Import not working

[info223]

Hi,

CSV import is not working – file uploads correctly but import process stays at 0% and no locations are imported.  Here’s my environment info, and the CSV is attached. Please advise… thanks!

Store Locator Plus™:4.9.19

Experience:4.9.17

Power:4.9.20

 

Site URL:https://massfreemasonry.org

This Info Cached:1515990826

Network Active:No

 

WordPress Version:4.9.8

PHP Version:5.6.38

MySQL Version:5.1.73

 

PHP Limit:256M

WordPress General Limit:40M

WordPress Admin Limit:256M

PHP Peak RAM:18 MB

PHP Post Max Size:8M

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[info223]

Here is a screenshot of what we see in WordPress.

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[Cici]

Do you see the csv file in the WP media? If so can you open it?

Is WPCRON enabled.  See documentation

I just uploaded the csv file you included without a hitch. So there is something in your WP configuration or host that may be stopping it.  Excerpt from our documentation:

“If you are on a shared hosting plan, especially a lower-end GoDaddy hosting plan, consider upgrading your hosting.  You will likely have issues with completing the entire file import without experiencing a timeout.”

Since you had included lat/long the geocoding was skipped.  The file loaded for me

 

 

[info223]

Hi, can you detail what PHP settings we might need to look at?  I believe we’ll be able to make changes to php.ini settings if needed.

[Cici]

There are some configuration, PHP memory etc… info under the first link below that might  help you with your settings

https://docs.storelocatorplus.com/blog/troubleshooting-large-scale-exports/

https://docs.storelocatorplus.com/blog/power-import-and-wpslp/

 

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