- December 10, 2017 at 3:29 AM #55479
After some bug fixes in 4.9.1, I have a new one that pops up: search doesn’t work. If I type in a location, the map always returns to default and shows the default results (Haarlem in my case). No matter what I type in…
I already tried purging cache, disabling the Power Pack and Debaat-add ons…
Is this a known bug?
December 10, 2017 at 10:04 AM #55481
- This topic was modified 1 month, 1 week ago by Jaap.
Sorry to hear you are having issues Jaap, Could you provide the site url that SLP is on so we can review? (is this the one…https://www.alpha-audio.nl/) If so I am seeing errors on the page when I inspect with Chrome.
Also which plugin style are you using? I noted that you had previously bought some Legacy add-ons like Widgets. I will send you an email about upgrades. Did you have some CSS when you had ProPack?December 10, 2017 at 10:34 AM #55483
When I viewed your site I see the errors. shown in the screen shot. I did not see SLP base plugin on the page, only the UML third party add-on. We have not been able to get DeBaat to update any of the third party add-ons , he has been unresponsive , I cannot troubleshoot that one.
But I did see you are using Foundation CSS with UML on a page. Lance discovered an issue for another customer within Foundation CSS. It was overwriting the plugin style in SLP. I do not know if that is the situation in your case but he developed a new plugin style called Metropolis to help with this.
In the meantime I have notified Lance of your issue , he will need your url that has the SLP search form and which site you are seeing the issues on
- This reply was modified 1 month, 1 week ago by Cici. Reason: added screenshot
Attachments:You must be logged in to view attached files.December 10, 2017 at 10:49 AM #55486
Hi Jaap –
I assume this is the locator page: https://www.alpha-audio.nl/hifi-audio-winkels/?addressInput=netherlands
First – awesome job on the styling! I may need to have you send me come CSS skills to I can create some nice-looking Plugin Styles like that!
What I tried:
- Allow Location Detection
This put me in Charleston SC with no locations. I’m guessing that is correct as I’m thinking you have no locations in this area.
- Type in Netherlands in the address and set distance to 200km, click Find Locations.
- Locations show up near Harleem.
I then tried to zoom out on the map because my knowledge of local towns/cities over there is “typically American” in that I could not name one. But the Google zoom out is broken.
- Error: ReCAPTCHA placeholder element must be an element or id
- ReferenceError: Can’t find variable: socialRHSHide
December 10, 2017 at 10:49 AM #55487
- This reply was modified 1 month, 1 week ago by Lance Cleveland.
Thanks for the reply!
It is Alpha Audio we are talking about: https://www.alpha-audio.nl/hifi-audio-winkels/
The base-plugin should be active on there. Sorry to hear that DeBaat is non-responsive. I payed for this plugins and I realy need them, since I have customers that use his add-ons.December 10, 2017 at 11:31 AM #55489
I am in contact with Lance via e-mail now. I guess it’s JS as well, since I don’t see any other issues. But it would be nice to have some help troubleshooting this. I’m not technical enough.December 10, 2017 at 1:01 PM #55491
Yes, I understand that. But 4.9 did work. So, something changed in 4.9.1 that caused search not to work anymore.December 10, 2017 at 1:30 PM #55493
I have a guy for the styling… not my skill unfortunately ;-).
The issue is easy: I will take your location and show some stores if there are any. But I you type in any other location, say: Amsterdam, It will not search there but return the default location.
If you don’t allow location-detection, It will default to Haarlem (where the office is). If you type in any other location – for example: Eindhoven – It will stay in Haarlem after the reload of the page.
Hope this helps
December 11, 2017 at 10:06 AM #55497
- This reply was modified 1 month, 1 week ago by Jaap.
Maybe SLP 4.9.1 searches broke something on your site but I cannot even start debugging it on your site. The SLP location search code isn’t even running after the page first loads because the Recaptcha bug is stopping the SLP search code from running. That makes it impossible for me to look at how the search is working on your site.
Try disabling/fixing the broken JavScript code from your other plugins/themes first. Start by disabling any plugins or theme options that enable Recaptcha. Since it looks like custom code, it may be baked into your theme.
My guess is something else updated besides SLP from 4.9 to 4.9.1. Maybe you did not explicitly perform an update but something is different besides SLP. Maybe Google’s Recaptcha library updated and broke your custom Recaptcha code. Maybe WordPress did an automated security update that changed the order the scripts loaded (did WP update from 4.9 to 4.9.1 as well?). Or Maybe your plugins auto-updated, many do especially if you you services like Jetpack and a dozen other security plugins.
Start the process of getting the other errors fixed so I can at least see our SLP search code running and then I can possibly hunt down any SLP 4.9.1 bugs.
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