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I have a client that is having trouble with finding a location at a specific zip code. The zip code is 72004. When that zip code is searched for we get the following error message – “Could not locate this address. Please try a different location.”
We cannot help you without additional information. We do not control Google API returning wrong guesses. Maps searches, Google does. refer to the documentation. Please see Posting guidelines, we cannot see your screenshot as it exceeds size limits.
if they are consistently seeing this problem with Google returning incorrect info you can try the “show address guess or some other enhanced additional features in our add-ons or other plans. Additionally they can try putting more info in the search box asking people to add more info, such as street address or zip and state or city…Google has a better chance of finding the search query with more info
https://docs.storelocatorplus.com/blog/show-address-guess/
https://docs.storelocatorplus.com/blog/how-to-show-address-suggestion/
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