[Cici]

Okey dokey..its Lance  is up time…..You know me, I have limited knowledge on ages, cause I test so many things for people and Pages just clutters my mind. I will task him to answer you and grab him on Slack too

🙂

 

[Cici]

Ok cool.

If you see something that is not on the documentation or that could be clearer please feel free to let me know so that I can address it. I’ve been a little behind cleaning up the docs site but that is a good question that I will put under FAQ. We changed over to the new docs site so that it would be searchable and take up less real estate. With so many settings it is hard to remember every single one that may be out there or have changed. So thank you for asking the question.

Cici

[Cici]

Hi Shad,

1) Yes the store pages automatically being created .  Do you have them set as draft which is the default?  I mentioned same when I tested Pages before and Lance said if Enable Pages was checked in the past it would (behind the scenes) create a page anyway and  it will definitely create automatically if you have Enable Pages checked off under General/Data.  I had to go through multiple locations that I had imported to test someones csv file and had over 2000 store pages hiding when I  turned ” enable  pages” under General back on (I had turned it off). It doesn’t mean they are automatically published but it is the default.  You then take the second step to publish them as you know.

2)In the results layout  the shortcode for [slp_location web_link]

” will be the location URL from the location database OR a link to the  Pages web page if “pages replace website” is enabled in  Pages.   The text will be the website label text.

Are you looking for a work around so you can have either or? Is the way you have it now in the page template or do you have the “either/ or” as a CSS to overwrite?

Let me know and I will pass it on to Lance. He is cleaning up and getting ready to push 4.6.4 of SLP and Premier so this would be a good time to let him know

 

.

[Cici]

Okey dokey.

In the plugin you can hover over the gray world in top right corner, that will take you to the documentation site

for answers that may be there.  you can also  do a search  by key words under the new SLP docs site

[Cici]

Just change it and save, you have a choice of hybrid, road map, aerial, satellite. terrain

Go to your tab in the plugin : Experience/MAP/MAP type

Map Type

What style map do you want to use?

[Cici]

Sounds good.

 

[Cici]

If you know CSS, you can write the rules for the results appearance to be highlighted.

As far as Map Markers, you can associate each per location but you would have to do it for each location unless you have Tagalong and/or power add-ons. If you only have 20 stores it shouldn’t be too difficult.

[Cici]

Hi Ryan,

Regarding the contact form,  there was an issue in the Gravity Form plugin,  but I tested the contact form  just a minute ago and my question went through to the Help desk (Support mailbox).

Is your client a Premier subscriber?  That is the only product that has a subscription.  If they are, they should be seeing a monthly or yearly subscription charge in PAYPAL, and they will have to send an email to support@storelocatorplus.com  providing the original  order number and/or transaction id.

If they do not know who made the purchase then we are not able to find either.  If a design firm or developer made any of the add-on or subscription purchases on behalf of a client  and did not transfer the login and admin info to their client, or if it appears in a third party’s name only with no reference to their client , we would not  provide that info.

This issue occurs and we receive emails about every other month.  If a firm is maintaining and offering plugin support and WP design to more than one client they need to purchase and maintain “indefinitely”  the  Premier account  or   hand over the info  to whichever customer paid for it.  If the customer did not direct pay for it, and the third party chooses not to transfer ownership and login credentials  for whatever reason, that is beyond our control.

Please have your client contact support directly and provide as much info as possible since we cannot legally or ethically provide id and subscription  info to a third party, that is their best chance.

Thanks.

 

cici

 

[Cici]

No you cannot import with the free plugin.

That is part of the Power Add-on. ( see documentation)

[Cici]

We have a demo site. It was down (the NINJA demo plugin was buggy) I think it is back up, we’ve just been very busy with having lost a few days . Here is the documentation for Experience Add-on

 

You are looking for a ranking of  results when you refer to  hierarchy correct, not “categories which uses  the Word Press taxonomy for (store) pages and  categories  Those are two different things. Category Management and assigning a product or tag to a location is part of Power add-on.

Having results, Order by rank. or adding featured locations (you select ALWAYS show even if not in radius)  and different map markers is part of the  Experience. add-on

For  example, my screen shots for the back end and front end. Note I also have Power Add-on and therefore have assigned categories to certain locations and ranked the categories.  I selected Feature (always show first) rank (number 1 is the category assigned in Tagalong for “restaurant”) and closest last. Even though the closest is the Vendue Inn  , it is not Featured and even though it is  ranked as a restaurant it appears last. That is because Tamarindo is also marked as Featured, but its not ranked nor marked as a restaurant , but it shows on the map because I have the  “order results by hierarchy” set to  FEATURED, RANK,CLOSEST

Please review the product descriptions.

 

Orderin

[Cici]

Please provide your Plugin Environment, versions, etc per the Posting Guidelines.

I cannot answer your question adequately without knowing what you are running and what you have for add-ons.

You may also wish to peruse the documentation about how to upload and import your CSV file. 

 

P.S. I do not see any orders for you for proPack or for the Power Add-on which allows you to import

[Cici]

I cannot help you with your question without additional details.

Please provide your plugin environment and specific issues as to what is not loading and what you are running,

provide the information requested. (See Posting guidelines to get best results in the forum)

See CSV file info and more :  Documentation 

[Cici]

Hello,

I cannot recreate your issue. What did you update from and to?  There have been no changes to the code to cause your locations that were geocoded (FAQ)  to stop working or disappear so I think you have something else going on behind the scenes. It could be a number of things , i.e. another plugin using map or google api, theme issues. (See Troubleshooting)

Other things that could effect your locations:

Did you move your site? Do you have a new domain? Do you have a Google API key if so?

There is a bulk action function as part of the Power Add-on “Geocode all uncoded” but I would not want you to purchase an add-on only to find out there is another prevailing problem, with your site, or your PHP , or javascript. Without your web site url I cannot look into this to see what the issues is. (See debugging also under troubleshooting guide)

Attached  is the screen shot of what I see when I go to my SLP locations table. The details of the location is shown in a box on right, the geocode lat/long is under each location in the table as well.

[Cici]

Hi ,

The layout is different from what you may have seen n the past.

Please see the new documentation page about generating Store Pages, etc.  To use that shortcode : Do you have “not attributes”

Under the Store Locator Plus / General/Data

do you have “enable pages” turned on?

I will notify the developer of the issue.

[Cici]

I have tested on IE 11 and SLP works the same as on the other browsers and search engines.

[Cici]

All you have to do is go into your old site’s  account and download  version 4.5.07 of Pro Pack. That has Export included.

Export was introduced with an earlier version of  Pro Pack. I do not know which versions of SLP or ProPack  you had (Please refer to the Posting guidelines, you can provide a screenshot of your old site if that is the one you have questions about)

 

[Cici]

Hi,

If you have a premier subscription, you should post in the Premier Forum where the questions are often answered by the developer.

premier is now 4.6.3

Your CSV file is not in the correct format. Request is not a correct header.  from the documentation:

“The header MUST match the list of field names below.

Base Field Names

These are the fields provided by Store Locator Plus that can be imported by the CSV file.   The header field names should be entered exactly as listed.    Items with two options can use either option, the faster processing option is listed first……….”

etc

#See the various documentation pages about CSV file, imports exports etc.

 

 

[Cici]

Hi stefano

 

Yes

under Order results by you can sort and rank and featured.  For individual different map markers,  or an heirachial category you will want the Experience Add-on

I do not know how SLP 4.4.37 works. we are currently using 4.6.3 on SLP (see video for Enhanced results 

Enhanced results will not have any more updates since it has been replaced by the Experience Add-on’ (see docs)

 

 

[Cici]

Ian,

Sorry for the inconvenience. I would have answered  sooner but I was part of the evacuation from Hurricane Matthew here on the east coast.

The servers were being moved , so the site was down for a short time.  Your account may look a little different as it is now also part of the My storelocatorplus.com

I checked your account, your downloads arenow  there for you to upload.

 

[Cici]

You have two issues.

 

One, only the new add-ons will be updated with the language files if you send .po.mo. So you would need Power add-on for instance. No more updates are being done for Legacy add-ons.

 

Second, the Google API key

You can only have the API developer console key indicated, not multiple .  You cannot have a restrictions on the referrer for your Google Javascript API for Maps to work.

 

See information in the Google Developers console about this

 

See the INFO page about this in documentation

[Cici]

An invoice has been auto-generated and sent to the email address on record for the purchase.

[Cici]

@DeBaat

 

P.S. You have questions in the third party forum that need attention. Not sure if it is anything you can do or suggest…Thanks

[Cici]

I have notified Lance of your concerns.  It is the “help” section that you don’t care for correct? Please let Lance know any suggestions , if you want an x so that it can be closed for instance

[Cici]

Hi  deBaat

Jonathan does not have the Experience Add-on, he has Legacy add-ons.   Could you please use Slack to contact Lance if you know of a specific issue. I believe he is back on line, but  playing catch up from having evacuated for the Hurricane. I am still out of state. I know there was a change to initial radius but that was fixed in SLP 4.6.3 I believe

Thanks

 

[Cici]

That error is from Google, You cannot have IP restrictions in browser key. See Shad posting in forums that answered your question.

https://wp.storelocatorplus.com/forums/topic/geocode-error/

[Author]

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