Store Locator Plus® for WordPress › Forums › Store Locator Plus › After Transfer, Experience and Power Packs won't activate
- This topic has 15 replies, 2 voices, and was last updated 7 years, 5 months ago by Cici.
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May 27, 2017 at 6:43 AM #46128JonParticipant
In the process of transferring http://www.PulseCenters.com to a dedicated hosting site.
I uploaded plugins from old site to new, but the Experience Pack and Power Pack won’t activate. They try to load a page that can’t be found.
Having other issues with this transfer, as well, so it’s not even possible really to fully test operation, even if they were activated. Info on attached screen shots.
Please advise.
May 27, 2017 at 7:07 AM #46131JonParticipantOkay, just tried activating again and I’m told Experience is not compatible with WP 4.7.
May 28, 2017 at 12:12 PM #46134CiciKeymasterThat does not say it is not compatible with WP 4.7. It says that you must update the Experience add-on to 4.7.10 it is not compatible with the Store Locator Plus base plugin 4.7.10. Update the Experience add-on, you should see an auto update when you deactivate the plugin ( Experience ) but since you are skipping so many versions you may need to log into your SLP account and download the newer version from the Downloads in your account.
We are now on 4.7.10 of SLP and Experience is 4.7.10.
Please refer to versions here.
May 30, 2017 at 12:41 PM #46162JonParticipantThanks. They’ve activated.
But my next question.
Looking at this temporary URL —
http://162.144.204.20/~pulsecen/micro/locate/
Once I point the domain to this new hosting account should I expect SLP to function smoothly? I presume currently the problem is the registration and API key are pointed to the domain-name URL, correct?
May 31, 2017 at 10:53 AM #46173JonParticipantAdditional question:
Now that I’m on Version 4.7.11 — where is the “Above and Beyond NyloBoard Rev 04” layout?
Site soon departing:
http://www.pulsecenters.com/locate/
Transferring to:
http://162.144.204.20/~pulsecen/micro/locate/
I’m trying to figure out what settings need adjustment for the layouts to match?
I believe the pertinent area is in the “Experience/View” and “Settings/View”
But is it just the “plugin style” or also the “layout”?
Since I’m using Divi Theme on my site, should I switch to “Rock Tape?”
Please advise.
Thank you.
May 31, 2017 at 2:08 PM #46180CiciKeymasterYes the Google API follows the IP address and you will need a new one . See getting started and more info about transfers under FAQ
View is the Plugin Style, under Gallery there are a bunch, you can still access the others if you have a directory available. The Locator Layout is so you can move things around but the Gallery Layout takes precedence and is a one click option, you also should see a CSS box where you can add your own tweaks to settings to work with your theme
By the way if you have both Experience and Power, you should look at getting Premier, there are styles that are only available to Premier and additional functionality and features not in any of the other add-ons. Support should be able to generate a coupon towards the sign up fee to alleviate the cost. If those purchases for EXP and POWER are more then 90 days but less then a year a coupon for a lesser credit , (but some sort of discount ) can probably be generated. Contact support if you want the Premier add-on and receive a coupon.
June 2, 2017 at 1:11 PM #46183JonParticipantWhy can I not find the Nyloboard style on the new installation? See attached photo.
I don’t understand this:
“<span style=”color: #222222; font-family: arial, sans-serif; font-size: 12.8px;”>View is the Plugin Style, under Gallery there are a bunch, you can still access the others if you have a directory available. The </span><span class=”il” style=”color: #222222; font-family: arial, sans-serif; font-size: 12.8px;”>Locator</span><span style=”color: #222222; font-family: arial, sans-serif; font-size: 12.8px;”> Layout is so you can move things around but the Gallery Layout takes precedence and is a one click option, you also should see a CSS box where you can add your own tweaks to settings to work with your theme”</span>
June 2, 2017 at 2:43 PM #46185JonParticipantREVISED question (ignore the previous).
I got the top of the page looking how I want it, but not the part with location listings (the bottom). What effects this section of the page. Please see photo.
June 2, 2017 at 3:21 PM #46190CiciKeymasterIf you are trying to change color scheme to override your theme or style that is CSS rules . You can add CSS rules under Settings/View/CSS
Results Layout is under Settings/Results/Appearance. With Experience Add-on you can change the way the results appear.
See the docs site.for Layout
There are also some tutorial videos that may help you
https://www.youtube.com/channel/UCJIMv63upz-qIaB5EcursyQ
June 2, 2017 at 3:23 PM #46191CiciKeymasterP.S. Premier customers receive preference for, and can request specific styles and layouts and the developer will accommodate them on a first come first serve basis as his schedule allows.
June 5, 2017 at 9:43 AM #46200JonParticipantWhittling down the problem list, but two significant ones remain.
DNS pointer is now on new hosting:
http://www.PulseCenters.com/locate
Quesiton 1 — Search by city, state, Country is not returning any result. CSS is identical to what worked on the other hosting, and Zip seems to work fine.
Question 2 – Although they’re in the proper folders, I’ve got icons and markers failing to load.
For each of these questions, please direct me to the proper place and action:
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<li class=”p2″>Settings / Search
<li class=”p2″>Settings / Map
<li class=”p2″>Settings / Results
<li class=”p2″>Settings / View-
<li class=”p2″>General / Admin
<li class=”p2″>General / User Interface
<li class=”p2″>General / Server
<li class=”p2″>General / Data-
<li class=”p2″>General / Schedule
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<li class=”p2″>Categories / Settings
<p class=”p1″>Thanks,</p>
<p class=”p1″>T</p>June 5, 2017 at 10:00 AM #46201JonParticipantNever mind on the icon/markers. I’ve fixed.
But still can’t “search” by anything other than zip.
???
June 5, 2017 at 10:05 AM #46202JonParticipantAttached is my “Results / Layout ” code
June 6, 2017 at 8:23 AM #46209JonParticipantOkay. Let me refine my issue.
No matter where I set the “selector” on STATE and COUNTRY, they don’t work. Please see attach and offer some guidance.
June 7, 2017 at 7:43 AM #46224JonParticipantStill awaiting a response…..
June 7, 2017 at 1:25 PM #46236CiciKeymasterPlease, Start a New post and follow the posting guidelines, i.e. your Plugin environment, etc. I was out for a week for my mothers funeral and I do not know where you are at or which question you are now asking but the topic title that your add-ons will not activate is no longer applicable correct?
Please note that Email questions and forum posts can take up to a week to see a response here. We do not have full time support staff to answer all the questions and your questions keep changing so , to be fair you asked the new question only 2 days ago.
So If you could start a new post it would help.
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