[Rob]

Hey there,

Thank you very much for your response. Our client is pretty desperate for this addition of functionality. It’s pretty simple in theory, just being able to export custom SLP fields using the Export feature in the plugin.

Is this something that might be fairly doable in the next week or so? If so, what sort of customization costs are we talking? I assume this is something that would then be able to just be baked into the plugin itself, so that’d ultimately help out the product as well.

I look forward to hearing from you. If we need to setup a call to discuss, I know we’d be happy to do so. We’re also located in Mt. Pleasant, SC, so we could always meet in person as well. Thanks!

[Rob]

Hey there,

Fortunately I think I might have resolved the issue through a happy accident. I had gone into the wp_options table in the database to search for some instances of the old file path from the staging site that I had noticed were messing up the backup plugin I have on the site. One of the db fields that came up as still having a file path from the staging site was ‘csl-slplus-options_nojs’. I went in an updated the file path using the path of my new installation and it worked. I can’t confirm that this was the right solution as I did have to go in and reset several of the options under the Experience tab since it switched my theme from the custom one I’m using back to the default theme.

The moral of the story is that it now works! haha Thank you again for your help and support.

[Rob]

I appreciate the response. It’s just odd that the error was occurring despite all of the settings being the same from the staging site to the live site. I’m not sure if testing the pre-release on the staging site would be that helpful since I’m not receiving that error on the staging site. I might just have to keep an eye out for the next release of the main plugin.

As far as the message, I had tried looking it up as well but know that I’m not adjusting the async settings anywhere in my code. I am using W3 Total Cache to cache/minify my pages and resources, so that could potentially be causing some issues by blocking the loading of certain scripts. I’ll update this thread if I discover what the root of the problem is or after an update comes to the plugin that fixes the issue.

Thanks again for all your help.

[Rob]

Hey there,

Sorry to just now be getting back to you. Thank you for your response. I checked into the JSON request issue using the method described in the “AJAX blocked” portion of the Troubleshooting page, but it looks like everything is OK. I used this link here to check my JSON request and it doesn’t return an error or anything that I can see. The website is an exact duplicate of the version on the staging site, just on a new server (which we’ve setup as a VPS). The staging site is on a shared server. You can click here for a link to the staging site if you’d like to take a closer look.

I’m getting this error in the console on the live site but not the staging site: “Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience”. Any thoughts on if this error might be the culprit?

I’ve also gone ahead and adjusted the order option for the site to not use Featured to order the results. This shouldn’t have been much of an issue anyway since we don’t have any locations marked as “Featured”.

Thanks again for your help.

[Rob]

Yep! that did the trick. Thanks for all of your help. The Experience pack is installed and the Results are showing up in the correct order. I appreciate it.

[Rob]

Hey Cici,

I appreciate all of the info. I’ll probably begin the transition to the Experience package  4.4.06 tomorrow. Fortunately the site has not gone live yet, so we are still on our staging site. Thank you for being so quick to respond on these issues. I’ll let you know tomorrow if I experience any issues or if thing go well. Either way I’ll make sure to hop back on here and keep you posted. Thanks!

[Rob]

Oh Ok, I saw the Experience package had come out but I wasn’t sure if that was for new people coming on or if I should add it to replace those other add-ons. Will installing the Experience pack mess up any of the settings that I’ve set up in those 3 add-ons?

Also, thank you for the note about the developer working on the results issue. Do you know if this is something that should be fixed within the next week or so? Again, I appreciate your help.

[Author]

Posts