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Viewing 25 posts - 1,226 through 1,250 (of 2,688 total)
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  • in reply to: It is taking forever to geocoding location id #56040
    Cici
    Keymaster

    Are you importing to a staging site or live site? Do you have a Google API key?

    I know some developers do not bother getting one for a dev site,Not having one will have a big impact on how fast the geocoding is processed. Googlke is throttling back and slowing down the geocoding if no API key.

    Google has been warning about having APIS since before the grandfather date of June 22, 2016. every iteration or change they make has become more restrictive. (Of course they want everyone to add a pay as you go credit card :just in case” you exceed the daily query limits. ) Without more info about your site configuration etc it is hard to tell.

    in reply to: It is taking forever to geocoding location id #56039
    Cici
    Keymaster

    How many locations are you loading? The geocoding process is impacted by the Google query limits, your server configuration, WP configuration etc.
    I am looking at the Google developers console to see if they have any issues. I am not sure if there is an issue with Google at the moment.

    Here are some other suggestions:

    Under Docs, Large scale imports:

    https://docs.storelocatorplus.com/blog/q-how-does-store-locator-plus-handle-large-location-list-imports/

    https://docs.storelocatorplus.com/blog/importing-large-lists-into-store-locator-plus/

    in reply to: It is taking forever to geocoding location id #56038
    Cici
    Keymaster

    How many locations are you loading? The geocoding process is impacted by the Google query limits, your server configuration, WP configuration etc.
    I am looking at the Google developers console to see if they have any issues. I am not sure if there is an issue with Google at the moment.

    Here are some other suggestions:

    Under Docs, Large scale imports:

    https://docs.storelocatorplus.com/blog/q-how-does-store-locator-plus-handle-large-location-list-imports/

    https://docs.storelocatorplus.com/blog/importing-large-lists-into-store-locator-plus/

    in reply to: Remote file retrieval settings #56033
    Cici
    Keymaster

    If you are still having issues, could you send the public link of the csv file to support e mail and someone (probably me) can test it or can take a look at the data fields.

    The thing about the sl_id….you have to make certain that the sl_id matches what is really in the location panel.

    But if I can see the link in the meantime I will try to test sometime this week

    in reply to: Adding custom field to results #56032
    Cici
    Keymaster

    P.S. Yes you can import it as well the data header name would be extended_data.

    in reply to: Adding custom field to results #56030
    Cici
    Keymaster

    You could do that with the Extended data Manager,  that is a third party add-on  (the author, Debaat has not updated any of his add-ons so I would test it on your staging or dev site first) .   I do have it activated on my test site without issue.  I believe it is available for you under your Premier account downloads

    When you have extended data Manager Installed , it will appear under the General TAB  where you can add new elements.  You can then include the element data under results layout when you have the experience add-on activated

    Here is what you do and where you  can add for data fields

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    in reply to: Remote file retrieval settings #56027
    Cici
    Keymaster

    when you save to google sheet, you mean the CSV file docs correct? So only CSV file should be updating. Plus you might want to clear out the old ones from the media library so that you can isolate any issues. Now I see that WP updated automatically again, so I will have to test and make sure they didnt change anything with WPCRON etc. ugh.

    in reply to: Woo Products Not Seen #56026
    Cici
    Keymaster

    Sorry about the frustration, I had not used the Woocommerce in the past and I was not familiar with it. thanks for looking in documentation, it is very much appreciated. Lance sent out the slack channel invite with login credentials I believe.

    in reply to: Woo Products Not Seen #56023
    Cici
    Keymaster

    The Woo Products import does work, I just tested it and downloaded the csv file with a column header of woo_products. as shown in attached.

    Your invite to slack just went oot

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    in reply to: Woo Products Not Seen #56022
    Cici
    Keymaster

    Hi Jackie, I just made a small import file with a column for woo_products and added the sku in the same column with a colon after the text, the documentation from 2 years ago is misleading. The screenshots are not correct either, I will have to update that page. There is not a separate SKU box as shown. Those screenshots are not accurate. You can import a column for woo products with sku as mentioned.

    Could you tell me what it is you need to do other then import?

    in reply to: Woo Products Not Seen #56014
    Cici
    Keymaster

    Hi Jackie, So i downloaded the Woocommerce and the buy here woocommerce SLP add-on now on a test site. I will test the import function next.

    in reply to: Woo Products Not Seen #56013
    Cici
    Keymaster

    Ok, that documentation is over 2 years old but i believe it uses the Buy Here Woocommerce SLP add-on. I do not have Woocommerce on my site so I cannot test it and have a question in for the developer. Did you download the BuyHere woocommerce add-on which should be available to you under your account downloads?

    The documentation and a video can be found here in the meantime.

     

    in reply to: Remote file retrieval settings #56008
    Cici
    Keymaster

    Thanks for the additional information.

    Note: f you are on a staging/development site you may need to force WP-Cron to run by adding /wp-cron.php to the site address in your browser. Normal production sites should not have any problems with the new import process.

    Also, please see there are new updates to Experience add-on and Power, we are on version 4.9.7  You should update

    A couple of  questions, when you client changes the files, are they saving it as a new  file? If so is that link still public?

    Also are they checking off Duplicate ADD and Not Skip?  When they “change” the list are they adding new locations or just Updating?  what are they changing?

     

     

    in reply to: mobile view issue #56007
    Cici
    Keymaster

    if you need to add CSS to change the layouts and you cannot achieve that by changing to a new gallery style, there are more gallery styles and options with either the EXPERIENCE add-on Or  a Premier subscription.

    Layout  Documentation under Experience.

    The developer customizes new styles for Premier and  as part of his paid customization projects on a regular basis, but since there are so many themes out there, he cannot customize one size fits all  for every one of them.   There are quite a few different gallery styles available to you, but as mentioned the ones that work best with responsive design may require an add-on.

    in reply to: mobile view issue #56006
    Cici
    Keymaster

    if you need to add CSS to change the layouts and you cannot achieve that by changing to a new gallery style, there are more gallery styles and options with either the EXPERIENCE add-on Or  a Premier subscription.

    Layout  Documentation under Experience.

    The developer customizes new styles for Premier and  as part of his paid customization projects on a regular basis, but since there are so many themes out there, he cannot customize one size fits all  for every one of them.   There are quite a few different gallery styles available to you, but as mentioned the ones that work best with responsive design may require an add-on.

    in reply to: Enhanced Results version 4.4 has been disabled #56005
    Cici
    Keymaster

    Yes, there should be no problem and your data is maintained.   I would back up your site if you have any concerns since I am not sure what versions of WP, PHP, etc you are using and it is just a good idea before making any updates especially on a live site.

    Here is an instructional page about upgrading the base plugin and then the add-ons. Before you download the EXP add-on file, you will want to deactivate the Enhanced Results, and once you have EXP activated delete Enhanced Results.  Its been a while since I had any of the Legacy add-ons on my own site. I think they will be deactivated anyway but to be sure I would deactivate it first since it isn’t working for you at this time.

     

    in reply to: Woo Products Not Seen #56004
    Cici
    Keymaster

    If you are referring to the “Buy here Woocommerce” free plugin, I would need to coordinate with the developer of that separate plugin. That is no longer available for normal download on our products page and do not recall when it was last updated. I see that it appears as available for downloads with Premier subscriptions (not sure if it was intended to be included still as it has not been upgraded and tested for a while) , so if you could let me know if that is what you are referring to I will see what I can find out for you.

    in reply to: Woo Products Not Seen #56003
    Cici
    Keymaster

    I do not know what you mean by Woo-products? We do not have a header field named woo-products.

    Are you referring to categories and the category manager?

    See the csv file information in the documentation. There are a few different pages:

    https://docs.storelocatorplus.com/blog/csv-import-file-header/

    https://docs.storelocatorplus.com/blog/csv-import-duplicates-handling/

    https://docs.storelocatorplus.com/blog/example-csv-import-files/

     

    in reply to: Enhanced Results version 4.4 has been disabled #56001
    Cici
    Keymaster

    Yes, the announcements of the phasing out of the legacy add-ons  were posted in various news feeds, twitter, facebook , forum posts, and in the documentation pages.

    Updates were made so that the SMART options and recommended WordPress best practices , can be utilized ,   including the security updates to WordPress.  If you decide to downgrade SLP instead, please refer to the documentation about compatibility issues.  before opting to downgrade . You may want to opt to upgrade to the Experience add-on which is currently on sale and includes all the Enhanced add-on functionality.

    in reply to: mobile view issue #55999
    Cici
    Keymaster

    Please provide the information we need to assist you, i.e versions, add-ons plugin environment. Please see Posting guidelines.

    You may also want to try a different plugin style available to you. See documentation, gallery styles.

     

    in reply to: Can't Activate The Plugins #55997
    Cici
    Keymaster

    Awesome!

    in reply to: CSV Import Won't Start #55984
    Cici
    Keymaster

    You welcome!

    in reply to: Can't Activate The Plugins #55983
    Cici
    Keymaster

    That is because you no longer need Enhanced anything, it is replaced by Experience add-on which you should have access to as a Premier subscriber.

    Log into your account, and under the WordPress Products you should see Downloads, Click on that and download EXP.

    Once you have downloaded it get rid of , deactivate and delete those old Legacy (enhanced , etc) add-ons.

    Sorry for any confusion. Here is some info about Premier subscription and where to enter idi f you are having difficulty accessing.

    I am reviewing the premier changelog, the developer just updated how the renewals and auto updater works so it may look different on your screen then it does for me, but you should be able to access all the  downloads. , I noted in your account you had already downloaded Power to replace Propack and tagalong

    Let me know if you have any issues or questions after  accessing .

    You will want to review the documentation  site since verbiage may have changed. You will also see a lot of additional features with Premier.

    in reply to: CSV Import Won't Start #55979
    Cici
    Keymaster

    ok, let us know. I also tested with UML with the store_user header field and it exported ok and imported ok, so I thought it might be that…but it imported no problem.

    in reply to: CSV Import Won't Start #55977
    Cici
    Keymaster

    One more question, Do you see the csv file in your media Library?
    If you are on a staging/development site you may need to force WP-Cron to run by adding /wp-cron.php to the site address in your browser. Normal production sites should not have any problems with the new import process.

    See docs about the import process  since 4.9 updates while I do some more sleuthing on my end

Viewing 25 posts - 1,226 through 1,250 (of 2,688 total)