[Tabitha]

P.S.  When I search my actual whole address it also changes my zip to 44410 and the street above me is 44504.  What the heck?

[Tabitha]

Also, when searching 44505 through Google maps on their site, I was getting the right area just a few days ago.  Now it insists on changing the zip to 44410 instead.  It seems my neighborhood has been blacklisted by Google 🙂  I mean, it’s a bad neighborhood but that’s a bit much 🙂

[Tabitha]

See, now, I thought it was a useless factoid but if the zip that Google returns when forced to stay within a nearby region is in fact 44514 then that IS for the city of Poland.  Your screenshot isn’t showing Boardman – Poland Rd, it’s showing the cities of Boardman and Poland which are next to each other.  If you look at my screenshot you’ll see the city outlined in red showing a zip of 44514.  So yeah, maybe it’s not nothing….

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[Tabitha]

P.S. Poland is next to Ukraine, hence my mental connection 🙂

[Tabitha]

Google maps goes by regions huh?  Well, we do have a city named Poland nearby which some might consider a small region.  Not sure what that’s worth to you though.  I did try some zips in Texas that I know and they came up correctly.    But thinking back, the zip my client used was 25117 which is in Florida.  It too gets shunted to the Ukraine but central, not northern Ukraine.  Go figure.

[Tabitha]

No, there is one in Costa Rica.  It’s the only one outside of the US though.

[Tabitha]

Well, that’s probably people who don’t have an inkling about how these things go.  No one ever wants to admit to user error or plugin conflicts.  In the rare case where there is an issue with the plugin an immediate fix is expected.  You’re a brave soul working in a support forum….  I couldn’t handle it:)  I would be cursing much more often….

[Tabitha]

We must have been posting at the same time 🙂  Sorry to throw a monkey wrench in your night.  It sucks how these things crop up out of the blue.  My client is actually the one who brought it to my attention.  I may not have noticed for weeks.  I tell you what though, you guys are massively on top of things.  I deal with so many support forums, it’s scary, and you are definitely in my top five for excellent support.  Just FYI.  Best of luck to you and Lance in sussing this one out.  Wish I could help 🙂

[Tabitha]

Hi Cici,

Sorry about the link.  Didn’t notice the date.  Anyway, yeah it’s bizarre 🙂  Not sure how that region became some sort of default location either.  Maybe Google was hacked by Ukrainians 🙂  Regardless, I know this stuff happens.  Until there’s a fix though, I’ll just add a note for people to use the whole address for accurate results.  Please let me know if anything pops up.

Best wishes,

Tabitha

[Tabitha]

Also, here’s a screenshot of a whole address using 45505 which works properly.

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[Tabitha]

Apparently my attachments exceeded the allowed file size.  So, here are some compressed jpgs…..

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[Tabitha]

Hi,

Thank you for getting back to me so quickly.  I’m attaching 3 versions(Chrome, Firefox & Opera) of what I see when I enter 44505 (Youngstown, Ohio).  I’ve also tried it with a few other local zip codes and I get the exact same location.

Also, I don’t know if you saw it, but there is another post in this forum saying they are also sent to the Ukraine with a zip code only search – https://wp.storelocatorplus.com/forums/topic/zipcode-doesnt-work/

I know the server is a bit worky and the site is pretty loaded but this has never happened before.  It started when I updated everything and other people, in other locations, are seeing it too.

I suppose I’ll have to do the deactivate plugin dance to rule out conflicts but I was hoping there was an easy fix or it was known issue 🙂

If you can think of any other suggestions, I would love to hear them.  Thanks again for getting back to me!

 

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