- January 11, 2018 at 9:42 PM #55823
I’ve got SLP version 4.9.4 installed and the Pages plugin version 4.4.07 installed. I’m getting an error when trying to activate SLP Pages stating the following:
Pages version 4.4.07 has been disabled.
It is not compatible with version 4.9.4 of Store Locator Plus.
Now, I’ve checked the versions of the Pages plugin to see if there’s an update and there is no update that’s compatible? Why? Is there a fix for this problem?January 12, 2018 at 1:50 PM #55825
Because of the required changes to SLP and the WP security patch , Any add-ons that had compatibility issues would be disabled to prevent any inadvertent fatal errors that could cause sites to crash.
The newer smart options coding and the WP security and updates with 4.8.2 required some changes to the way SLP and older add-ons were handled and rendered. (See info post about changes required)
You can restore your site back up to the version of SLP you had before. We do not suggest downgrading but if you do please read this guideline by the developer,
The Power add-on replaced ProPack, tagalong, (SEO) Pages, Contact Manager and Directory Builder.
If you need additional information please email support at contact us.
January 12, 2018 at 2:05 PM #55827
- This reply was modified 4 months, 1 week ago by Cici.
Wow, so you’ve disabled the plugin in an effort to push existing customers to sign up for a new monthly service. I understand that it’s good business for you, but it leaves a bad taste in the mouth of existing customers.January 12, 2018 at 2:58 PM #55828
No, we are not trying to push you to upgrade. And it is not a monthly fee service. There may be some confusion there. The MySLP is a SaaS (subscription) hosted on the Store locator plus servers . MySLP can be deployed on non WordPress as well as WordPress platforms. The WPSLP add-ons are plugins that will only work on WordPress sites. You could deploy your site with MySLP but it is not being pushed nor suggested. The Power add-on for WPSLP includes updated and additional functionality and the import, export, categories, pages and additional functionality that were part of the add-ons. They are separate products.
You can downgrade the WordPress SLP or send an email to Contact the developer to review your options.January 12, 2018 at 3:08 PM #55829
The only reason your SEO pages was disabled when you updated SLP to 4.9.4 (not an auto update which is why we adhere to the mantra in WP codex about back ups and encourage all WP sites to have regular scheduled back-ups before updating any plugins or skipping updates . If the add-on was not disabled you would have received a fatal error message and it could possibly cause your WP admin access to break. We never disable add-ons that are compatible with the current versions of WordPress or SLP.
Please send an email to contact us to discuss options. or roll back SLP (you can do this in the WP directory see above link to downgrade SLP to earlier version.January 12, 2018 at 3:36 PM #55830
Just to clarify if others happen upon this post. The link I provided you about Downgrade options explains a bit more why the change was made. Announcements via News Feeds, Tweets, Social media, and posts of the direction of newer combined add-0ns were made for 18 months prior to that post.
The MySLP SaaS mentioned in that post as Option 3 is not the same thing. It was a service based software product that was built as a result of customers writing to the developer and asking if the Store locator Plus or something similar could be used for Weebly, SquareSpace etc.
So in that respect you could say it was an expansion of the business but it was not constructed to replace the WPSLP.
This forum is for the WPSLP plugin. Not to be confused with the
MySLP SaaS service that works with any web or mobile app and brings most of the features you find in the base WPSLP plugin .
It is not the same as a WP site hat has multiple plugins separate add-ons , requires updates to be maintained by a site administrator , etc. it does not need a user to have a technical skill set and/or knowledge base.
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