Store Locator Plus for WordPress Forums Store Locator Plus Prevent map from re-positioning if no results found

This topic contains 8 replies, has 2 voices, and was last updated by  Cici 2 months ago.

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  • #65986

    Jackie
    Participant

    I found this topic from earlier this year (https://wordpress.storelocatorplus.com/forums/topic/prevent-center-map-relocation-when-no-results-in-slp/) but it didn’t appear to reach a conclusion. I’m wondering if there have been any updates since then that will now allow this to work.

    Basically what we need is when there are no results returned, the map will go back to (or stay at) the initial position. Any search outside of the US currently will center over that area (London, England for example) but there are no stores there, so we don’t want it to re-position to that location. I’ve tried just about every setting I could find and I have not been able to get this to work.

    Plugin Environment:
    Store Locator Plus®:5.2.8
    Experience:5.2.5
    Power:5.2.5
    Premier:5.1
    Site URL:https://eltamddev.wpengine.com
    This Info Cached:1567711726
    Network Active:No
    WordPress Version:5.1.1
    PHP Version:7.2.20-2+ubuntu18.04.1+deb.sury.org+1
    MySQL Version:5.7.26
    PHP Limit:512M
    WordPress General Limit:40M
    WordPress Admin Limit:512M
    PHP Peak RAM:10 MB
    PHP Post Max Size:100M

    • This topic was modified 2 months, 2 weeks ago by  Jackie.
    #66108

    Cici
    Keymaster

    That isn’t the way the Google API Map and SLP work. (How search and radius work) It will always go to the destination searched unless you have a discrete filter or append to stay in just one country.. The other forum question , the answer was this:
    Once the search has initiated on the site the google geocoding API kicks in.
    There may be a way for you to write some special code but it is not something we can do within the self managed WPSLP free plugin and still have it communicate and use the google MAP API. You can add shortcodes viA the add-ons if you want it to only search in one country for instance or only within x radius etc

    You can hide the map entirely with Experience add-on, or have a discrete search or a dropdown of countries or cities where your locations do exist. That way your customers will not be searching all over the world and your Google MAP views will not be pinged every time they do perform a search just to be told No locations found…it might help you and the customers if you showed thrm a list of the areas that do have locations. But that is totally up to you.

    The feature you are inquiring about does not exist within our plugin

    • This reply was modified 2 months, 2 weeks ago by  Cici.
    #66200

    Jackie
    Participant

    I have already attempted to use the append feature and discrete filters to stay in the United States and it just does not work if someone puts in a location outside of the US. I know there are other Store Locator plugins where this feature is available, so it looks like we may end up having to find a new plugin.

    #66307

    Cici
    Keymaster

    When using the append did you use the shortcode only_with> and under results/settings change the after start up miles to a lower number. Change the default radius to a lower number as well

    For instance I have a page for Costa rica, Because Google is U.S centric the search for anything in Dan Jose would always go to calif.

    I added this shortcode on my page and now it always searches only that country on that page

    [SLPLUS map_region=’cr’ center_map_at=”San Jose, Costa Rica”  initial_radius=’1000′ append_to_search=’Costa Rica’]

    #66308

    Cici
    Keymaster
    #66316

    Cici
    Keymaster

    I am trying to folow the stgeps you are taking, when you say you have tried everything. I need to be able to explain it to the developer. Also if you have Premier there are more options. Also make sure you have flushed your cacheing
    The site url you provided does not leave the country if I search for outside of the U.S. t when I searched for London I only see the center of the US I do not see a different map load and could not locate address

    #66374

    Jackie
    Participant

    I’ve tried what you suggested. If you put in “London, England” and not just “London” it does center on London. If you enter “Hong Kong” it centers there as well, for example. I do have premier and I’ve gone through those settings as well.

    #66760

    Jackie
    Participant

    Just an update to say we were able to create a custom solution and stay with the plugin.

    #66762

    Cici
    Keymaster

    Ok thanks

    • This reply was modified 2 months ago by  Cici.
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