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  • in reply to: SEO Pages #56119
    Cici
    Keymaster

    When I look at the site url you provided I see these errors:

    Uncaught ReferenceError: slplus is not defined
    at HTMLDocument. (slp-power_userinterface.min.js?ver=4.9.4:1)
    at i (jquery.js?ver=1.12.4:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
    at Function.ready (jquery.js?ver=1.12.4:2)
    at HTMLDocument.K (jquery.js?ver=1.12.4:2)

    If slplus is not defined none of the SLP JavaScript will work

    in reply to: Results not showing in SLP #56114
    Cici
    Keymaster

    You have two WordPress Store Locator Plugins on that site. Therefore Google will have a difficult time trying to figure out what to fire off. When I looked at the site using the console tools it was obvious that it was the other plugin firing off not Store locator Plus

    You need to turn off the other plugin if you want to use ours instead. I wont be able to help you otherwise. Sorry.

    Please follow the Posting Guidleines when posting in the forums.
    We need your plugin environment to be able to assist you.

    in reply to: Logos in List #56113
    Cici
    Keymaster

    Hi Stuart,

    Any logo can be uploaded into the WP media library on the admin site and used for markers.  Perhaps they had added something to a child theme or added CSS. somewhere in the results layout.  I have no way of knowing the WPSLP does not have have a repository of individual site images.  That would be on their directory.

    They would (I assume) have backed up their site or saved their CSS in a directory before making any changes

    You can change the Results layout using html and css. And select or keep the plugin style that meets their needs

    Docs about the CSS

     

    in reply to: SEO Pages #56112
    Cici
    Keymaster

    Is that site url that you are showing us a staging or dev site?

    Cici
    Keymaster

    Glad i could be of help.

    in reply to: Wrong Location Found on Map #56099
    Cici
    Keymaster

    That is because Google will return what they think your customers are looking for and based on the most popular searches, London England will be returned.

    There are various ways to work around this.
    1) With the base SLP and no add-ons Add text in the search form box (under settings/Search/labels…that will assist the user, such as enter city and zip or city and country. Consider this label as  a help text tool for the site visitor to assist them as to what will return the fastest results.   Label Examples:  zipcode, city, street, or a combination such as  address / zipcode.  The more detailed the better. We find address and zip code to be the most useful hint.  If you leave this label blank nothing will appear in front of the search form box and your site visitors will be guessing what to enter as keywords to search (the same as any other search boxes). They can type in anything an hope that Google returns what they are looking for.

    2) Add-ons that can allow discrete searches, or add a drop down of where your locations are for example, or autocomplete or show Google guesses etc. (see what to buy)

    3) if all your locations are in Canada, you can also use the Append to search setting available with the experience add-on.

    Please follow the posting guidelines and provide your plugin environment.  Since I do not know if you already have add-0ns, what versions, or if your site is https, I have included as much information as possible as to why the results are going to London England as well as methods to assist your users to obtain best results.

    If your site is HTTPS and you believe all your users want locations near them you can use location sensor.

    Documentation on how the search, Google API, and add-ons work.

    in reply to: SEO Pages #56096
    Cici
    Keymaster

    About your

    h1>reference:”
    It does not automatically do that, ‘did you either/or
    1) edit the page itself in VISUAL mode and type in
    “h1

    2) did not edit the Store Locator Plus > Pages > Template setting properly… and put the referring script <h1>&gt in there

    • This reply was modified 7 years, 2 months ago by Cici.
    • This reply was modified 7 years, 2 months ago by Cici. Reason: html
    in reply to: SEO Pages #56094
    Cici
    Keymaster

    I may have misunderstood your second question:
    You are showing a shortcode [slp_pages category=”Practitioner” max_locations=”-1″ order_by=”name” order=”asc” style=”list”]

    that isnt a shortcode….there is no slp_pages shortocde. What are you trying to do on that one?

    in reply to: SEO Pages #56092
    Cici
    Keymaster

    P.S. Your versions are not the latest versions, all should be on 4.9.7

    https://wp.storelocatorplus.com/support/slp-versions/

    • This reply was modified 7 years, 2 months ago by Cici.
    in reply to: SEO Pages #56091
    Cici
    Keymaster

    Let me know if your SEO Pages is resolved now. I am not sure I have answered you fully. Yes you need to generate enable pages under the general setting for the function to apply and appear under the Store locator Plus logo on the WP admin side bar

    in reply to: SEO Pages #56089
    Cici
    Keymaster

    Under the Tab in SLP Pages (not side menu) you can then set to published and all pages should then be published instead of doing them one by one.
    See screenshot:

    The order by name shortcode is being fixed in a future update. See Lances answer to the Debbies premier forum post. She reported the issue.

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    in reply to: Logos in List #56085
    Cici
    Keymaster

    Please follow the Posting guidelines and provide us with the Plugin environment, it will show us versions of add-ons, WP, PHP etc.

     

    For example: To change results layouts (see documentation) you need to have the Experience add-on

    in reply to: category can't delete. #56083
    Cici
    Keymaster

    P.S  In the future , please provide the info regarding , your SLP Plugin environment,. i.e it will show us  which versions you are using.   Without this information we cannot assist you. See the posting guidelines.

    in reply to: category can't delete. #56082
    Cici
    Keymaster

    Tyler,

     

    You should create a staging site and only make changes to that site rather then mess up your live site. There are far too many variables to troubleshoot each and every plugin you have . Did you try to  change the theme to a standard WordPress theme? Something like twentyseventeen?.

    Unfortunately we cannot fix something that is not broken in SLP. If you do not have a checkbox to delete categories, this is not an issue with Store locator Plus. If  the delete function was gone there would be a ton of people writing in about it.

    You will need to find the underlying offending theme or plugin and write to the theme author or plugin author  that is creating the issue on your site.

    In order to narrow it down , See debugging with WP debug.

    in reply to: SEO Pages #56081
    Cici
    Keymaster

     

    1)  More info on creating, recreating Page templates under documentation.

    You will need to recreate using bulk actions if you change the template.

     

    2) The SEO Pages List and how to render a list is explained under this page in the documentation

    in reply to: Order by shortcode not working #56076
    Cici
    Keymaster

    No Problem,

    I do know there were some things changed in last WP update. It could have effected themes and plugins rendering styles. Let us know if this doesn’t work and I will have the developer address.

    Cici
    Keymaster

    The versions you are using have been updated , they are on 4.9.7

    Are you using exact same name and exact same address  with exact same geocoding lat and long while adding them manually? Something needs to be different for you to add them as separate locations , and not replace the original.  A second address line perhaps, or leaving off the address line , or a number or something different. We have many sites with the same exact name but different locations added, (such as a site that has over 1000 locations with the name of Walmart showing where their products are carried).

    If you are trying to add a location but want different contacts under same location, use the enable contacts.

    With Import you can  check off  add duplicates instead of update or skip.

    If you could provide the purpose or what results you are trying to get from adding exact same location I can assist you better.

    In my screenshot I added exact same name location, I left off the address line so Google would come up with a new lat/long and now I have two Acadias. As noted if you need them to show up in exact same location you will need to differentiate them somehow

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    in reply to: Order by shortcode not working #56070
    Cici
    Keymaster

    If you deactivate the add-ons you should then see an update now and it will update to latest vrsion, if that does not work, yes you can up date manually.

    As far as the multiple shortcodes being utilized The list of short codes available on the docs site and the results layout will impact the results.

    You may need to select a different SLP plugin style. Check your results layout under Settings/results.

    Do you want immediately show locations to show on all of the pages where you are using SLP or just the one page?

    in reply to: Order by shortcode not working #56069
    Cici
    Keymaster

    If you deactivate the add-ons you should then see an update now and it will update to latest vrsion, if that does not work, yes you can up date manually.

    As far as the multiple shortcodes being utilized The list of short codes available on the docs site and the results layout will impact the results.

    You may need to select a different SLP plugin style. Check your results layout under Settings/results.

    Do you want immediately show locations to show on all of the pages where you are using SLP or just the one page?

    in reply to: category can't delete. #56061
    Cici
    Keymaster

    There is something messing up your WordPress admin panel for those checkboxes to just disappear. It is either a bad plugin or your theme not following WP best practices.

    i.e. it is messing up standard checkbox styling on the admin panel.

    turn off other plugins one-by-one until the checkboxes come back

    as a last resort set the theme to a WP standard like Twenty Seventeen.

    If you still have issues see the Debug info from WordPress

    in reply to: category can't delete. #56058
    Cici
    Keymaster

    Tyler, your screenshots are the same but not showing me your Plugin environment

    Could you please provide a screenshot of your plugin environment? and what is the site url ?  Is this a live site or a staging site?

    See posting guidelines.

    But what your screenshots are showing me:
    Your check boxes are missing next to the categories. Something is messed up on your site.

    This is confounding to me.

    This is what the back end of my test site and what the categories screen looks like. See the check boxes next to each category?  Those you would check off to delete.

    And there is a Bulk delete as well.

    Also, curious did you use the import function to import your categories? and did you have a slug assigned?

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    in reply to: Order by shortcode not working #56050
    Cici
    Keymaster

    You need to go to settings under Search, there is a setting under radius behavior. Select either Do not use or only use when entered.

    in reply to: Order by shortcode not working #56049
    Cici
    Keymaster

    You are showing the list from the Word press panels not the plugin environment.

    As shown there are updates to the Add-ons. Since you are running SLP version 4.9.7 you should also update the Power and Experience add-ons to 4.9.7.

    The shortcodes available are shown here and there is an order by store but I do not see the order by =sl_store=”__”
    https://docs.storelocatorplus.com/blog/slplus-shortcode-options/

    I am not sure of your actual question:
    Instead of using multiple shortcodes on your page is there a reason why you are just not using the settingss? What is it that you are trying to obtain? An alphabetical order or a category order or a name order?

    Are you using Pages and is that part of your Page template??

    Also note you have an error . Using any browser tool you can inspect your page and see the error here.

    JQMIGRATE: Migrate is installed, version 1.4.1
    cse.google.com/cse/cse.js?cx= Failed to load resource: the server responded with a status of 404 ()

    in reply to: Store Pages and Pages Menu disappeared #56044
    Cici
    Keymaster

    Delete the Store Pages Legacy Add-on. The Power add-on replaced the Pages and since you have Power you do not need the legacy add-on.

    The Pages menu with Power had moved so it might not be obvious, First set enable pages under General/Server tab. Once you have done that you will see Pages under the SLP logo

    See Documentation for more info.

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    in reply to: Store Pages and Pages Menu disappeared #56041
    Cici
    Keymaster

    Please provide the information requested in the Posting guidelines

    A screenshot of your plugin environment would be very helpful. Also a complete url that has the SLP installed on it.

    Providing this information whenever you post a question saves both  of us valuable time in ascertaining the correct response.

Viewing 25 posts - 1,201 through 1,225 (of 2,688 total)