[John]

Both really HIGH QUALITY responses, Cici – Thanks very much!!!

Based on your comment above and the behavior I’m noticing when I try to do the export, I have a suspicion that the server is stopping the download. I’ll contact my hosting company and see if they can help resolve the situation.

As for the comments in your first response, I’ll need a little coaching to figure out what my “plugin environment” is. I have phone tech support from WP live, so I’ll get on the horn with them, show them your comments and see if I can get them to help me respond properly.

Thanks again!!!
Johnny

[John]

Hi Cici and thanks for responding!

My Downloads folder is exactly where I was looking for the CSV file – But nothing is showing up there

It looks like it’s generating a file, then stops with no indications like “File Complete” or anything else And again, when I look in my Downloads folder – Nothing shows up.

I haven’t done anything to actively select a different destination for downloaded files

I’m using a PC with Windows 10

This is just very frustrating…

[John]

I deleted the old version of power, then uploaded the new one, activated it and everything is now working fine

 

[John]

Can you give your email address so i can send you the login for the website?
Thanks, Raluca

[John]

I had to roll back both of Add-ons, because there was no relationship between the category and what was appearing on the map.
I created a new user for wp-admin:
lance
0DdH6uWnCAgl7d6bsJdxHug@

Thank you for taking care of my issue

[John]

i solved the rpoblem, i directly inported the tables in phpmyadmin

[John]

Thank you very much for your answer.

The social add-on was purchase 2 years ago along with the subscription which were not renewed until this month.

This are the screenshots I just took.

I have used this forum, as this is the link i got . If you can please send me a link to the premier forum where I could get some help.

Thanks again,

Ralu

[Author]

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