Could not locate this address. Please try a different location.

[Cody]

Page URL: https://www.readyseal.com/find-a-store/

Our client noticed that if you type in the ZIP 17074, you’ll get the message “Could not locate this address. Please try a different location.”.

I don’t think we ever had a location with the ZIP 17074, but I do remember before that our client reported an issue with this ZIP where it would just load and not display any result or error message. When I tested, it was working again and I remember seeing some results.

However today after updating all the locations the client noticed this ZIP wasn’t working. I noticed this is also happening on the clone site, where we haven’t updated any locations.

We’re using the following versions on both sites:

Store Locator Plus™
Version 4.9.18 | By Store Locator Plus™ | View details | Documentation | Settings

Store Locator Plus™ – Power
Version 4.9.17 | By Store Locator Plus™ | Visit plugin site | Documentation | Settings

Thanks

[Cici]

When I go to your url and I search 17074, all the locations that are within the radius you have set by default show up. The first three the zip begins with “170” if you do not have any locations in the back end in your data base that have a zip code of 17074 they wont show up. . On my site I have no locations that are in that zip so my default message of try a new location or (oh no Mr Bill there are no locations near you) is displayed…unless I change the search radius. I am not sure what your customers complaint is if you do not have a location with that zip code. ??

Below is copied off the results on the url you shared ….

Superior Builders Supply 12.0 miles
3439 shermans valley rd Loysville, PA 17047 United States
Directions
LOWE’S OF MECHANICSBURG, PA. 18.6 miles
5500 CARLISLE PIKE MECHANICSBURG, PA 17050 United States
Directions
LOWE’S OF HARRISBURG, PA. 22.2 miles
4000 UNION DEPOSIT RD. HARRISBURG, PA 17109 United States
Directions
Shady Lane 2 23.4 miles
4276 TA Route 147 Herndon, PA 17830 United States
Directions
J & W Hardware 28.5 miles
1060 OLD TRAIL RD ETTERS, PA 17319 United States 717-938-8063
Website
Directions
LOWE’S OF SHIPPENSBURG, PA 33.3 miles
250 SOUTH CONESTOGA DRIVE SHIPPENSBURG, PA 17257 United States
Directions
MT UNION TRUE VALUE 38.3 miles
135 E SHIRLEY ST MT UNION, PA 17066 United States
Website
Directions
MT UNION TRUE VALUE 38.3 miles
135 E SHIRLEY ST MT UNION, PA 17066 United States
Website
Directions
LOWE’S OF LEBANON, PA. 40.2 miles
1755 QUENTIN ROAD LEBANON, PA 17042 United States
Directions
Fricke Hardware & Rental – Columbia PA 46.3 miles
616-620 UNION ST Columbia, PA 17512 United States
Website
Directions
Scott Millwork 52.0 miles
40 N. Sillyman Street Cressona, PA 17929 United States 570-385-2046
Website
Directions
Progressive Pressure Systems 52.4 miles
1248 East Newport Road Lititz,, PA 17543 United States
Directions
Progressive Pressure Systems 52.4 miles
1248 East Newport Road Lititz,, PA 17543 United States
Directions
LOWE’S OF POTTSVILLE, PA. 53.5 miles
PA RT 61 AND ANN STREET POTTSVILLE, PA 17901-8438 United States
Directions
Fisher Paints – Ephrata 56.4 miles
711 East Main Street Ephrata, PA 17522 United States
Website
Directions
Fisher Paints 65.7 miles
4054 E. Newport Rd. Kinzers, PA 17535 United States 717-768-3239
Website
Directions
Budeke’s Paints & Decorating 75.8 miles
9484 Deerco Road Timonium, MD 21093 United States 410-560-1230
Website
Directions
LOWE’S OF LEHIGHTON, PA 78.5 miles
1204 BLAKESLEE BLVD DR. EAST LEHIGHTON, PA 18235 United States
Directions
C/O Dirt Killer Pressure Washers, Inc. 83.1 miles
1708 Whitehead Road Suite 103 Baltimore, MD 21207 United States 410-944-9966
Directions
Long Barn Inc. 83.7 miles
223 Mini Mall Road Ebensburg, PA 15931-4102 United States
Directions
Long Barn II 85.0 miles
777 Locust St. St. Michael, PA 15951 United States
Directions
Master Halco – KC MO WHSE 86.4 miles
8620 E Hwy 40 Kansas City, MO 64129-1638 United States 800-989-3362
Directions
Smith’s Country Store 86.4 miles
1826 ST Route 903 Jim Thorpe, PA 18229 United States 570-325-2068
Directions
Budeke’s Paints & Decorating – Fells Point 87.3 miles
418 South Broadway Baltimore, MD 21231 United States 410-732-4354
Directions
Columbia Paint 90.1 miles
6505 Dobbin Road Columbia, MD 21045 United States 443-319-4001
Directions
TW PERRY – Gaithersburg MD 90.5 miles
8101 SNOUFFER SCHOOL Gaithersburg, MD 20879 United States
Website
Directions
Sun Brite Supply of MD 92.8 miles
16620 Oakmont Avenue Gaithersburg, MD 20877 United States 301-519-9274
Directions
Sun Brite Supply of MD 92.8 miles
16620 Oakmont Avenue Gaithersburg, MD 20877 United States 301-519-9274
Directions
Zimmermans Home Center 94.9 miles
3801 Sandy Spring Rd Burtonsville, MD 20866 United States 301-421-1900
Website
Directions
Miller’s Paint & Wallpaper 96.6 miles
1546 RT 209 Suite #5 Brodheadsville, PA 18322 United States 570-992-6699
Directions
TW PERRY LMC# 172700 – Leesburg VA 96.9 miles
41 CATOCTIN CIR S.E. Leesburg, VA 20175 United States
Website
Directions
The Paint and Paper Place 97.0 miles
701C West Main St Purcellville, VA 20132 United States 540-338-5100
Website
Directions
J F Johnson Lumber Co. 97.8 miles
8200 Veterans Hwy Millersville, MD 21108-0248 United States 410-987-5200
Website
Directions
J F Johnson Lumber Co. 97.8 miles
8200 Veterans Hwy Millersville, MD 21108-0248 United States 410-987-5200
Website
Directions
LOWE’S OF EASTON, PA 99.1 miles
4443 BIRKLAND PLACE EASTON, PA 18045 United States
Directions
Miller’s Paint & Wallpaper 100.0 miles
4041 William Penn Hwy Easton, PA 18048 United States 610-252-7575
Directions
LOWE’S OF STERLING, VA 101.1 miles
45430 DULLES CROSSING PLAZA STERLING, VA 20166-8920 United States
Directions
Gleco Paint, Inc.:Gleco – Scranton 101.3 miles
417 North 6th Avenue Scranton, PA 18503 United States 570-342-7800
Directions
Gleco Paint, Inc. 101.4 miles
924 S. 25th Street Easton, PA 18042 United States 610-253-5300
Directions
TW PERRY LMC# 144800 – Silver Spring MD 101.6 miles
9015 BROOKVILLE ROAD Silver Spring, MD 20910 United States
Website
Directions
INNOVATIONS OF HOME LLC – Marion Center PA 102.6 miles
7055 RTE 119 HWY N MARION CENTER, PA 15759 United States
Website
Directions
Tart Lumber Company Inc. 102.6 miles
22183 Shaw Road Sterling, VA 20166 United States 703-450-5880
Directions
ACR Products 103.2 miles
555 Uhler Road Easton, PA 18040 United States 610-253-8005
Directions
Strosniders Hardware 103.2 miles
6930 Arlington Road Bethesda, MD 20814 United States 301-654-5688
Website
Directions
Gleco Paint, Inc. 103.4 miles
3055 Route 940 Mt. Pocono, PA 18344 United States 570-839-2840
Directions
Chestertown Lumber Co. 103.6 miles
805 Washington Ave Chestertown, MD 21620 United States 410-810-9080
Website
Directions
LOWE’S OF SCRANTON, PA. 104.2 miles
901 VIEWMONT DR. DICKSON CITY, PA 18519 United States
Directions
Miller’s Paint & Wallpaper 106.1 miles
100 Erdman Ave Bangor, PA 18013 United States 610-588-5895
Directions
LOWE’S OF W. PHILADELPHIA, PA 107.8 miles
1500 NORTH 50TH STREET PHILADELPHIA, PA 19131 United States
Directions
HDW, Inc. – Greenwood 108.4 miles
1100 Sycamore, DC# 002 DC# 002 Greenwood, MS 38930 United States 662-453-3221
Directions

[Cici]

I have included a screen shot, Now if I change the radius to drop down to search 10 miles it comes back with no locations found. I do not know what is around that zip in PA or what is in your database or what all your settings are to see if it is correct , but SLP is working correctly from what my search on your site is showing for results

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[Cici]

Now if they want something fancier to show up instead of No locations when the zip code and 10 miles is selected, may I suggest the premier subscription (we can generate a coupon to offset the sign up fee if you write to support  since you bought the power add-on within past 30 days )

Then you can use either zipcode Auto complete, or  Show google auto guess or Cluster map markers or all of the above ….there are a lot of functions and features that provides as many work arounds as possible. You can also change layouts easily with Experience add-on or premier subscription.

There are a ton of cool features that would satisfy your client with premier.

[Author]

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