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  • in reply to: 504 error on geocoding #56534
    info222
    Participant

    That did the trick!

    Thank you for your help.

    in reply to: 504 error on geocoding #56517
    info222
    Participant

    I figured that’s what might have been happening, I just couldn’t figure out why. The good news is with the new headers I didn’t 504 the site. So there’s that.

    I have tried skipping Geocoding on import and it still pops up the geocoding part of the process, but I got it to import just fine. Now all the locations I import say “Inactive. Geocode to activate.” and when I try to geocode it from there I get this.

    If you are having geocoding issues, View the documentation for Geocoding.
    Address #8456 : 204B E 5th St Fulton MO 65251-1717 United States failed to geocode.
    Received status REQUEST_DENIED.
    Received data
    stdClass Object
    (
    [error_message] => API keys with referer restrictions cannot be used with this API.
    [results] => Array
    (
    )

    [status] => REQUEST_DENIED
    )

    Also, thank you for your help on this.

    in reply to: 504 error on geocoding #56514
    info222
    Participant

    The last time the client tried to run an import was an old version of SLP and Store Locator Plus :: Pro Pack and it worked. After an update, pro pack was deactivated automatically and they hadn’t tried to do an update since. So we updated their site with the power plugin. That is when this issue started.

    The files I’m trying to import are only 17kb, so that shouldn’t be an issue. They are appearing in my media library. I have also attached a screenshot of the info tab of SLP.

    I double checked the CSV to make sure it matched the example CSVs that I found here:

    https://docs.storelocatorplus.com/blog/example-csv-import-files/

    But none of them had the headers from the post you gave me here.

    https://docs.storelocatorplus.com/blog/csv-import-file-header/

    so I will try that next.

    • This reply was modified 6 years, 7 months ago by info222.
Viewing 3 posts - 1 through 3 (of 3 total)