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  • in reply to: Address Issues on Import #55034
    Boyd Norwood
    Participant

    Correct, I have the Power addon.

    It’s strange, because the file that I’m uploading is the download from the plugin…I just updated the address.

    There are over 120 entries (out of 1250) that uploaded the address 2 information in the address 1 field.

    I’m going to work on cleaning some of these up and trying it again. Do you have any other suggestions that I can try?

    Do you think that having a space behind the address could be causing it?

    • This reply was modified 6 years, 5 months ago by Boyd Norwood.
    in reply to: Address Issues on Import #55030
    Boyd Norwood
    Participant

    I’m using Version 4.8.7 of the Store Locator Plus and Version 4.8.4 of the Experience add-on.

    What I did prior to the upload was export the list from the plugin, update the address fields, and then import the updated list. In the files settings, under the Import menu, I have it set to update duplicates.

    I’ve even gone as far as deleting all of the locations from the plugin and uploaded the updated list.

    Should I remove the id column?

    in reply to: Address Issues on Import #55028
    Boyd Norwood
    Participant

    The page with the store locator plugin is – https://www.kaleidescape.com/find-a-dealer/

    in reply to: Address Issues on Import #55023
    Boyd Norwood
    Participant

    Thanks for responding. To answer your first question, yes, I’m importing a CSV file from my Mac (CSV UTF-8 Comma Delimited)

    I have attached a couple of screenshots that have the discrepancies highlighted.

    The first one shows what I’m importing. The second one shows what is showing up on both the back end as well as the front end of the plugin. (Those screenshots are attached as well)

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