Forum Replies Created

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • February 14, 2019 at 8:25 AM in reply to: Search result outside country #58750
    dev6
    Participant

    Hi,

    We have the “Show Locations” enabled in the settings http://prntscr.com/ml12jb

    I do see the added locations upon startup http://prntscr.com/ml14so

    Also checked if there are any JS errors and there isn’t any issues that is related to the plugin, except for the FB pixel http://prntscr.com/ml15s5

    We are also using the latest version of PHP which is 7.2

    For the after search, we have set it to default which is 25 http://prntscr.com/ml17jp

    The problem we are having is really the search result, we want it to restrict it only in Australia. So I guess the only thing to achieve it is by using MYSLP.?

    February 6, 2019 at 11:49 AM in reply to: Search result outside country #58632
    dev6
    Participant

    Hi,

    I’ve attached a screenshot of our  site’s SLP plugin environment.

     

     

    Attachments:
    You must be logged in to view attached files.
    February 1, 2019 at 10:17 AM in reply to: Search result outside country #58602
    dev6
    Participant

    Hi,

    We did some tests. If we search for “3101 australia” it displays zero results. Even if the search uses the international Google Maps, there should still be a result. From what we understand, searching for postal/zip codes outside the United States does not work. Try “13001 france”, “102151 russia”.

    1.) Please confirm if zip codes really do not work outside the US.
    2.) When there is no “store” around the searched area, the “no locations found” message should show up https://i.imgur.com/ufccCOh.png. It doesn’t. Why is this?

    January 17, 2019 at 7:23 AM in reply to: Search result outside country #58393
    dev6
    Participant

    Hi,

    The search feature for the plugin is not working to search listed locations, it’s just working as a plain Google map where you can try to search any place and it will return with Google maps search results.

    Does it have to work that way? In the settings we can set an error message when the search did not get any locations within the added places but it is not working.

    We also have it installed in 2 other sites we have and had the same issue.

    https://www.kroten.com.au/store-finder

    https://www.propetaustralia.com.au/store-finder/

    When you try to search “India” it will return with the map of India (See Screenshot http://prntscr.com/m8efoh)

    January 14, 2019 at 11:53 AM in reply to: Search result outside country #58369
    dev6
    Participant

    Hi,

    The search feature however is not working properly, it does not search by postal code and also it doesn’t show the no active store location message.

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)