[Jasmeet]

Hi Cici

Thanks for getting back to me and sorry for the long delay in responding.

Thanks for all the info.

I am just wondering where I set the map –  search settings to be “worldwide”

I am not sure where to put ‘worldwide’.

Thanks for your help.

[Jasmeet]

Hi Cici

OK so the only way to have a locator that can show locations in multiple countries is with the experience add-on?

Here is my plugin environment.

Store Locator Plus®:5.2.8
Site URL:https://int.amantii.com
This Info Cached:1568394914
Network Active:No
WordPress Version:4.9.11
PHP Version:7.1.32
MySQL Version:5.5.60
PHP Limit:-1
WordPress General Limit:256M
WordPress Admin Limit:2000M
PHP Peak RAM:84 MB
PHP Post Max Size:67108864

I will be updating WordPress, etc.

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[Jasmeet]

Where do I find the Troubleshooting?

I had to launch the site today with out the Power add on activated.

 

[Jasmeet]

Hi Cici

Yes I exported the info after reading the documentation.

I placed the API correctly in SLP under General/Server/Google Developers Console/   Google Browser key (NOT   Google Business license.)

I feel like you are not understanding the problem:

“Are you trying to find locations closest to the person (location sensor enabled) or do you have a specific search map area in mind (requires Experience add-on) where you would use the short code something like this.”

Right now I am just trying to find a location via it’s zip code. I enter a zip code of a known location and I get “no location found” – I have entered the location so it should be found.

SLP works and finds the locations fine when I disable the Power Add on.

I just spent $240 for this add on and it is not working and you are not understanding my problem that no locations are found when using the Power add on.

I have checked all the settings. Please tell me what settings I should have active in order to have this add on work.

Thanks.

[Jasmeet]

I changed the theme to a default theme and still no locations found… 🙁

[Jasmeet]

I am finding no locations found when search with correct zip code. 100 mile radius. I have drop down menu for categories. What other info do you need to know? Please let me know and I will send to you…

Settings for Results after start:
<h4 class=”settings-header ui-accordion-header”>At Startup</h4>

Show Locations

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Initial Search Radius

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Number To Show Initially

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<h4 class=”settings-header ui-accordion-header”>After Search</h4>

Number To Show

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<h4 class=”settings-header ui-accordion-header”>Appearance</h4>

No Results Message

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Show Tags In Output

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<h4 class=”settings-header ui-accordion-header”>Labels</h4>
 

Instructions

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Website URL

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Directions

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Hours

——————————–
I exported locations from another site using Power Add on  and imported into this site. I added categories in this site.  The searches do work when power add on is disabled.
http://2017.amantii.com/dealer-locator/

I am not restricting anything from Google MAP API as far as I know…
What is the link above you gave me? https://maps.googleapis.com&#8230;. It wants to save a file to my computer.
 

Please help… 🙂

[Jasmeet]

OK I had to deactivate the Power plug in 4.7.10 – I was getting an error message. I have upgraded to 4.7.11 now. I have two categories set for now. I still get no results found. I put in a zip code of a location and search by category for its category and I get – No Locations Found… I do not know what information you need now. http://2017.amantii.com/dealer-locator/

I have the Google MAP API set up in under the General / Server tab in the Google Developers Console panel.

Please help.

[Jasmeet]

I updated to Power 4.7.10 – I search by “any” category and still no results found. I search by a category and still no results found… 🙁  Please help…

[Jasmeet]

I updated to Power 4.7.10 – searches still not working for me either… 🙁

[Jasmeet]

I am having the same issue. Just purchased the Power for $250 and no results are found.

Here is my plugin environment.

Store Locator Plus:4.7.9
Power:4.7.9
Site URL:http://2017.amantii.com
This Info Cached:1492020301
Network Active:No
WordPress Version:4.7.5
PHP Version:5.6.30
MySQL Version:5.5.55
PHP Limit:2000M
WordPress General Limit:40M
WordPress Admin Limit:2000M
PHP Peak RAM:98 MB
PHP Post Max Size:67108864

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[Jasmeet]

Hi Cici

Sorry I forgot to mention it is a multi-site environment. The “sub” site does not use it. Just the top main site.

To answer your questions:

1 – No the site was not handed over to me. I created it.

2 – what is a multi site NAM?

3- No User Managerd Locations add-ons being installed except for ProPack which is not activated.

I include a screen shot of environment. I hope this helps.

What other info can I give you.

It just seems strange. The radius works fine on my other site. http://sierraflame.com/dealer-locator/

Any other thoughts?

Thank you so much for your patience and help.

Krista

[Jasmeet]

OK I re-installed. Same result. – But I did see the info flash on the screen and then it is blank again only showing what is on the screen shot I sent.  Not sure what to do. I have Store Locator Plus : Pro Pack installed but not activated.  Not sure what to do now.

See http://amantii.com/locator/

I just want to change the change the: Within 100, 50, 10

Please help 🙂

 

 

[Jasmeet]

OK I have it working again. Re-installed.  I will check the radius now. Thank you!

[Jasmeet]

I have renamed the plugins so that I can work and view the site again with out the plugin.

[Jasmeet]

Hi

I am in a multi-site environment but only using the plugin in one site.

 

I uninstalled the plugin on the site. Now I get this error when I try to do anything in the admin. dashboard. Can’t create new page or anything…
<b>Fatal error</b>: Call to undefined function stripslashes_from_strings_only() in <b>/homepages/34/d195460062/htdocs/clickandbuilds/WordPress/mobilesite/wp-content/plugins/store-locator/include/module/options/SLP_Option_Handler.php</b> on line <b>162</b>

 

I can not do anything in the dashboard. I can’t get to network dashboard to uninstall/delete.

 

Please help…

[Jasmeet]

OK I will try in a little while. Thank you for your help. I will let you know.

K.

[Jasmeet]

Yes I am the administrator. OK if I delete, I won’t loose all my locations will I?

 

Krista

[Jasmeet]

Hi

I don’t see Search Features. See screen shot attached.

The site is in English.

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