- This topic has 12 replies, 2 voices, and was last updated 7 years, 1 month ago by .
-
Posts
-
Hello –
Now that we’ve purchased the Premier version, would you please tell me how I am able to make the radius field and miles disappear? All we want to show is Address/Zip and Categories. https://www.floeinternational-dev.com/dealer-locations/
You are inquiring about the results correct?
under Settings/Results there is a checkbox to Hide distance.
Under the settings/Results Layout you can delete the lines you do not want to appear .
You will also see a documentation icon in the admin panel , most of the checkbox options will show a more info on the right side as you hover over the area. often there are links to the docs page there.
Additional info on the styles here
You may want to experiment under the VIEW settings, there are many styles that can be utilized. One may suit your needs to a tee, others may need to be tweaked with CSS.
If you would like a special style for results , if it does not already exist as an option under the View settings, , the developer can look into creating a specific SLP plugin style to add under Gallery styles for specific layout requests for Premier customers.
Were you able to obtain the settings you needed? Was there a Plugin Style that worked better for you?
Under settings/search/ appearance. Check off hide radius selections
We are a little concerned that you mention working on a live site? Are you not using a daily back up of site?
You can purchase a $20/month web host like WP Engine that does automatic staging sites.
If you have more than just a blog site, we always recommend utilizing the plans available. Backing up your site. It is crucial especially with all the updates with WP and plugins. See the authors advice on the options here.
https://www.storelocatorplus.com/news/wordpress-site-backup/
Could you provide your Plugin environment, what versions and add-ons are you using?
Also, just to make sure, your WP admin is English correct?
You do have the Experience add-on Activated correct??
Hi Christian. We did issue the refund for the power add-on. Per Dewey’s request the refund was issued under the account it was purchased under. Please email via Contact us so we can get everyone on the same page. The Experience add-on needs to be downloaded from your account and added to your Plugins. Please refer to the Upgrading account and add-ons in documentation
You must have the Experience add-on activated to see the hide checkbox as shown in my screenshot. We do not auto add them in your plugins because not everyone wants both Power and experience , they are available for you to add to your site. All of my answers to you in this forum assumed you had the Experience add-on. The Experience add-on will deactivate any Enhanced legacy add-ons. The match to what add-ons are replaced can be seen here in documentation
We aren’t suggesting that you cant work on a live site, we are suggesting that before deploying any major changes, such as adding new plugins, that you have a back-up. We ask everyone to make sure they have back-ups of their site in the event their is a conflict with our plugins and your site configuration. I will send Dewey an email asking him to coordinate with you about the refund and I will cc you on the email if I have your contact info.
Your time is valuable, we understand totally, but if you could have provided your plugin environment in the first post, I would have been able to tell you that you were missing the Experience add-on which is needed. The developer looked at your site using the Browser developer tools and informed me that you did not have the Experience add-on. He stopped working on a project to take a look at your site. We want you to have all the tools available to you.
Oh, Well the refund was to Patricia Stoll, that is who paid for the Power add-on. I cc’ed you, or at least the email account associated with this account, on my reply to Dewey in email.
In the emails ( a few emails to see how things were going) sent to Dewey ( I thought he was the technical person) stated that whomever was the tech poc could also request access to Slack. when you originally posted in this forum I did not make the connection between the two of you. That is why we always ask for Plugin information in our posting guidelines. It can be very confusing when we have multi parties asking about same account/site. This happens on a regular basis. It is good that you bought the Premier under the company account. We see developers leave a project after charging their customers and then the customer lodges a complaint to us when they do not receive updates. Often we have no knowledge of the company the purchase was made for as developers keep it private and do not always share such information. We of course can only credit or create an account for the owner of the add-ons.
- You must be logged in to reply to this topic.