Tagged: https http
- March 19, 2018 at 1:22 PM #56335
Simply put, our Store Locator Plus plugin (v. 4.9.10) is not working on a HTTPS url. We have a valid SSL certificate the our API key is accepting requests from the URL.
Issue found here: https://rollnlock.com/truck-bed-cover-dealersMarch 19, 2018 at 3:43 PM #56339
Please provide your Plugin environment
which will show us versions etc.
See posting guidelines.
change to a WP default theme to see if that fixes it.
follow the troubleshooting guideline here:https://docs.storelocatorplus.com/blog/q-i-see-a-gray-map-or-blank-map-and-search-does-not-work/March 19, 2018 at 4:16 PM #56346
I noted that you just updated to premier.
Make sure your site is backed up. Especially if you recently migrated from http to https , hopefully that was done before any migrations.
Make sure you have the Power add-on
and the experience add-on downloaded.
If you updated just SLP and left the old legacy add-ons, they will not work.
They should deactivate any of your legacy add-ons.
If you need assistance let us knowMarch 19, 2018 at 4:19 PM #56347
P.S. We inspected your site when you wrote in the support contact email and your theme was breaking or preventing SLp from firing off. Did you get that fixed?March 19, 2018 at 4:19 PM #56348
P.S. We inspected your site when you wrote in the support contact email and your theme was breaking or preventing SLp from firing off. Did you get that fixed?March 20, 2018 at 10:04 AM #56351
Will review other suggestions, attached is the plugin environment.
March 20, 2018 at 1:04 PM #56357
- This reply was modified 12 months ago by battle.
Glad you found the problem. Thanks for letting us kn ow it is resolved.
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