Split: WordPress Plugin Isn’t Working

[Valerie]

Our instance has also stopped working at https://idealimplant.com/find-a-surgeon/.

I just received an email from my site that says:

 Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, Store Locator Plus®.

First, visit your website (https://idealimplant.com/) and check for any visible issues. Next, visit the page where the error was caught (https://idealimplant.com/wp-admin/admin.php?page=slp_info) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

https://idealimplant.com/wp-login.php?action=enter_recovery_mode&rm_token=SZjxuTTEI3BDT6OXgkn9pS&rm_key=19Msi2eWf8QdpUyoVHw6Eb

To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.4
Current theme: Enfold (version 4.5.2)
Current plugin: Store Locator Plus® (version 5.5.6)
PHP version 7.4.4



Error Details
=============
An error of type E_ERROR was caused in line 144 of the file /nas/content/live/idealimplant/wp-content/plugins/store-locator-le/include/module/admin_tabs/SLP_Admin_Info.php. Error message: Uncaught Error: Call to a member function get_newer_version() on null in /nas/content/live/idealimplant/wp-content/plugins/store-locator-le/include/module/admin_tabs/SLP_Admin_Info.php:144
Stack trace:
#0 /nas/content/live/idealimplant/wp-content/plugins/store-locator-le/include/module/admin_tabs/SLP_Admin_Info.php(104): SLP_Admin_Info->create_EnvironmentPanel()
#1 /nas/content/live/idealimplant/wp-includes/class-wp-hook.php(287): SLP_Admin_Info->add_plugin_environment_subtab(Object(SLP_Settings))
#2 /nas/content/live/idealimplant/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#3 /nas/content/live/idealimplant/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#4 /nas/content/live/idealimplant/wp-content/plugins/store-locator-le/include/module/admin_tabs/SLP_Admin_Info.php(587): do_action(‘slp_build_info_…’, Object(SLP_Settings))
#5 /nas/content/live/idealimplant/wp-content/plugins/store-locator-le/include/module/admin/SLP_Admin_UI.php(564): SLP_Admin_Info->display()
#6 /nas/con

 

• This topic was modified 4 years, 6 months ago by Cici.
• This topic was modified 4 years, 6 months ago by Cici.
• This topic was modified 4 years, 6 months ago by Cici.

[Cici]

Valerie ALWAYS Please start a new thread. Samantha is a brand new customer and it wasnt a matter of her getting an existing plugin to work, She is trying to set  up a whole brand new site that we are helping her with. That is why its never good to Glom onto someone elses post. Also I did a search on your site and it worked

[Author]

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