[redwolfgirl66]

So the test link you sent me is still showing the map, and a radius for the search.

Ours is set up to search based on tag (we have assigned zip codes to the location pages), not geolocate the closest location to the zip code.

It’s currently working correctly on our live site, with the old SLP legacy plugins installed.

[redwolfgirl66]

Here is the link again for the page that the search is on

http://04v.c9e.myftpupload.com/operator-search/

Also, I am the site developer and have not neglected updates. Just the SLP plugin update as the new updated plugin was going to cost my client 500. and I have never had to pay that much for a plugin EVER.

[redwolfgirl66]

Hi Cici,
I have activated a default theme, disabled all other plugins, and changed the email format to be popup format. I have both Show Locations checked and Disable Initial Directory Checked.
In the number to show Initially If I set that to 0, then the page will show No Locations Found before even typing anything in the zip code.

Here is the Plugin Envornment

Store Locator Plus™:4.9.18

Experience:4.9.17

Power:4.9.17
+Pages

Premier:4.9.17

Site URL:http://04v.c9e.myftpupload.com

This Info Cached:1533751067

Network Active:No

WordPress Version:4.9.8

PHP Version:5.6.30

MySQL Version:5.6.32

PHP Limit:256M

WordPress General Limit:40M

WordPress Admin Limit:256M

PHP Peak RAM:12 MB

PHP Post Max Size:65M

[redwolfgirl66]

Thank you. I will send you the debug log. I will look for the link you said you shared.
Can you share your site link where it is working on your site?

[redwolfgirl66]

Hi Cici,
I am just asking for plugin support here, not customization. The plugin is completely up to date as are all of the plugins and themes.

The issue is that your plugin is not performing as it should. No locations should load on the initial search page. As instructed I have checked the appropriate settings so that the locations should not load initially. Yet they still load. Please advise as how to get it so they dont show until they type in the zip code.

Thank you in advance for your support.

[redwolfgirl66]

Hi there, I tried both of your suggestions above and neither fixed the problem I am having.
Can you please advise where I can find the setting for email style? Once I find that I can make sure its set to Popup email form.

We are wanting this search page to not display the locations until the zip code is entered.
Please advice on what I can do to make this happen. When we just paid the Premier Subscription fee of 225 we assumed there would be some support to help get this set up correctly on our site.

Please let me know if I can provide you with the login to the site to help assist us further.

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