Posted on

Wall of Shame : Point Immatriculation, Saisson France

Sadly I have another addition to make to my customer “Wall of Shame”.

Newest Wall of Shame Addition

Point Immatriculation

Marteau claims that their PayPal account, which is still active, was used fraudulently and that the purchases they made at CSA were not authorized.

Interesting that they claim fraud yet their site is using Store Locator Plus.

Guess the thief that stole their card also hacked their website and installed the Store Locator Plus application!

Wonder how this got on their live site if the charge was unauthorized?


Point Immatriculation
Marteau Jacques-Antoine
6 rue du beffroi


Phone: 0323727272

Prior Wall of Shame Inductees

Honfeng Dong (

iPhonex claims their credit card was stolen and this charge was not authorized.   Their $15 purchase for MoneyPress : eBay Pro Pack will now cost CSA more than $23.   Was this user too lazy to contact us and request a refund?  Or didn’t want to go to PayPal and start a charge dispute?  Or was the card truly stolen and this is a fraudulent credit card charge?  Who knows.   Send then an email and find out!

Ryan (Mark) Chesney (

Mark decided that the best route for getting a refund on a product that was purchased 3 months ago was to issue a chargeback through his credit card company rather than contacting me directly.    Nice move, now he gets his refund and his “purchase” costs me an additional $22.   What a tool.

Want to ask Ryan what he’s thinking?  You can reach him at:

Attn: Ryan Chesney
516 W 860 N
American Fork, UT 84003
(801) 369-3635

Stacy Kaufman

Stacy claims that the purchase she made here is an unauthorized charge, yet her PayPal account remains open and active.  Odd, why would PayPal keep an account open and active when someone claims the account has been compromised?   I can’t quite figure that one out.

Oddly, Stacy is using the full version of Store Locator Plus on the Pure Brazilian website.   Kind of retarded that people don’t know you can actually VERIFY use of the product on a live website.   Not only is Stacy using the product but using a version that was just published a few weeks ago.

You can get in touch with Stacy here:


Tel: 9542171980

Billing address

Stacy Kaufman
Pure Brazilian
905 Shotgun Road
Sunrise, Florida 33326

Posted on

License & Refund Policy

CSA has a number of premium WordPress plugins, add-ons, and other “gadgets” that help make your WordPress site a better place for your visitors.  When I took over the Cyber Sprocket plugins I made multiple changes to the way products are licensed.   I have carried over the same attitude toward plugin licensing and have been continually working toward removing license keys from all of the products, instead providing separate GPL-licensed zip file install packages for the premium add-on packs.

Licensing For Multiple Sites

One question that comes up often is about licensing for multiple sites. As you may have already found out, there is nothing in the licensing system to keep you from using the same license key over & over. I’d rather keep the license part of the code light so that your server spends more time on the important stuff than checking to make sure you are in compliance. I’d rather have a system where you are happy with the product and WANT to pay me to continue development versus forcing your hand.

That being said, here is the general rule of thumb:
Install one license PER BUSINESS.  UPDATE, EXCEPTION is PREMIER subscribers may use on more than one site if you have an active membership subscription. 

If you happen to run several sites for yourself, go ahead and install the plugin on the other sites. If you want to buy a license for each I’d love that since add-on packs are the only way I earn a living.   However if you’re not earning much money at those sites then keep the money and use it to make your business stronger.  You need to put  food on the table too and I hope the plugins help you do that.

If you are a consultant and are installing this plugin on your customer sites then I’d really like to see each site have a license.   When I worked at Cyber Sprocket I learned very quickly that the companies that were hiring me often had a lot more funding and much bigger budgets than we did.   Whenever we used premium plugins from other authors on the site we passed it along to our customer as an add-on charge.  It helps to make it clear at the start you are doing time & materials based billing or at least “fixed price for the consult PLUS software purchase expenses”.  Fixed price contracts with no flexibility never worked well unless we had HUGE (50%+ margins).

There are no legal ramifications of this. I am not going to chase you down if you don’t do it this way. It’s just what I think is fair. Now that you know my thoughts, you should do whatever you think is fair for you.

Money Back Guarantee

With ALL my premium add-on products, (UPDATE SINCE ORIGINAL POSTING<: PREMIER PLUGIN SUBSCRIPTION  WAS INTRODUCED and this is  NOT TO BE CONFUSED WITH reference to any previously referenced  PREMIUM add-ons, those referenced “premium” add-ons from 2012  are legacy add-ons THE SIGN UP FEE on PREMIER IS NON REFUNDABLE)

1) You request the refund within 30 days of purchase.

2) You ask us for a refund via the contact us form instead of doing a PayPal dispute (that is a lot of extra work for us for the same end result for you).

DO NOT do a credit card chargeback, this costs me a lot of extra money (your refund PLUS and extra $25-$50 chargeback fee).    If you do a chargeback you go on my “wall of shame” on the article about this topic.

I hope you enjoy my plugins & wish you success in your business!