Store Locator Plus for WordPress Forums Premier Support Import is not working

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  • #81895
    Lisa
    Participant

    I just started getting this error today when I try to import:

    “sorry this file type is not supported for security reasons”

    Current environment:

    Store Locator Plus®:5.11.2

    Experience:5.11

    Power:5.11

    Premier:5.11.1

    Site URL:https://stagingtile.wpengine.com

    This Info Cached:1617469638

    Network Active:No

    WordPress Version:5.7.2

    PHP Version:7.4.18

    MySQL Version:5.7.34

    PHP Limit:512M

    WordPress General Limit:40M

    WordPress Admin Limit:512M

    PHP Peak RAM:64 MB

    PHP Post Max Size:100M

    Host is WP Engine. SLP page: https://stagingtile.wpengine.com/find-a-contractor/Thanks for your help!

    • This topic was modified 3 weeks ago by Cici.
    • This topic was modified 3 weeks ago by Cici.
    • This topic was modified 3 weeks ago by Cici. Reason: format
    #81899
    Cici
    Keymaster

    What file type are you trying to import?

    guidelines for importing

    https://docs.storelocatorplus.com/location-imports-with-power-add-on/

     

    If you are trying to import on staging read the note in that doc page about WPCRON

    #81902
    Cici
    Keymaster

    @Lisa

    What file type are you referring to?  Is it a properly formatted CSV file?

     

    Please reply /acknowledge so others who might be viewing the forum may benefit from your question and answer.

     

    For additional info please follow the Import file format guidelines on our documentation page

     

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