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I upgraded to the newest version and when I load the map it shows all locations and then the browser pop-up shows asking allow location or do not allow.
If I do nothing all locations disappear and if I click on the list it says the following message
<span style=”color: #0a0a0a; font-family: Roboto, sans-serif; background-color: #f5f5f5;”>Could not locate this address. Please try a different location.
</span>API keys with referer restrictions cannot be used with this API.If I click on allow it works, and I believe if I click on block it still works. This appears to be in firefox, brave, and chrome
I read a post this post
https://www.storelocatorplus.com/tag/location-sensor/
and ours was unchecked. I checked it clicked save and the unchecked it and clicked save. Still getting popup.Is this supposed to function like this after your latest update?
If you see a message about anything to do with API restrictions that is google. I believe we had answered a few similar questions last year in the forums about this and the developer wrote a few articles such as this one.
If Google says you cant use restrictors with your API key, click on their message and it will redirect you
The error message I see on your site when I click on Allow and search is this
Uncaught ReferenceError: GambitSmoothScroll is not defined
at (index):4
And that is under your locations index. I would clean up that error if you can since you have a lot of customization going on.You might also want to use WP debugger to see if any errors are coming from your theme , another plugin or SLP. We do not see any errors related to WPSLP
When I open the window and DO NOT allow access, I see the warning not to share credit card info etc. Maybe Google Chrome has tightened up or is covering their butt by announcing privacy….The Do you want this site to allow access has to do with security measures with most browsers now as part of their privacy policies. That has been an auto pop up with Firefox, Avast web browsers and many others for quite some time. Chrome would block it if you were not running the latest security certificate and HTTPS and not even ask you. Apparently they now are asking .
Location sensor talks to Google and as the article suggests it shows locations nearest you. I do not know where you are in relation to the sites locations so I am not sure how to guide you. There are no locations near me and you do not have the radius dropdown so i cant change radiusIf you are using Location sensor, then the pop up window will always ask the customer to allow locations. This is a privacy issue.
Also you have an error on that site.Uncaught ReferenceError: GambitSmoothScroll is not defined
at (index):4Since you have a customized solution we cannot recreate your issue. You have no where to enter a zip code, you have drop down menus with unique widgets below in info and above and you have the search widget in multiple areas with multiple choices. If you believe there is an error in the set-up, please use the WP debugger and provide the error log pertaining to SLP via email.
Andrew, If you look at your debug log, all the issues point to the Bridge theme and plugin and PHP undefined, there is not one that I can see that shows any errors for SLP. Normally I would suggest you go with the paid support but since there are no errors for SLP , the developer would probably point you in the direction of contacting the theme developer or plugin. If yiou need him to troubleshoot he will be back on Friday or Sat after the hurricane has passed.
When I visit your site I do not see any issues….and under the SLP plugin you have Rocket lazy load which is customized js but it is loading.
there is NO search form for me to add an address, only categories so I do not know how I can recreate your issue . I inspected but was “forbidden access” This is above and beyond the SLP support . you have a ton of customization and I am not sure what you expect to happen when some buttons are checked off. When I did a search and followed the network path I see: http_query: {QUERY_STRING: “”, address: “no address entered”, lat: “37.09024”, lng: “-95.71289100000001”,…}
response: [,…]
slp_version: “5.2.8”
success: true
type: “search”
I did not say we would not support the plugin, I only said I could not recreate your issue because I have no set ups at all with your type of customized multi level ways to search by list byt map by category, etc but with no actual address search box.
did you do a back up that you can restore to before you updated? If you believe it is simply an update issue, restore and test.
Where are you seeing the Geocode activate request denied?
Please note that the developer will tell you to back up and if you need him to log in and troubleshoot your site that is a paid support option so I would suggest you restore to your back-up. also check the PHP , javascript issues mentioned in troubleshooting , that may help you . I do not see your plugin environment so do not see what versions of PHP you are using
On your test site or any site, save and back up first, try a WP theme , try turning off other plug-ins, suggest the Bridge. If you migrated JavaScript make sure all the WP tables were migrated.
What is this? //# sourceMappingURL=lazyload.min.js.map
Not really, that is outside of my purview for support, when the developer is back in town, if you choose a paid support option we may be able to get him engaged but for in depth troubleshooting the ticket is high. For email support, please note there is no same day option since we are in the middle of a hurricane evacuation and expect to lose power. As mentioned in previous replies your site is highly customized so it could be a plethora of conflicts but the most likely is your theme. Did you restore to a back-up and try that?
You can restore your back up then…you did do a back up before updating anything correct?
Andrew, Spoke to the developer. Since your update did not correct the location sensor issue as intended, which was fixed with the last update with SLP and Power, we started thinkibng of other things to ty firt.
Did you flush your caching/
You may need to manually clear the WordPress cache that relates to WordPressor plugin updates. Specifically, whenever plugin and theme updates occur, you should purge the cache afterward to ensure that any changes made to the code, files, or the outward appearance of the website go into effect on the next HTTPS request.
Since you are using lazy load, the scripts in the updates may not have loaded in the correct order. The developer says that can be a big reason why the update did not work properly for you.To answer your question about support.
1) if it is a bug within the SLP plugin and not a conflict with your configuration, your load process or another plugin then you are reimbursed.
2) the reason for so many suggestions, each site is unique. And each site set-up and configuration is unique. There are thousands of combinations so it is not one answer fits all. As you know over the years the WPSLP plugin and add-ons have more features and are more complex.
3) The most expensive Log in support by the developer is the most costly. Because he would need to have access to your backend , you would need to have a full back up of your site and you would need to give him sign in admin privileges, he will NOT change your configuration, nor fix your themes, nor fix your other plug-ins nor settings, he troubleshoots and tells you what the problem is. As mentioned there are so many other products and plugins and themes and things like WP Rocket and lazy load of assets and caching all play a part in your particular site update process.If you flush the caching, and that doesnt fix it. Turn off the WP Rocket lazy lpoad and update the SLP and Power plugin manually.
If these do not help you can email support and when the developer has time next week he will use the browser inspect tool and will be more explicit, he is knowledgeable about all sorts of other things that I may not be able to think of..
Since you are using premier, you may want to also request access to SLACK via email. he will only add a contact who is technical and understands basics of javascript, he isnt always on SLACK but that is another way to reach him when he is working on SLP.
I just noticed the first screen shot you provided shows this :This Info Cached:1557439858
And now I visited your site (now shows the https://www.racewaycarwash.com/wp-content/cache/busting/1/wp-content/plugins/store-locator-le/js/slp_core.min-1567088649.js
which is the current version..) and no location sensor pop upDid yoiu figure it out already and clear the cache? Or did it clear itself?
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