[Elizabeth]

Hi Cici,

I don’t believe we’ve updated the theme yet since we were going to run into an issue with incompatibilities. However, I can look into it and see if the developers have updated yet.

I understand the SSL issue, as well, so that could be an option if they really needed.

Thank you everyone for the responses!

Chelsea

[Elizabeth]

Hi Cici,

I understand. Thank you for the clarification! A lot of this is definitely new territory for me. I have relayed to the client that it is at least functioning in other browsers and by users other than me or her, so that was good news.

I appreciate everyone’s help so far. Thank you!

[Elizabeth]

Hi Cici,

I’m not too familiar with programming language and such either, but if I’m understanding correctly, is that saying that if we aren’t loading the site on a secure connection (HTTPS), then the plugin won’t work/load at all?

Just wanted to clarify! Thank you!

[Elizabeth]

Hi Piani,

Thank you for taking the time to investigate! I’m currently using Chrome, so it’s progress to know that it’s working in other browsers.

[Author]

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