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Viewing 11 posts - 1 through 11 (of 11 total)
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  • in reply to: Multiple cities found, closest not used #79463
    Geek Town USA
    Participant
    • We are currently using the Location Sensor.
    • Because the company has 100+ locations, a drop down is impractical
    • I have added search label instructions, which should appease some end-users (but probably not the client, unfortunately…)
    • “Google will return the most commonly used search name otherwise”. This will be good to inform the client. I’ve done some other testing using “London” as a search term; London, UK is returned, even though London, ON is a much closer location. Per your comment, this would be the expected behavior. I can relay this to my client.

    I noticed a feature “”Search Address Nearest” which contains the option “Current Location”, however checking this box had no noticeable result. This sounds like the feature I’m looking for, but perhaps I’m using it incorrectly? Please let me know if this is what I’m looking for, and what I need to do to get it working. I’m attaching a screenshot.

    • Thanks!
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    in reply to: “Remote File Retrieval” Doing nothing #79190
    Geek Town USA
    Participant

    (This post just submitted, but does not show up. I tried resubmitting, received an error “Duplicate reply detected”, however no reply is posted. The last time this happened, you said you never received my response, so I’m resubmitting this one until I see it stick. Sorry if you get it 20 times…)

    (Trying again with no attachment).

    (Trying again from a private window).

    (4th try, private without attachments…).

    (5th try, removing links. Either I’m losing it, or something’s wrong with your forums.)

    (6th try, removing all links that could be interpreted as code or spam…)

    The previous post I linked here comes up anytime I run a search.

    The site we’re working on currently lives (redacted). Locations are found, however new searches do nothing. This is technically a second issue (a much bigger one, TBH), however I do not know if they’re related or not.

    I’m attaching a screenshot of the plugin environment from our Info page.

    I’m not sure why you didn’t get my previous contact form submission. Maybe I sent a request to the wrong place?

    I can be contacted at jason (at geektown usa ). Christine is another developer here, she can receive emails regarding this issue as well, if that is easier.

    I’ll wait to hear from you via email, but would be glad to expand on any of this in private.  🙂

    Thanks, Cici!

    in reply to: “Remote File Retrieval” Doing nothing #79172
    Geek Town USA
    Participant

    Cici, were you able to find my message?

    Please let me know what I can do to accelerate this process; my first post is from 2 weeks ago, and currently my entire Search is down. I’m open to suggestions, I just need to know where you look.

    Thanks again!

    in reply to: “Remote File Retrieval” Doing nothing #79166
    Geek Town USA
    Participant

    If you want to contact me at the email address on file, I can send you whatever information you need that way.

    Also, I went through and tried disabling all plugins to see if there was a conflict, and had no other results. Unless it’s a script or something that’s causing a conflict, I’m not sure what’s going on there.

    Again, any advice on getting this feature working would be great. Thanks!

    in reply to: “Remote File Retrieval” Doing nothing #79164
    Geek Town USA
    Participant

    Sure, no problem. I’ve sent you a Contact Form message with my information, as well as order details for our active subscriptions.

    I’ll wait to hear from you there. Thanks!

    in reply to: “Remote File Retrieval” Doing nothing #79159
    Geek Town USA
    Participant

    I’m also getting errors while searching:

    slp_core.js?ver=1586800379:1569 Uncaught TypeError: Cannot read property ‘trim’ of undefined
    at slp_Map.saneValue (slp_core.js?ver=1586800379:1569)
    at process_geocode_response (slp_core.js?ver=1586800379:1399)
    at Object.<anonymous> (slp_core.js?ver=1586800379:122)
    at i (jquery.js?ver=1.12.4-wp:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
    at x (jquery.js?ver=1.12.4-wp:4)
    at XMLHttpRequest.c (jquery.js?ver=1.12.4-wp:4)

    Maybe I’ve got some sort of conflict going on?

    in reply to: “Remote File Retrieval” Doing nothing #79158
    Geek Town USA
    Participant

    One quick way to tell is put the URL you are using for your imports into your browser.Does it download a CSV file you can open with a text editor?

    I tried this, and yes, the CSV downloads correctly (so I believe the file is publicly accessible). Also, if I manually import the CSV into SLP, all of the locations load correctly (so I believe the CSV is properly formatted).

    What else can I try? Should I post some screenshots of anything? Please let me know what you’d recommend and we’ll take it from there. Thanks!

    in reply to: “Remote File Retrieval” Doing nothing #79150
    Geek Town USA
    Participant

    Hi Cici,

    (I sent 2 replies last week, but neither are public; I don’t know if they were deleted or what… if this one doesn’t show up, I’m going to attempt emailing you to see what’s going on. Just FYI).

    I just updated SLP & Power. So far, nothing new.

    What happens when I click “Locations > Import > Remote File Retrieval > Import Locations”? Should it be attempting to import the linked file, or just saving my settings?

    So far, nothing seems to be working. The file is publicly accessible and file permissions seem to be set correctly. I’m open to suggestions!

    in reply to: Support for WP Multisite #78961
    Geek Town USA
    Participant

    That makes sense. Thank you for your help!

    in reply to: Support for WP Multisite #78954
    Geek Town USA
    Participant

    OK, thanks! How about displaying the parent website map/results on the child sites?

    Is it possible to have all child sites use the parent website’s tables for location entries?

    Is it possible that saving an update to the parent site could update all the child sites through the use of hooks?

    If not, what do you recommend for websites using multisite with 50+ installations of WPSLP on child sites?

    in reply to: Support for WP Multisite #78951
    Geek Town USA
    Participant

    Yes, I do!

Viewing 11 posts - 1 through 11 (of 11 total)