Unable to Update SLP Premier Plugin

[PJ]

I am unable to update the Store Locator Plus Premier plugin. The current version is incompatible with the updated Store Locator Plus, however, when trying to update I receive the following error:

Update Failed: The package could not be installed.
<p class=”p1″ style=”margin: 0px; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 13px; line-height: normal; font-family: ‘Helvetica Neue’; color: #dca10d;”><span class=”s1″ style=”color: #000000;”>Website URL: https://www.rhinoag.com/</span></p&gt;
<p class=”p2″ style=”margin: 0px; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 13px; line-height: normal; font-family: ‘Helvetica Neue’; color: #000000;”>WordPress Version: 6.3.2</p>
<p class=”p2″ style=”margin: 0px; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 13px; line-height: normal; font-family: ‘Helvetica Neue’; color: #000000;”>PHP Version: 8.2</p>
<p class=”p2″ style=”margin: 0px; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 13px; line-height: normal; font-family: ‘Helvetica Neue’; color: #000000;”>Store Locator Plus: 2307.11.01</p>
<p class=”p2″ style=”margin: 0px; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 13px; line-height: normal; font-family: ‘Helvetica Neue’; color: #000000;”>Store Locator Plus – Experience: 2210.05</p>
<p class=”p2″ style=”margin: 0px; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 13px; line-height: normal; font-family: ‘Helvetica Neue’; color: #000000;”>Store Locator Plus – Power: 2303.07.01</p>
<p class=”p2″ style=”margin: 0px; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 13px; line-height: normal; font-family: ‘Helvetica Neue’; color: #000000;”>Store Locator Plus – Premiere: 5.12 (deactivated)</p>
<p class=”p3″ style=”margin: 0px; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 13px; line-height: normal; font-family: ‘Helvetica Neue’; min-height: 15px; color: #000000;”></p>
<p class=”p2″ style=”margin: 0px; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 13px; line-height: normal; font-family: ‘Helvetica Neue’; color: #000000;”>Thanks!</p>

[Cici]

Is this you?

Patrick Moore
Rhinomed

 

If so, you do not have a Premier subscription under that account.

You purchased the Power add-on in 2018.

Before that you had Legacy add-ons that were bought in 2015.

If you want the Premier plug-in the sign up fee and subscription price was lowered.

If you have a different name and I am not finding the right person, you will have to send support an email .

 

 

[Author]

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