS to change the layouts and you cannot achieve that by changing to a new gallery style, there are more gallery styles and options with either the EXPERIENCE add-on Or  a Premier subscription.

    Layout  Documentation under Experience.

    The developer customizes new styles for Premier and  as part of his paid customization projects on a regular basis, but since there are so many themes out there, he cannot customize one size fits all  for every one of them.   There are quite a few different gallery styles available to you, but as mentioned the ones that work best with responsive design may require an add-on.

    in reply to: mobile view issue #56006
    Cici
    Keymaster

    if you need to add CSS to change the layouts and you cannot achieve that by changing to a new gallery style, there are more gallery styles and options with either the EXPERIENCE add-on Or  a Premier subscription.

    Layout  Documentation under Experience.

    The developer customizes new styles for Premier and  as part of his paid customization projects on a regular basis, but since there are so many themes out there, he cannot customize one size fits all  for every one of them.   There are quite a few different gallery styles available to you, but as mentioned the ones that work best with responsive design may require an add-on.

Viewing 25 posts - 1,226 through 1,250 (of 2,698 total)