Reply To: "Decompression Failed" – SLP-Power.Zip – 4.8.62017-11-19

[Paul]

I am seeing the error message on the Downloads page (https://wp.storelocatorplus.com/my-account/downloads/).  A screenshot is attached for your reference.

I attempted the download without success in Safari, Chrome and IE.  If my memory serves me correctly, downloads for previous versions saved to my local drive as unzipped folders.  For some reason the latest update is saving as an unreadable zip file.  When I attempt to upload the file to WordPress, I receive the following error message:  “The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”.  A screenshot of this error is also attached for your review.

• This reply was modified 6 years, 5 months ago by Paul.

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