Import is not working

[Rick]

I just started getting this error today when I try to import:

“sorry this file type is not supported for security reasons”

Current environment:

Store Locator Plus®:5.11.2

Experience:5.11

Power:5.11

Premier:5.11.1

Site URL:https://stagingtile.wpengine.com

This Info Cached:1617469638

Network Active:No

WordPress Version:5.7.2

PHP Version:7.4.18

MySQL Version:5.7.34

PHP Limit:512M

WordPress General Limit:40M

WordPress Admin Limit:512M

PHP Peak RAM:64 MB

PHP Post Max Size:100M

Host is WP Engine. SLP page: https://stagingtile.wpengine.com/find-a-contractor/Thanks for your help!

• This topic was modified 3 years, 4 months ago by Cici.
• This topic was modified 3 years, 4 months ago by Cici.
• This topic was modified 3 years, 4 months ago by Cici. Reason: format

[Cici]

What file type are you trying to import?

guidelines for importing

https://docs.storelocatorplus.com/location-imports-with-power-add-on/

 

If you are trying to import on staging read the note in that doc page about WPCRON

[Cici]

@Lisa

What file type are you referring to?  Is it a properly formatted CSV file?

 

Please reply /acknowledge so others who might be viewing the forum may benefit from your question and answer.

 

For additional info please follow the Import file format guidelines on our documentation page

 

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