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Viewing 25 posts - 1,751 through 1,775 (of 2,708 total)
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  • in reply to: php 7 issues? #45746
    Cici
    Keymaster

    Thanks for letting us know it was resolved Luke.

    in reply to: Google Map API error #45745
    Cici
    Keymaster

    You can export/import to a csv file if you have the Power add-on. Create a Google or Excel spreadsheet, copy the url under the data field indicated in the instructions and convert , download to a csv file. There is no separate Bulk action to just update the url for locations. If the location already exists you must have a header row (you would export first) with the sl_id.

    How to export

    Import CSV

    Data field header rows

     

     

    in reply to: Remove locations below map #45738
    Cici
    Keymaster

    Cant you just  check those locations off as Private.  https://docs.storelocatorplus.com/blog/q-how-can-i-mark-a-location-so-it-does-not-show-up-in-the-results/

     

    You can add another location with the same exact name. Just add it the way you would add any location to your user interface. The geocode will be contingent on the address not the name.

     

    Please follow the Posting guidelines and reiterated here.  provide us with a screenshot of the plugin environmnet under the INFO tab of the SLP plugin.  We do not know what versions, add-ons etc that you have active.

     

     

    in reply to: Translate the plugin #45736
    Cici
    Keymaster

    This question has been answered, is this a duplicate post?   You must follow the instructions , See https://translate.wordpress.org/projects/wp-plugins/store-locator-le/language-packs

     

    in reply to: Adding Custom Fields to the Search Form #45735
    Cici
    Keymaster

     @ratputin Thank you for answering, as you know, both Lance (and I) have been indisposed with a death in the family. Your help, and patience,  is appreciated.

    in reply to: Translate the plugin #45720
    Cici
    Keymaster

    Follow the instructions in the Translate WordPress.org   Your  translation will have to be reviewed and viewed by them

     

    https://docs.storelocatorplus.com/blog/translating-store-locator-plus/

    Cici
    Keymaster

    Im sorry, I havent had a chance to review, there has been a death in the family.  Could you use Loco translate and send the translated .po. mo file to support@wordpress.storelocator. com or use the contact us form.

    if that is the case, Lance can update it with the next release.

    in reply to: Location address view change not showing #45718
    Cici
    Keymaster

    Which SLP Plugin Style are they using? You can test their site by viewing their page with the locator on it and viewing in the console, you can inspect page using any browser tools and see if the theme is overriding  any settings.

    Assume since they have hired you  for web design or maintainence, you will be able to find your way arounf the developer tools in any browser.

    If you need to see how to do this please go to the SLP documentation site and research CSs or themes or plugin styles. They will need the Experience add-on if they need to make any changes to force their theme to comply

     

    https://docs.storelocatorplus.com/

    in reply to: php 7 issues? #45716
    Cici
    Keymaster

    P.S. I am using PHP 7.0.15, no issues

    in reply to: php 7 issues? #45715
    Cici
    Keymaster

    Please read and follow the Posting guidelines for forum. We cannot assist you without the information.

    I.E need SLp version, Add-on versions and site url

    in reply to: Enhanced Search not working #45714
    Cici
    Keymaster

    Also you need to provide a screenshot of your plugin environment and your site url in order for us to help you.

     

    As was stated in my previous replies. Often people think they are using a certain version, or that it is SLP that isnt working, only to find out it is another plugin or a tweak to their theme, or an update to WP  that is interfering with the Locator or add-on Functionality.

     

    Without the info requested we cannot help you

    in reply to: Enhanced Search not working #45713
    Cici
    Keymaster

    You must have updated SLP to 4.7 at some point.  I am sorry I cannot help you, we no longer support the legacy add-ons.  We no longer sell Enhanced Search.

    in reply to: Error 500 after plugin updates #45712
    Cici
    Keymaster

    If that does not solve your problems please provide the exact error, take a screenshot

    in reply to: Error 500 after plugin updates #45711
    Cici
    Keymaster

    You have to deactiavte and delete proPack. Follow the instructions regarding updates and add-ons here.

    https://docs.storelocatorplus.com/wp-admin/post.php?post=434&action=edit

    in reply to: Enhanced Search not working #45687
    Cici
    Keymaster

    Enhanced search will not work with SLP v 4.7.8, it is a legacy add-on that is no longer supported.  You either can roll back to an earlier version  if you recently updated  SLP , or upgrade to the Experience add on

     

    Please follow the posting guidelines when you post any questions, We cannot answer your questions accurately without more info.

    in reply to: Reports Not Exporting to CSV #45660
    Cici
    Keymaster

    This task has been complete, Please update to Power 4.7.8 and SLP 4.7.8

    Cici
    Keymaster

    The Experience add on is if you want to change the default standard label. For instance I have instead of Find Locations, the verbiage “Find Locations Now” and for the NO RESULTS message “Not what you are looking for? Try your search by adding the country after the post code”

     

    As you can see I am changing the whole line, not translating the default. You should be able to translate the default buttons as mentioned above without the Experience add-on

    Cici
    Keymaster

    Translating on WordPress Translate

    You may also use Loco Translate and WPML , More INFO

     

    By using Loco Translate to sync and save an updated .po/.mo language file to the SLP languages directory, the WPML language switcher will now pick up the proper translation.  The process the developer used to get the Italian translation for “Find Locations” to show up when we select the Italian version of the page:

     

    Install and Active Loco Translate

    Go To Manage Translations in Loco Translate

    Select the existing it_IT translation file next to Store Locator Plus.

    Click sync to load in the latest gettext() calls that need translation.

    Add the missing “Find Locations” text in Italian.

    Save the file.

    Now my Italian version of the English “Locations” page shows the proper text on the Find Locations button when I switch from the English page to the Italian page.

    in reply to: Hit 'Find Locations' button and nothing happens?? #45656
    Cici
    Keymaster

    Did you recently move over your site, or develop a new site or is this a new domain?  If so you need a Google API key. That has been the case since June 22 2016.

    See the Getting started  and follow the instructions for  GOOGLE API key

     

    You can easily didn’t troubleshoot using Chrome tools or Firefox.   If you had you would see these error messages under the Console tab when you use the  inspect tool

    This service requires an API key.  For more information on authentication and Google Maps Javascript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key

    slp_core.js?ver=4.7.8:1094 Google JavaScript API geocoder failed with status REQUEST_DENIED

    slp_core.js?ver=4.7.8:1094 Address sent to Google: 29464

    js?language=en&region=US&ver=4.7.8:35 This service requires an API key.  For more information on authentication and Google Maps Javascript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key

    _.qb @ js?language=en&region=US&ver=4.7.8:35

    (anonymous) @ geocoder.js:3

    (anonymous) @ common.js:44

    (anonymous) @ common.js:34

    (anonymous) @ common.js:44

    c @ common.js:38

    (anonymous) @ GeocodeService.Search?4s29464&7sus&9sen&callback=_xdc_._sdzwx6&token=11223:1

    slp_core.js?ver=4.7.8:1094 Google JavaScript API geocoder failed with status REQUEST_DENIED

    slp_core.js?ver=4.7.8:1094 Address sent to Google: 29464

    js?language=en&region=US&ver=4.7.8:35 This service requires an API key.  For more information on authentication and Google Maps Javascript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key

    Cici
    Keymaster

    Please provide your site url. Did you also just update WP? Did you update other plugins?

    Have you tried using the Debugger info in Troubleshooting?  If so we need the whole error log

    https://docs.storelocatorplus.com/blog/debugging-with-debug-log/

     

    In WP support forums switch to locale usually  involves translations, are you using another language for SLP?

    https://developer.wordpress.org/reference/classes/wp_locale_switcher/switch_to_locale/

    in reply to: Hit 'Find Locations' button and nothing happens?? #45648
    Cici
    Keymaster

    Please provide the information as requested in READ POSTING GUIDELINES, second bullet

    in reply to: User store additions #45638
    Cici
    Keymaster

    @josh

    All your plugins and add-ons were purchased in 2014 and are Legacy Add-ons.  Only customers who have purchased add-ons within the past year are eligible for a coupon at the discretion of Store Locator Plus.

    For you to get the maximum benefit from all your add-ons the Premier subscription would be best, otherwise at the minimum the Experience Add-on. Note:  ProPack still works with SLP 4.7 but you might not be able to use the functionality of Tagalong with SLP v 4.7.8.  Power add-on replaces ProPAck, Tagalong, Pages, Contact Manager, Directory Builder.

    User Managed Locations  is a third party add-on. You need to address questions regarding that add-on in DeBaats Third Party forum.

    Documentation about User Manged Locations 

    Cici
    Keymaster

    I mentioned in our initial email concerning Premier, you had concerns about upgrading to Premier. But if you upgrade to Premier in a reasonable amount of time we can generate a coupon to offset the sign up fee.  You can request a coupon via email to  support .  The coupon would only be valid for a one time use to offset the sign up fee.

    We do not provide “hacks”.  It isnt  advisable nor  supportable with future updates

    in reply to: vertical align lables and input boxees #45618
    Cici
    Keymaster

    You may need to look at your theme elements using any developer tool , it will show you if the formatting on your site page is inherited  and see if you need to add css. You may alos try different plugin styles, you do not mention which one you are using,  P.S.  SLP version 4.7.8 is out

    https://docs.storelocatorplus.com/blog/selecting-and-customizing-your-style/

     

     

    https://docs.storelocatorplus.com/blog/custom-css/

     

     

    in reply to: Pagination #45605
    Cici
    Keymaster
Viewing 25 posts - 1,751 through 1,775 (of 2,708 total)